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new Items
1)Beware E-mail Phishing Scams: Did you receive the e-mail ...

Subject: CONFIRM YOUR WEBMAIL FOR UPGRADING!!!
asking for your Name and Password?

THIS IS A SCAM. DO NOT REPLY. DELETE the MESSAGE. - [02-Jul-2009]
2)IT announces virus cleanup service for personal computers More info. - [12-Jun-2009]
FAQs
  1. I'm new to UD.  How do I get started with computing?
    Students:See www.udel.edu/welcome.
    Distance Learners: See Accessing your Course.
    Faculty/Staff:See New Faculty/Staff Checklist
    and Supervisor's Checklist.
  2. What is my active IP address?
  3. I cannot access webpages outside of UD.
  4. I am having network connection problems on campus.
  5. I am having modem dial-up problems.
  6. How do I read UD e-mail?
  7. How do I decrease SPAM?
  8. How do I Protect and Clean my Computer?
  9. UD's McAfee Anti-virus software says it cannot clean or delete a virus. What should I do?
  10. How do I connect to Library Resources from off-campus?
  11. My computer has hardware problems. Where can it be repaired?
  12. A previous occupant's voicemail message is on my phone. How do I have it reset?
    Student instructions Faculty/Staff instructions
  13. I need help publishing / maintaining webpages.
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