Assessing Our Work
We're committed to continuously improving the experience of our students by routinely gathering information about our students’ perceptions, experiences, learning, and development. Student feedback helps us improve the quality of our programs for future students.
What we examined in AY 2023–23
2022 Fall Floor Feedback
Residence Life and Housing (RLH) sends an annual survey to students late in the Fall Semester to gather information about various aspects of students’ residential experience. The Fall Floor Feedback survey launched on November 1, 2022 and closed on November 30, 2022.
The 2022 Fall Floor Feedback survey measured student experiences related to their feelings of sense of belonging, their relationship with RLH Staff, and various aspects of their community experiences. The survey also measured learning outcomes as part of RLH’s educational goals for students.
RLH uses learning and program outcomes to guide our programs and services for students. These outcomes are guided by RLH’s Educational Priority and Learning Domains. The following outcomes are the foundation for the RLH 2023-2024 Program Plan that were measured using the Fall Floor Feedback survey:
- Students feel they have a voice or role in community
- Students are connected to campus resources based on their individual needs
- Students’ academic success is supported by RLH staff and residence hall environment
- Students' wellbeing is supported by RLH staff and residence hall environment
- Students feel a sense of belonging in their Residence Hall
- Students develop trusting relationship with RA
- Students feel uniqueness is valued
- Increase Career Identification in Sophomore Year Experience (SYE)
- (Interpersonal Skills) Student can demonstrate effective interpersonal communication skills
- Students are able to list “I statements”, paraphrasing, and open body language as strategies for active listening
- Students utilize some active listening skills in situations in the residence halls when prompted
- (Self-Efficacy) Student can describe how their individual talents, strengths, and interests can further goal attainment
- Students can describe a framework of goal setting
- Students can construct a goal using SMART format
Student Belonging and Connections
Sense of belonging supports students’ overall success and retention at a University (Tinto, 1999). Sense of belonging centralizes feelings of connectedness, the experience of mattering/being cared about, and feeling accepted, valued, and important to a group (Strayhorn, 2012).
UD Residence Halls are run by both Residence Hall Coordinators (RHCs) and Graduate Hall Directors (GHDs). Our staff members provide a variety of services including supervising in-hall staff members, facilitating community building, overseeing the day-to-day operations, and supporting students throughout their time while living on campus. While living in our communities, Resident Assistants (RAs) are the first point of contact for students. RAs live on each floor of the community and are upper-division, undergraduate students who work towards supporting students and building community within their respective area. RAs work diligently to support student well-being and success both in and out of the residence halls.
RLH Programs and Learning Goals
RA Catch Ups is a program where students are offered an individual meeting with their Resident Assistant. At each meeting, RAs have prepared topics on student outcomes (goal setting, career development, etc.) and converse with each student about their experiences on campus. Often in these meetings, RAs will serve as a resource referral tailored to what is shared by the student.
RLH has learning outcomes for students to further their sense of belonging by feeling as though they have membership to their community. This is achieved through various strategies to give students a voice or role in the community and to make contributions. Students who feel connected to the campus community are more likely to feel a sense of belonging and be successful as a student. The Neighborhood Empowerment Team (NET) model is a floor-level governance program in RLH where students are encouraged and supported to serve in various roles (Captain, Floor Representative, etc.) and host programs for the floor to increase community contributions. Participants were asked to answer questions related to their NET and Community/Floor Meetings.
RLH has learning outcomes for first-year students that they can develop goal attainment from skills Participants were asked to answer questions related to SMART Goals, which were presented on by RAs in Floor/Community Meetings in first-year residence halls in Fall 2022. This question was only displayed to students living in first-year areas (n=2,026).
RLH has learning outcomes for upper division students that they increase their Career Identification in Sophomore Year and Upper Division. Participants were asked to answer questions related to Career Center resources, which were presented on by RAs in Floor/Community Meetings and in RA Catch Up agendas in upper division residence halls in Fall 2022. This question was only displayed to students living in upper division areas (n=566).
What to expect in 23-24
- Initial Experiences Survey - End of September 2023
- Fall Floor Feedback Survey - November 2023
- Spring Wrap Up Survey - April 2024
AY 2021–2022 Data
What we wanted to know:
- Students’ satisfaction with their community experience (Spring)
- Students’ Satisfaction with Move-in (Fall)
- Students’ experiences their first few days in the residence halls (Fall)
AY 2020–2021 Data
In September of the 2020—2021 Academic Year, we launched our first 'Tell Us Tuesdays' survey. Review the data below.
March 23, 2021 survey highlights
Residents' relationships with their Resident Assistant and Residence Hall Coordinator
March 2, 2021 survey highlights
What we wanted to know: Students' community experiences
What we are doing with your feedback
Floor Meetings with Get-To-Know-You Activities
Another set of floor meetings will begin on March 8th. Students will learn about their floor meeting time and location/link from their RA!
Student Initiated Programs
Students can host their own programs! Using the Student Initiated Programs link for their building, students can submit programs they would like to host for their community! There is funding available for programs that require supplies!
Students can even partner with Registered Student Organizations, prepared with ready-to-go events! Check out which Registered Student Organizations you can partner with for your event!
Community Social Programs
Each Residence Hall hosts programs and events for students in the community. Upcoming events for specific communities will be highlighted in your RHC’s Weekly Newsletter and on your building’s Instagram page!
February 23, 2021 survey highlights
What we wanted to know: Satisfaction with Spring Move-in and general feedback on residence hall experience to date.
November 10 survey highlights
What we wanted to know: Student opinions their floor’s NET Captains, and their opinions on the Tell Us Tuesdays series.
70% of respondents said they took “all” or “most” of the Tell Us Tuesday surveys this semester
77% of respondents agreed that they enjoyed the Tell Us Tuesday survey series
November 3 survey highlights
What we wanted to know: Updated information about feelings of floor community, student opinions on floor meetings, and student opinions on RLH response to community incidents.
October 27 survey highlights
We wanted to know about: student perceptions of COVID testing on campus
October 20 survey highlights
Students’ relationship with their Residence Hall Coordinator and students’ experiences with Student Initiated Programs
October 13 survey highlights
This week we wanted to know: Students’ sense of belonging and feelings of mattering
September 29 survey highlights
This week we wanted to know:
Students' sense of belonging in the residence halls
September 22 survey highlights
This week we wanted to know:
Student feelings related to their academic success so far this semester
September 15 survey highlights
This week we wanted to know:
Student opinions on their floor meetings & RA Catch-Up Meetings
September 8 survey highlights
This week we wanted to know:
- Student opinions on COVID compliance by your peers
- Student satisfaction with our Move In Process
- Students’ experiences within their residence hall community
Residence Life & Housing is part of the Division of Student Life, which advances equity and inclusion, deepens student learning and drives holistic development through education, experiences and communities.