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Student Employment at the USC

"Working at the Student Centers provides me with an opportunity to interact with a large majority of the student population. Whether it involves setting up for events or meeting with organization representatives, it truly gives you the real perspective on just how much the University of Delaware has to offer its students, faculty, and the community at large. These interactions have made me a better student, a better employee, and a better member of the UD community." -Laura Hill, Building Manager and Class of 2011

"I enjoy the people I work with, and it's never a dull moment at the USC. You get a chance to feel connected to the University, interacting with prospective and current students on a daily basis. You also get hands-on experience in event planning, management, and professional communication!" -Leah Parker, Building Manager and Class of 2011

The USC regularly hire student employees for positions such as:

Building Managers
Building Managers are responsible for providing superior customer service to University students, staff, guests, and visitors within the University Student Centers. Responsibilities include oversight and management of all night/weekend programs and events taking place within the Centers as well as safety, security, and facility maintenance concerns, communicating with custodial staff regarding setup and other custodial needs, evacuating the Centers during emergencies according to written policies and procedures, conducting security checks of the Centers routinely during shift, making decisions regarding proper use of the facility including, but not limited to, group meetings, lounge areas, and recreation areas. Duties also include oversight of Information Desk and Hen Zone operations, processing the nightly cash/flex sales, recording all revenue through the reconciliation of cash reports, as well as other duties as assigned.

Qualifications:
  1. Superior customer service and time management skills with the ability to multitask.
  2. Excellent communication and leadership skills.
  3. Ability to adapt to a rapidly changing environment.
  4. Experience in leadership/management positions.
  5. General knowledge of multiple areas of the University community a plus.
  6. Punctuality, reliability, and dependability
  7. Interest in working in a fun, exciting, and rewarding environment.

Requirements:
  1. Must be able to work nights and weekends.
  2. Must be able to commit to a minimum of 15 hours per week.
  3. Must be a matriculated University of Delaware undergraduate or graduate student with a minimum overall GPA of 2.0.


Students hired as building managers will be trained to work at both Trabant and Perkins, and will be scheduled in both areas as needed. Apply online for this position.

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Information Desk Associates
Information Desk Associates are responsible for providing superior customer service to University students, staff, guests, and visitors within the Trabant University Center. Associates are also responsible for accuracy in cash/flex sales of merchandise, maintaining and stocking merchandise inventory, providing directions and answering general questions in-person and over the phone, properly signing-out RSO office keys, maintaining a neat and visually attractive work space, and other duties as assigned.

Qualifications:
  1. Superior customer service skills and willingness to learn.
  2. Cash register sales experience or willingness to learn.
  3. Accurate cash counting and reconciliation skills.
  4. General knowledge of campus community and ability to answer questions/provide directions, look-up information.
  5. Punctuality, reliability and dependability.
  6. Interest in working in a fun, exciting, and rewarding atmosphere.


Students hired as Information Desk Associates will be trained to work at both the Info Desk and the Hen Zone, and will be scheduled in both areas as needed. Apply online for this position.

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Hen Zone Associates
Hen Zone Associates are responsible for providing superior customer service to the guests and patrons of the Hen Zone while maintaining accurate inventory of all gaming equipment. Associates are also responsible for keeping track of guest playing times, proper equipment sign-out and basic equipment maintenance, accurate key sign-out for RSO offices, and assisting with the opening and closing procedures of the Hen Zone. Responsibilities also include monitoring the activities within the Hen Zone to ensure a safe comfortable environment, proper handling/usage of equipment, and addressing disruptive or inappropriate behavior as well as maintaining a neat and visually attractive work space, and other duties as assigned.

Qualifications:
  1. Superior customer service skills and willingness to learn.
  2. Basic knowledge of recreational gaming equipment or willingness to learn.
  3. Punctuality, reliability and dependability.
  4. Interest in working in a fun, exciting and rewarding environment.


Students hired as Hen Zone Associates will be trained to work at both the Hen Zone and the Info Desk, and will be scheduled in both areas as needed. Apply online for this position.

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A/V Technicians
Audio Visual Technicians are responsible for providing superior customer service to the patrons, guests, and visitors to the University Student Centers while setting-up and operating; Sound, lighting, projection, and multi-media equipment. AV Technicians are also responsible for providing technical support and assistance to event sponsors before and during programs, performances, lectures, and screenings. AV Technicians must be able to adapt to rapidly changing environments in order to fit the needs of guests. Responsibilities also include troubleshooting, maintaining, cleaning, transporting of equipment, and maintaining a neat and visually attractive work space, as well as other duties as assigned.

Requirements:
  1. Basic skills operating sound, lighting, projection, and multimedia equipment and willingness to learn.
  2. Ability to work evening and weekend hours.
  3. Superior customer service skills.
  4. Punctuality, reliability and dependability.
  5. Ability to lift at least 50 pounds unassisted.
  6. Ability to work with ladders and scaffolding on a semi-regular basis.
  7. Interest in working in a fun, exciting and rewarding environment.


Students hired as A/V Technicians will be trained to work at both Trabant and Perkins, and will be scheduled in both areas as needed. Apply online for this position.

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Student Media Office Assistants
Student Media Office Assistants are responsible for providing superior customer service to students, staff, guests, and visitors to the Student Media Office. Responsibilities also include answering and screening telephone calls, typing letters, memorandums, tabulations, and public service announcements. The position assists with scheduling and maintaining on-air music and transmitter logs, updates database of WVUD contributors, mails premiums and invoices following annual Radiothon fundraiser, sorts mail, assists with give-aways and maintains accurate records. Additional responsibilities include; ensuring that credit card pledges are properly entered while maintaining confidential information/records, as well as other duties as assigned.

Qualifications:
  1. Superior customer service skills and willingness to learn.
  2. Ability to operate basic office equipment including, phone; fax, copier, PC, adding machine.
  3. Proficiency in Microsoft Word and Excel highly recommended.
  4. Ability to communicate effectively in-person and in writing with a diverse population.
  5. Punctuality, reliability, and dependability
  6. Interest in working in a fun, exciting, and rewarding environment.
Apply online for this position.

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