Maximo upgrade

Facilities and Auxiliary Services to upgrade Maximo work order system this weekend

TEXT SIZE

2:31 p.m., Nov. 5, 2012--The University of Delaware's Maximo work order system is scheduled for an upgrade and will be unavailable Thursday, Nov. 8, to Monday, Nov. 12. 

During the upgrade, customers are urged to report any maintenance issues with an online fixit form or by calling 302-831-1141. 

FYI Stories

'Contactless' ONEcard

The UD ID card will be replaced by the ONEcard, which incorporates a chip and features a new technology initiative called "contactless," meaning the card can be placed near a reader device rather than swiped.

HealthyU in 2015

The HealthyU Employee Wellness program provides resources for University of Delaware faculty and staff to address their fitness-related resolutions in the New Year.

Maintenance customer service supervisor John Schwander says the upgrade will improve the system’s dependability and speed, “as well as provide a foundation for future customer-oriented improvements.”

Schwander says customers can expect the following starting at 4 p.m., Thursday, through 8 a.m., Monday: 

  • The RFS-Facilities web form will not be available. All RFS-Facilities web forms must be approved by the requesting department by 4 p.m. Thursday, Nov. 8.
  • Facilities customer service representatives will not have access to existing work order information.
  • The work order cost report will not be available. Effective 8 a.m., Monday, Nov. 12, please ensure your bookmarks point to www.facilities.udel.edu/facilitiesworkordercostreport.aspx to access the Maximo Reports Portal. 

Customers can call 302-831-1141 or email fixit@udel.edu with any questions concerning the work order system upgrade. 

icon-fb icon-tw icon-yt icon-fs
ADVERTISEMENT

News Media Contact

University of Delaware
Communications and Public Affairs
302-831-NEWS
publicaffairs@udel.edu

UDaily is produced by
Communications and Public Affairs

The Academy Building
105 East Main Street
University of Delaware
Newark, DE 19716 | USA
Phone: (302) 831-2792
email: publicaffairs@udel.edu
www.udel.edu/cpa
University of Delaware • Newark, DE 19716
publicaffairs@udel.edu • (302) 831-2792 • ©2012
University of Delaware • Newark, DE 19716 • USA • Phone: (302) 831-2792 • © 2013
Comments|Contact Us|Legal Notices