Internet dial-up discontinued

May 31 is last day of service for UD modem pool

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11:43 a.m., April 14, 2014--Information Technologies will decommission the hardware that supports dial-up access to the University of Delaware's network on May 31, 2014.

The modem vendor no longer supports the connection hardware UD uses. This means that there are no more security patches being issued. 

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Similar to the recent end of support for Windows XP, continuing to use the modem hardware would make people vulnerable to risk of attack.

Clients who are using dial-up modems should make plans to transition away from using them.

There are several commercial services that still offer dial-up access for people who don't have a broadband Internet connection.

Juno/Netzero offers free access for up to 10 hours a month. Paid plans start at $10.95 a month.

Other commercial entities such as AT&T also offer dial-up for a fee.

Clients with questions should contact the IT Support Center by submitting a Help Request Form, emailing consult@udel.edu, or calling 302-831-6000.

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