Resetting PINs

Self-service resetting of UD PINs now available

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3:27 p.m., Aug. 2, 2013--All PIN numbers associated with UD IDs at the University of Delaware were reset after the recent data security breach at the University, and self-service resetting is now available for Blue Hen incoming students, current undergraduate students and current graduate students.

Details on how to reset your PIN are available at http://www.udel.edu/it/help/CAS/udid.html.

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Alumni who need to reset their PINs should call the Registrar's Office at 302-831-2132 during regular business hours. Due to the volume of PIN resets taking place, only those students enrolling for courses and alumni who need immediate access to their academic record can be accommodated at this time. 

UD employees who use PINs may reset their own PINs or see their HR liaison if they do not know their UDelNet ID and password. 

A reminder has been added to the Central Authentication Service (CAS) page that PIN reset is required if you use UD ID and PIN. This reminder notes that any PIN set before July 30, 2013, must be reset and directs users to click on the "Forgot your UD ID or Pin?" link on the page to reset it. 

For more information, see the IT PIN reset page available from any CAS page or at http://www.udel.edu/it/help/CAS/udid.html.

UDelNet IDs and passwords were not affected by the security breach. UD students or employees who use a UDelNet ID and password to log on and who do not use their PIN will not need to reset it. 

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