University announces 'cut over' date for VoIP phone service is Sept. 30

9:50 a.m., Sept. 19, 2013--University of Delaware Telephone Services has announced the “cut over” date for the new VoIP telephone service will be Sept. 30.

“Cut over” means that the new VoIP phone system will be fully functional. Members of the campus community will still be able to use their existing Centrex phone until the transition is complete. 

FYI Stories

June 6: UDid It! Picnic

All UD faculty and staff members are invited to attend the annual UDid It! employee appreciation picnic, set from 11 a.m.-1:30 p.m., Monday, June 6, on The Green.

2FA protects you

If you are using two-factor authentication (2FA), even if a hacker has your password, your information is probably safe.

• 2FA protects you
• Police training
• Traffic alert
• Library photo ID

Prior to the “cut over,” users should set up their new voice mailboxes. The new voice mail system is not tied to the former voice mail system. The VoIP website has user guides with step-by-step instructions for setting up voice mail.

For those who need to learn how to use the new VoIP phone, user guides are available for each VoIP model phone deployed.

Don’t have a new VoIP phone?

For those who did not receive a new VoIP phone, call Telephone Services at 302-831-2411. The deployment team will deliver a phone.

For those who have other issues not related to receiving a new phone, send email to telephone-services@udel.edu.

Visit the VoIP website for more information about this extensive technology upgrade.