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|
|
| Timeframe |
New
Trouble Tickets |
New
NSRs |
Hits on HC
Home Page |
Total Calls
to x6000 |
|
August-08 August-07 AC YTD Prior AC YTD |
1,359
1,068 11,772 12,811 |
444
615 3,398 3,889 |
9,300
12,291 108,333 118,397 |
1,826
2,973 15,763 19,072 |
|
July-08 July-07 AC YTD Prior AC YTD |
912
935 10,413 10,843 |
307
349 2,954 3,274 |
9,430
9,029 99,033 106,106 |
1,248
1,457 13,937 16,099 |
|
June-08 June-07 AC YTD Prior AC YTD |
838
697 9,501 9,908 |
291
266 2,647 2,925 |
8,030
7,665 89,603 97,077 |
1,113
1,073 12,689 14,642 |
|
May-08 May-07 AC YTD Prior AC YTD |
879
835 8,663 9,211 |
258
242 2,356 2,659 |
8,523
9,660 81,573 89,412 |
1,012
1,281 11,576 13,569 |
|
Apr-08 Apr-07 AC YTD Prior AC YTD |
940
890 7,784 8,376 |
253
300 2,098 2,417 |
8,732
8,813 73,050 79,752 |
1,140
1,373 10,564 12,288 |
|
Mar-08 Mar-07 AC YTD Prior AC YTD |
847
894 6,844 7,486 |
192
283 1,845 2,117 |
8,797
8,907 64,318 70,939 |
1,150
1,397 9,424 10,915 |
|
Feb-08 Feb-07 AC YTD Prior AC YTD |
1,260
1,491 5,997 6,592 |
272
260 1,653 1,834 |
9,540
11,140 55,521 62,032 |
1,763
2,026 8,274 9,518 |
|
Jan-08 Jan-07 AC YTD Prior AC YTD |
920
1,129 4,737 5,101 |
296
303 1,381 1,574 |
8,582
9,521 45,981 50,892 |
1,218
1,509 6,511 7,492 |
|
Dec-07 Dec-06 AC YTD Prior AC YTD |
502
665 3,817 3,972 |
130
202 1,085 1,271 |
6.968
6,318 37,399 41,371 |
900
1,035 5,293 5,983 |
|
Nov-07 Nov-06 AC YTD Prior AC YTD |
802
939 3,315 3,307 |
249
271 955 1,069 |
8,870
9,624 30,431 35,053 |
1,090
1,429 4,393 4,948 |
|
Oct-07 Oct-06 AC YTD Prior AC YTD |
1,035
1,034 2,513 2,368 |
294
363 706 798 |
9,880
12,116 21,561 25,429 |
1,412
1,550 3,303 3,519 |
|
Sept-07 Sept-06 AC YTD Prior AC YTD |
1,478
1,334 1,478 1,334 |
412
435 412 435 |
11,681
13,313 11,681 13,313 |
1,891
1,969 1,891 1,969 |