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UD Shuttle Bus Service Policies

The UD Shuttle serves University of Delaware students, faculty and staff. Riders may be asked to present University identification before boarding.

EMERGENCY PHONES

In case of an emergency, Blue Light phones are located throughout campus.

ANIMALS

Guide dogs (for the visually impaired) are welcome on University operated vehicles. No other animals are permitted.

INCLEMENT WEATHER

The UD Shuttle automatically closes if classes are cancelled due to inclement weather. In case of hazardous road conditions, closing or route change information during regular business hours is available by calling 831-1187 (Transportation Office) or after hours, by calling 831-2222 (Public Safety).

LOST/STOLEN ITEMS

Prior to departing from a bus or leaving a bus stop, please survey your area to make sure you have taken all of your belongings with you. The UD Shuttle is not responsible for any personal items which are lost or stolen on any University operated shuttle bus or bus stop.

PERSONAL RESPECT

Please respect the rights of others. Smoking, eating and drinking are not permitted on University buses.

REFUSAL OF SERVICE

The University reserves the right to refuse service to any person who is under the influence of intoxicating liquor or drugs, or who is incapable of taking care of himself/herself, or whose conduct is such, or is likely to be such, as to make him/her objectionable to other passengers or prospective passengers.

STOPS

University buses will only stop at designated locations.

WHEELCHAIR ACCESSIBILITY

The University operates buses which are wheelchair accessible. For specific information please call 831-1187.

UD Shuttle service cannot assume responsibility for inconvenience, expense, or damage resulting from errors in time tables, delayed buses, failure to make connections, or for changes in or shortage of equipment. The schedules and routes are subject to change without notice.

UD Shuttle service is always open to suggestions concerning route and scheduling changes as well as complaints regarding any aspect of our service. Write to: Manager, UD TRANSPORTATION SERVICES, University of Delaware 19716 or e-mail BUS@UDEL.EDU or call 831-1187.

Shuttle route schedules are available at the beginning of the Fall Semester at the Trabant University Center, Student Services Building, Perkins Student Center, Christiana Commons, Morris Library, Public Safety, and the Field House.

» University Shuttle Buses run on an abbreviated schedule during University break periods. Buses do not run when University offices are closed. For holidays or special events (e.g. final exam periods), check the Holiday & Special Routes page, updated throughout the year.

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Use our contact form, email us at ✉ bus@udel.edu, or call us at ☎ (302)831-1187.