COVID-19 Precautions

Isolation housing is free and available for on-campus students who need a place to relocate due to public health recommendations provided by Student Health Services.  Students are encouraged to isolate at home, if possible.  If Student Health Services has determined you need to isolate and you are unable to go home, this page has more information about what to expect. If you are placed in Quarantine or Isolation housing, you will be assigned a case manager who can answer your questions.  This case manager will reach out to you via email or phone once you are assigned. 

 

Whenever possible,get tested for COVID-19 at either of our indoor testing locations: Harker ISE Lab or Pencader 115. Make an appointment today!

 

 

Quarantine and Isolation Process

 

Entering

Quarantine and Isolation

Individuals will be asked to quarantine or isolate to Protect The Flock by minimizing preventable COVID-19 transmission within our community. Students who need to quarantine or isolate will be contacted directly by staff at Student Health Services or Residence Life & Housing.


Quarantine separates people who are awaiting test results or were exposed to COVID-19 from the general population in order to monitor whether or not they become sick. Isolation separates people who have tested positive for COVID-19 and may be contagious from others who are not sick. Depending on space available, students may be asked to quarantine in their current on-campus space.

 

 

  • Students who test positive for COVID-19 will generally need to isolate for a minimum of 10 days or until cleared by Student Health Services based on their unique circumstances.

  • If a student enters Quarantine due to an exposure to someone with COVID-19, they will need to quarantine for 14 days due to the incubation period of the virus.

  • If a student enters  Quarantine due to symptoms or pending test results, they will need to quarantine until they are cleared by Student Health Services

Yes, but we ask that students call Student Health services so they can discuss these arrangements and take note of the new location in case of an emergency. Please let your case manager know of your departure 24 hours prior to leaving campus.

  • All quarantine and isolation spaces have a private bedroom, private bathroom, refrigerator, microwave, oven/stove, washer/dryer, in addition to standard furnishings (full-size bed, desk, chair, closet)

  • The supplies we provide include sheets, toilet paper, tissues, garbage bags, toiletry kit and disinfecting wipes. Extras of these items are all available upon request as well as a limited supply of emergency items in case you forgot something - just ask!

  • Students should bring their own pillow, comforter/blanket, academic materials electronic devices and chargers, medications, and anything else to make them feel comfortable during their stay.

After confirming their plans to relocate to a quarantine or isolation space, students will have the option to coordinate a pick-up time with UD Transportation to ensure safe and timely arrival at their assigned space.


Students who are able to drive themselves to their assigned space are free to do so and do not need to utilize UD Transportation. In this case, students will be asked to provide their vehicle information to staff in order to ensure they can utilize nearby parking on campus.

While in

Quarantine and Isolation

Students will receive a welcome email upon entering on campus Quarantine or Isolation housing. 

Each Blue Hen has a responsibility to help Protect the Flock! While living in quarantine or isolation, it is important that students abide by the following procedures to contribute to the health and safety of our community. Any failure to adhere to the items below will be referred to the Office of Student Conduct.

  • Students are not permitted to leave their assigned room unless instructed by Residence Life & Housing or other University personnel or in case of an emergency

  • Guests are prohibited from entering any quarantine or isolation facilities

  • A face covering must be worn before answering the door

  • Students are permitted to receive deliveries directly to their apartment door. The delivering party mst drop these items and leave promptly. 

  • It is possible that students will be assigned an apartment-mate during their time in Q/I. If this is the case, they must wear a mask and social distance while in any common space. They should not be in the common space beyond the amount of time it takes to complete a task, such as retrieving something from the refrigerator or heating a meal (up to 15 minutes)
 
  • Place all trash and recycling in a closed garbage bag outside in the main hallway. Pick-up is scheduled for 9:00am each morning.
 
 
  • A violation of any of these responsibilities may result in a referral to the Office of Student Conduct

Meal Deliveries

Meals will be delivered daily around 5pm, and include that night’s dinner along with breakfast and lunch the next day.

 

Paying for Meals

Students with an existing meal plan will have meals deducted directly from their meal plan. Students without an existing meal plan can pay using flex or points, or have orders billed to their student account through Student Financial Services. If students have a financial hardship and need assistance in paying for meals during their stay, they can email the Dean of Students Office at deanofstudents@udel.edu.

 

Departing Quarantine & Isolation

Once the quarantine or isolation period has ended, students will return to their regularly assigned space. Students will be sent instructions to plan for their departure in an exit email provided from Residence Life & Housing. This exit email will be sent to students 24-48 hours prior to their planned departure date. Students in isolation must be cleared by Student Health Services before leaving.

At the start of your quarantine or isolation period, Student Health Services will notify you of the anticipated duration of your stay. These dates however are subject to change based on development and progression of your symptoms or additional information about your exposure. 

It depends. In most cases, students must complete the full duration of their quarantine or isolation even if a negative test is received. However, circumstances vary due to  symptoms, exposure, timing, and test results. All decisions regarding length of isolation or quarantine are made by staff at the Student Health Center (302-831-2226).

Students should complete the following as they plan to leave:

  • Clear all food and beverages from the refrigerator

  • Pick up any trash or discarded items from the apartment and put them in a trash bag outside in the main hallway

  • Leave the fob on the desk in your bedroom

  • Turn off all lights and close all windows

  • Ensure all belongings are packed; any supplies provided are for students to take or throw away
  • Upon leaving, be sure to wear a face covering and practice social distancing.

Support for Students in Quarantine & Isolation

Student Health Services


Student Health Services is open Monday - Friday from 8:30 AM - 5 PM. Students call to make appointments at (302) 831-2226.

The Aetna After-Hours Nurse Medical Advice Line is a 24/7 hotline that is also available for UD students with any immediate needs and questions by calling (800) 681-3957.

Center for Counseling and Student Development (CCSD)

Counseling Services are available to all students. CCSD is open from Monday to Friday 8 AM - 5 PM by calling 302-831-2141. After hours Counseling Services/Crisis support is available 24/7 by calling 302-831-1001.

Daily Health Check & Testing Info

COVID-19 Screening Test This way blue sign on Laird Campus bridge

Weekly COVID-19 surveillance testing is required for all students who live on campus. Testing appointments can be scheduled Monday through Thursday at the Harker ISE Lab and Clayton Hall. Any students with possible COVID symptoms (fever, chills, body aches, cough, sore throat, headache, loss of taste/smell, nausea/vomiting/diarrhea) should contact Student Health Services (302-831-2226) to schedule an appointment to be tested at Laurel Hall. Further testing information or additional options can be found on the Student Health Services website. 

 

 

Ask Dr. Dowling

In this video series, we ask physician and director of Student Health Services, Dr. Tim Dowling, how we can stay healthy, safe and well during COVID-19 while living on campus.

 

Residence Life & Housing is part of the Division of Student Life, which contributes and facilitates critical learning and development within healthy, inclusive and supportive communities, so that all students may thrive at UD and beyond.