Access to Computing Resources

Contents

• Access for Students
  • Student E-mail Access
  • Graduating Students
• Access for Faculty and Staff
  • Faculty/Staff E-mail Access
  • Faculty/Student Access for Course Work
  • Faculty/Student Access for Research
• Access for External People
  • Retired Faculty/Staff E-mail Access
  • Spouse E-mail Access
  • Alumni Access
  • Sponsored Access for External People
• Common Problems
• If you still need help

Description

Individuals need UDelNet accounts in order to access the general purpose central servers. These servers support e-mail, the web, newsgroups, research and instruction.

Access for Students

Student E-mail Access: All students currently enrolled at the University have access to a UDelNet account. The operative criteria is "currently enrolled." This status is maintained over winter/summer sessions.

If a student is currently enrolled but does not have an active UDelNet account, he should go to the UD#1 Card office in the Student Services Building. The interface between the UD#1 Card and an active account is automatic, therefore, if there is an error in status, it must be corrected by the UD#1 Card office.

Graduating Students:

• May and August graduates remain in the UD#1 Card system until mid-September and will have continued access to their UDelNet account until that time.
• December and January graduates will have access to their UDelNet account until mid-February.
• Please review important steps before leaving campus.

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Faculty/Staff Access

Faculty/Staff E-mail Access: All permanent faculty and staff who are currently affiliated with the University have access to a UDelNet account. The operative criteria is "currently affiliated."

If an individual is currently affiliated but does not have an active account, he should contact the UD#1 Card office. The interface between the UD#1 Card and an active UDelNet account is automatic, therefore, if there is an error in status, it must be corrected by the UD#1 Card office.

Faculty/Student Course Work Access: Faculty who require computer work on the central Unix systems as part of their course, can request a course project. This can be done by submitting a Unix Instructional Project Request form which is available at Systems Access and Authorization. The convention is to assign course projects a number in the 2xxx range, so that on a list of a student's projects, a course project can be identified. The computer accounting system interfaces automatically with the UDSIS course roster data on a daily basis to add those students currently enrolled in the course. Course projects are inactived two weeks after the semester ends, unless the instructor specifically requests that it be left active so that students can make up incompletes.

Faculty/Student Research Access: Departments may establish research projects for faculty and graduate students to use central Unix system and authorize individuals to use that project. This can be done by submitting a Unix New Project Request form available at Systems Access and Authorization.

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Access for External People:

Retired Faculy/Staff: Retirees are routinely continued in the UD#1 Card database and will have continued access to their UDelNet account after retirement.

Spouse E-Mail Access: When spouses have an active UD#1 Card, they have access to a UDelNet account. Spouses can go to the UD#1 Card office in the Student Services Building and request a UD#1 Card.

Alumni Access:The University cannot currently provide access to individuals based simply on their alumni status because computing resources are limited. Help and services for e-mail are available to alumni from UD Alumni Relations.

Sponsored Access for External People: The University is able to provide access to its computing resources to individuals who are not University employees or currently enrolled students when a member of the faculty or professional staff is able to assume responsibility for the specific individuals. The faculty or staff member's department must endorse the sponsorship and the approval of Information Technologies is also required. The form, "University Sponsored Access for External Users" can be requested by contacting Access. The form requires the signature of the University employee requesting access and the signature of the outside individual.

The sponsor coordinates and supervises procedures to provide access and needed training for sponsored individuals. The sponsor must assure that all policies and procedures that pertain are adhered to. At fiscal year end, the sponsor assumes responsibility for reviewing and removing access for individuals for whom it is no longer appropriate.

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Common Problems

• I am currently enrolled at UD but my UDelNet account is inactive.
  • Go to the UD#1 Card office in the Student Services Building (SSB) to check your status.

• I reported my ID card lost or stolen. Now I can't access UD e-mail.
  • Your email account was inactivated as a security precaution. Because an active account is one of the privileges of your ID card, your e-mail account will be re-activated the day after you receive a new ID card at the SSB.

• What do I do if I forget my password?
  • Reset your password by going to the The Network Page put in your UD ID and PIN.
  • Students: If you forget your PIN, go to the Student Services Building or call the Registrar's Office at 831-2132.
  • Employees: If you forget your PIN, contact your HR Liason.
  • Retirees: Contact your former department's HR liaison.
  • Spouses: Have the UD employee send e-mail to access.
  • Sponsored Acounts: Contact your UD sponsor.

• What do I do if I see the system message "out of funds"?
  • Call the Systems Security and Access office, 831-6001. Staff will help you analyze your computing expenditures and help you replenish your computing budget.

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If you still need help

If you need help, you may call the Help Center at 831-6000 between 8 a.m. and 5 p.m., Monday through Friday. Or you can submit a question to consult .

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