VoIP voice mail scam

Scammers sending malware disguised as voice mail messages to UD email inboxes

TEXT SIZE

3:10 p.m., Nov. 18, 2013--A new scam has been reported at the University of Delaware due to a new feature available through VoIP telephones -- the VoIP system allows voice mail messages to be sent to an email address as a .wav file.

However, this features is not automatic and must be activated by Telephone Services. If you have not called Telephone Services to activate this feature, then any email messages claiming to be voice mails are a scam.

FYI Stories

Afro-Latina histories

The University of Delaware Library has announced the opening of a new digital collection, the Delaware Afro-Latina oral histories collection.

Applying biosafety standards

September has been declared National Biosafety Stewardship Month by the National Institutes of Health, and UD Environmental Health and Safety and the University Biosafety Committee are supporting the awareness campaign.

Scammers are sending .zip files disguised as voice mail to people’s email. However, these .zip files are infected with malware.

For those who did contact Telephone Services to activate this feature, there are some signs to look for to see if you have a legitimate voice mail:

  • The messages are sent from UNITY@udel.edu. 
  • UNITY@udel.edu does not send group messages. 
  • An authentic voice mail message is a .wav file, not a .zip file. 
  • An authentic caller will either appear as a name or “Wireless caller.”
  • An inauthentic caller will generally appear as “Unknown Caller.”

The UD phishing blog has more information about the VoIP voice mail scam, along with information about other types of scams that have been reported on campus.

Article by Thomas Joseph Springer III

icon-fb icon-tw icon-yt icon-fs
ADVERTISEMENT

News Media Contact

University of Delaware
Office of Communications & Marketing
302-831-NEWS
ud-ocm@udel.edu

UDaily is produced by the
Office of Communications & Marketing

The Academy Building
105 East Main Street
University of Delaware
Newark, DE 19716 | USA
Phone: (302) 831-2792
email: ud-ocm@udel.edu
www.udel.edu/ocm
University of Delaware • Newark, DE 19716
ud-ocm@udel.edu • (302) 831-2792 • ©2012
University of Delaware • Newark, DE 19716 • USA • Phone: (302) 831-2792 • © 2013
Comments|Contact Us|Legal Notices