Webmail Direct Home Page

On this page

Log in to Webmail Direct

Set up junk mail/spam filter control

Set preferences

Other Webmail Direct pages

Read messages

Send a message

Save a message

Delete messages

Create and use an address book

Import an address book

Manage folders

Control junk/SPAM e-mail

Create a vacation message

Monitor e-mail disk quotas

Forward your e-mail and keep a copy on UD e-mail


IT Help Center
Last Updated: 3/29/07
Copyright © 2005-2007
University of Delaware

Webmail Direct: Log In and Set Preferences

Log in

To log in to Webmail Direct, in your browser's location bar, type:

    http://mail.udel.edu

You will be taken to a secure Web page. To log in to your UD e-mail:

    1. Type your UDelNet ID.
    2. Type your password in the Password box.
    3. Click the Log in button.

You will be taken to your UD e-mail Inbox:

The Inbox window

Webmail Inbox

The Inbox window shows the headers for messages in your Inbox and contains these elements:

  • At the top of the Inbox is a quota bar that shows the percentage of your disk space you have used.

  • Just below the quota bar is a bar with the following options:

    • To delete a message or messages you have selected in the message list, click the Delete button button. The messages are moved to the Trash where they remain for 14 days unless you delete them first.
    • The Mark button Mark buttonallows you to act on messages you have selected. Use the drop-down list to select the option you want. Options may include Deleted, Undeleted, Read, Unread, Answered, and Unanswered (depending upon how you have set your preferences).
    • Use the drop-down list next to Move/Copy pull-down list open button to move or copy a selected message to a specific folder. You can also select a folder from the drop-down list and click the Open button to open the folder.
    • To select all the messages in your Inbox, click Select. To clear all the messages in your Inbox, click Clear All.
    • Use the following sequence to move within your messages: Move backwards or forward. Click First to move to the first message; click Prev to move back one page; click Next to move forward one page; click Last to move to the last message.
    • To go to a specific message in your Inbox, type the message number in the Go to Go to a specific messagebox and click the Go to button.
  • The bar above the list of messages allows you to sort your mail in a variety of ways:

    • Read or unread mail.
    • Mail with attachments.
    • Message priority.
    • Message date.
    • Message size.
    • Message sender.
    • Message subject.

    Note: Check the legend on the left menu bar for the meaning of the icons on this bar.
  • To the left of the message section is the menu bar with commands for composing and handling your e-mail.

  • To the left of each message is a check box that you must select to act on your messages (delete, undelete, move, copy, and so on).

Important: When you finish using Webmail Direct, click Logout on the Webmail Direct menu bar. Otherwise, you will remain logged in and other people will be able to read your mail.

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Set up junk mail/SPAM filter control

Before you begin to use Webmail Direct, you must activate your Junk Mail folder so that SPAM messages will be placed in that folder rather than in your Inbox. To do this:

  1. On the menu bar, click Options.
  2. On the Options Access Control menu bar, click Junk Mail Control. You will see a window like the one below:

    Junk mail control
  3. On the menu bar that begins with "White List," click Junk Mail Filter.
  4. By default, the Webmail Direct Junk Mail filter is off. To turn it on, in the Edit the Junk Mail Filter box, click the button next to Normal (only Junk Mail gets this filter action). The window should look like the one below:

    junkmail filter
  5. Click OK.

Note: If you opt to use the Webmail Direct junk mail filter, you must check your Junk Mail folder often so as not to miss important messages that have been misidentified as potential SPAM. Junk mail is held for 14 days, unless you delete the messages sooner than that.

You can further control SPAM and Junk mail through using White Lists and Block Lists.

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Set preferences

Webmail Direct allows you to set preferences for managing your e-mail. You don't have to set preferences to be able to use Webmail Direct, but you may wish to customize how your messages appear to your recipients as well as on your screen. To see the preferences page, on the Webmail Direct menu bar, click Preferences. You will see a window that looks like the one below:

Preferences page

You can customize your e-mail in the following ways:

  • Full Name; E-mail Address: Include your full name and e-mail address as you want them to appear in the message header.
  • Reply-To: Include a "reply-to" e-mail address if you wish to receive replies at an address different from the one you are using to send your mail.
  • Message Count: Defines how many message headers will appear on a page. The default is 20. Fast internet connections should handle 40 messages well.
  • Display Most Recent Arrival: Changes whether new message headers will appear first or last in your list of messages. Select First to have new messages appear first and Last to have new messages appear last.
  • Compose Width; Compose Height: Define how many characters appear on a line in the Compose window and how many rows of text high the Compose window will be.
  • Sent Folder: Type the name of the folder where Sent messages are stored. Sent is the name of the default system folder.

    Save Sent Messages: If you don't want to save your sent messages, click the option button next to No.
  • Draft Folder, Junk Mail Folder, Trash Folder: These are default system folders. You may type the names of other folders to handle these functions if you wish.

    Delete to Trash: By default, Delete to Trash is set to Yes.

    • If you leave this setting as is, you will see a Delete button at the left of the bar above the message list and a Trash [Empty] link on the Webmail Direct menu bar. When you click Delete, mail you have selected goes immediately to the Trash folder where it stays until you click Empty.
      Important Note: Messages will be automatically deleted from the Trash folder after 14 days.
    • If you change the setting to No,to delete a message, you must select the message then select the Deleted option next to the Mark button and click the button. The message is then marked as deleted. To remove the message from your Inbox, you must click Compact on the Webmail Direct menu bar.
  • Compose: By default, this is set to Plain Text which is the recommended setting.
  • Request Receipt: By default, this is set so that receipts are not generated. You can choose to receive two types of receipts for your messages:

    • Delivery Receipt: If you change the setting to Yes, you will receive a receipt from the system that says whether your message was successfully delivered to your recipient's mailbox.
    • Read Receipt: If you change the setting to Yes, your recipient receives a notice at the top of the mail message that says you have requested confirmation that the message has been have read and asks if the person wishes to return the receipt. The recipient can choose yes or no.
  • Read Receipt: You can choose never to send a read receipt or to have the system ask you before sending a read receipt.
  • Signature: You can include a signature by clicking the Yes option button and typing your signature message in the box.

  • Reply: By default, this is set so that the original message is not included in your reply. You can choose to include original messages within your message (inline) or as attachments.
  • Signature: You can include a signature by clicking the Yes option button and typing your signature message in the box.
  • Mode: You can choose to view Webmail Direct with frames (the default), no frames, or frames with JavaScript.
  • Leave the Time Zone and Message Charset as is unless you have a specific reason for changing them.

Once you have made your changes, click the OK button at the bottom of the page to save them.

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