12:05 p.m., June 11, 2009----“A virus-infected computer can readily pass its troubles to other computers on the UD network,” Ron Nichols, manager, IT-User Services, said.

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Do you have a personal computer that is infected with a virus? If so, you can bring your computer to a convenient campus location to have the virus removed.

To increase network security for the entire UD community, the Office of Information Technologies (IT) is now providing a virus cleanup service for non-UD owned computers. The new service begins Monday, June 15, and applies to computers owned by faculty, staff and UD retirees.

“This service will allow members of the UD community the convenience of having their personally owned computer serviced right on campus,” Nichols said.

IT anticipates that the service will encourage members of the UD community to bring in an infected computer for cleanup. “Ensuring that your computer is virus-free makes our network safer for everyone," Nichols said.

The fee for the IT virus cleanup service is $70. The service includes the removal of any viruses, spyware, malware and Trojans from affected computers, as well as installation of the most current versions of virus and spyware protection programs to minimize re-infection.

To have your computer cleaned of viruses, call the IT Help Center at (302) 831-6000 to schedule an appointment. You will need to drop off your computer at the Technology Solutions Center (TSC) in the lower level of Smith Hall for the service.

Payment for the service can be made with MasterCard, VISA, Discover/NOVUS, American Express or an online check at the time the computer is dropped off.

For more information, contact the IT Help Center by sending e-mail to [consult@udel.edu] or by phoning (302) 831-6000.