VoIP phone training

Training sessions available for University's new VoIP phones

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8:50 a.m., Aug. 1, 2013--University of Delaware Telephone Services has announced training classes for each model of the new Voice over Internet Protocol (VoIP) phones.

The hour-long classes will be offered Aug. 5-8. The sessions will also be recorded for online access. 

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To sign up for the correct class, you will need to identify what model phone you have. The VoIP phone model, manufactured by Cisco, can be identified by either looking on the back or bottom of the phone. The Cisco VoIP phones deployed at UD are: 

  • 3905 – one-line phone; 
  • 6945 – four-line phone; 
  • 6961 – twelve-line phone; and
  • 7945 – eight-line phone.

Each training session will include live demonstrations on basic dialing and commonly used features for the new VoIP Cisco phones as well as instructions on using the new Cisco voice mail system. Visit the LearnITatUD website to register for a class.

Visit the VoIP website and click “training resources” for user guides on each phone model.

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