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Webmail is a browser-based e-mail program that allows you to access your University of Delaware e-mail from anywhere at any time.

Log in

To log in to Webmail, in your browser's location bar, type:

http://webmail.udel.edu

You will be taken to a secure Web page that looks like the one below. To log in to your UD e-mail:

1. Type your UDelNet ID (your UNIX username) in the Username box.
2. Type your UNIX password in the Password box.
3. Click the Log in button.

Important: If you receive the message, "Do you want Password Manager to remember this logon," click Never for this site.

You will be taken to your UD e-mail Inbox.

Set options

Webmail allows you to set options for managing your e-mail. Set the recommended options now. There are other options that you may prefer to set as well.

Note: You cannot use your Webmail address book until you have set the address book options.

The Inbox view

The Inbox view window shows the headers for messages in your Inbox and contains these elements:

• Above the message section is a menu bar with commands for composing and handling your e-mail.

• To the left of each message is a check box that you can use to act on your messages (delete, undelete, create filters, and so on). Note: Until you click "Purge Deleted" (top or bottom right of the Inbox), messages will remain in your Inbox and count against your Inbox limit. To see all the messages you have marked for deletion, make sure that "Hide Deleted | Purge Deleted" is showing on your screen.

• At the top and bottom right of the Inbox are options for copying or moving messages to one of the folders listed in the drop-down box as well as for purging the messages you have deleted.

• At the top right of the window, a drop-down box lists all the e-mail folders you have created and those created by the system.

Important: When you finish using Webmail, click Logout on the Webmail menu bar. Otherwise, you will remain logged in and other people will be able to read your mail.

Note: The Calendar, Memos, and Tasks features on the Webmail menu are not officially supported; you may, of course, use them on your own.

Read incoming e-mail messages

1. In the Inbox view window, click either the From or Subject field to read your message. The Inbox view window is replaced by one that contains the message you have selected:
   
   
   
   Menus above and below the message allow you to act on it (delete, reply, reply to all, forward, and so on).
   
   • If someone sends you a message in HTML format, you will see a window that looks like the following. The message appears as a link ("unnamed") with an Internet icon to its left.

     
     
     To read the HTML message, on the "Parts" line, click the unnamed link (the link may also appear with a name). The message will appear on a separate browser page. Do not click the disk icon to download the message until you know what it is. If you are unsure about who has sent you the message or what it contains, it is safer to delete it. If the message contains more than one part, click each link to view its contents.

   • If someone sends you an attachment, it will appear as a link with an icon to its left. To download the attachment, on the "Parts" line, click its name or the disk icon next to the name. If you are unsure about who has sent you the attachment or what it contains, it is safer to delete it. If the message contains more than one attachment, click each link to download it.
   • If you need to see detailed information about who sent a particular message and the path it took to reach you, you can view the message's full header.

   • If you want to organize your incoming e-mail or if you want to get rid of unwanted mail, e.g. SPAM, you can filter your messages.
2. After you have read the message and acted upon it, click Back to INBOX to return to your Inbox or click one of the arrows to go to the previous or next message.
   Note: Remember that any messages you delete must also be purged to be removed from your Inbox.

Send an e-mail message

1. On the menu bar, click Compose. The Message Composition window will appear:
   
   



2. In the To field, type the e-mail address of each correspondent.
   • If you are sending the message to more than one correspondent, separate the addresses with a comma.
   • If you have not set the Address book options, you must use the full e-mail address, for example, traini@udel.edu.
   • If you have set the Address book options, type the recipient's name, for example, Judi, on the "To" line and click Expand Names. You will see a window like the one below:
     
     From the "Please select or edit right next" drop-down box, click the name of the recipient to insert the full e-mail address. Repeat this process for each recipient. Note: If you have added entries to your Address Book, read How to Use an Address book for details on sending messages.
3. In the Subject field, type the subject of your message.
4. Type your message in the text box.
5. If you want to save a copy of the message you are sending, select the check box at the bottom of the Options section. You can select a folder in which to store your message from the drop-down box. The default folder is sent-mail. Note: If you do not need a record of the message you are sending, clear the check box. Messages stored in Webmail folders count against your UNIX quota.
6. Click the Send Message button.

Attach a file to an e-mail message

1. In the Message Composition window, click Attachments in the Options section. The Message Composition window now has an Attachments field at the bottom.
   

