Winsock fix for Windows computers
If you are still having
problems connecting to the network after removing spyware, then you may need to
initialize your TCP/IP network settings. To restore your connection, follow the directions for the type of computer you use.
Windows XP computers
- Right-click this link and select Save Link As.
- Save the file to your computer's desktop.
- Double-click winsockfix.exe to execute the application. You should see a dialog box that looks similar to the following:
- Click Fix.
- Confirm
that you want to apply the Winsock fix and then wait for confirmation that it
was successful.
- Restart
your computer.
Windows Vista computers
- Click
the Vista Start button in the lower-left corner of the screen.
- Click in the Start Search box, and type the following command:
cmd
- When
cmd.exe appears in the Programs box, right-click it and select Run as Administrator as shown in the following graphic:
-
Click Continue if the User Account Control prompts if you want to run this program.
In
the window that appears, type the following command as shown in the graphic below:
netsh winsock reset
- Press ENTER.
- Reboot your computer.
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April 29, 2009