2. Type the entire pathname for the file in the Attachment field or click the Browse button to select the file to attach.
3. Click Attach to attach the selected file.
4. Click the Send Message button to send your message.

Forward an e-mail message

1. With the message you want to forward showing in the "INBOX:messagename" window, click Forward on the menu bar.
2. Type the e-mail address of your correspondent in the To field. The subject will already be filled in.
3. Click the text box and type any message you want to include.
4. Click the Send Message button.
   Note: "Redirect" on the menu bar is similar to "Forward." However, "Redirect" only allows you to send the message; it does not provide any way to add text to what you are sending.

Save an e-mail message

1. In the Inbox window, select the check box next to message you want to save.
2. At the top or bottom right of the Inbox window, from the Move | Copy drop-down box, select the folder in which you want to save the message.
3. Click Move to save the message in your designated folder.
   Alternatively, when you are viewing a message, follow steps 2 and 3 above to save the message in a specific folder.
4. To save a message in a new folder, follow these steps:
   1. In the Inbox window, select the check box next to message you want to save.
   2. At the top or bottom right of the Inbox pane, from the Move | Copy drop-down box, select New Folder.
   3. Type the name of the new folder in the New Folder dialog box.
   4. Click OK.
   5. Click Move to save the message in your new folder.

Delete an e-mail message

1. In the Inbox window, select the check box next to message or messages you want to delete.
2. Click Delete at the top or bottom left of the message list. The Webmail window will refresh, and you will see a window like the one below:
   
   
   
   The message you have marked for deletion is highlighted in dark gray and a strikethrough line runs through the text.
3. Click Purge Deleted at the top or bottom right of the message list.

1. Click Delete at the top or bottom of the message view.
2. When you return to the message list, click Purge Deleted to permanently delete the messages.
   Note: Until you click "Purge Deleted," messages will remain in your Inbox and count against your Inbox limit. To see all the messages you have marked for deletion, make sure that "Hide Deleted | Purge Deleted" is showing on your screen.

Use the address book

Note: You cannot use your Webmail address book until you have set the address book options.

The address book allows you to save e-mail addresses, mail addresses, telephone numbers, etc. in a central location. You can also use the address book to create mailing lists for a group of correspondents. Note: Webmail allows you to import address books from the Netscape, Outlook Express, and Pine mail programs.

How to create an entry for one correspondent

To open the address book and create an entry for one correspondent:

1. On the Webmail menu bar, click Address Book.
2. On the Address Book menu bar, click Add. You will see a window like the one below:
   
3. In the Add a new contact dialog box, type the first and last name of your correspondent. Also type his or her full e-mail address and any other information you care to add.
4. Click Save. You will see a window with the address you have just added where you can edit or delete the entry.
5. Click Add to add another name or Mail to return to your Inbox.

How to create a mailing list

To create a list of addresses:

1. Create an entry for each address you want to include in the list, as above.
2. On the Address Book menu bar, click Browse.
3. Select the check box to the left of each name you want to add to your list.
4. Select New List from the drop-down box in the upper right corner of the Address Book window, and click the Add to button.
5. Type the list name in the dialog box and click the OK button. You list will be created and you will return to the Browse window.
6. To add addresses to an existing list, follow the directions as above but select the name of the existing list from the drop-down box.
   
   Note: To send mail to everyone in a mailing list, from the Message Composition window, select Address Book. In the Contact List box, select the name of the list, click the To button, and click OK. The names and e-mail addresses of your recipients will appear on the "To" line of the Message Composition window.
   

View a folder

1. At the far right of the Webmail menu bar, select the name of the folder from the drop-down box. The screen will refresh and you will see the message headers for that folder.
2. If you do not see the folder's message headers, click Open Folder next to the drop-down box to view them.

Monthly maintenance

When you log in for the first time each month, you will receive a maintenance screen that offers several choices for managing old sent mail and messages in the trash folder (if you've created one):

1. Select any of the check boxes for the operations you want Webmail to perform.
2. Press the Perform Maintenance Operations button. Note: If you do not wish Webmail to perform any of the suggested operations, press the Skip Maintenance button.

Frequently asked questions

• How can I view a message's full header?
• How can I filter e-mail?
• How can I import an address book from another e-mail program into Webmail?
• How do I list all the entries in my address book?

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Questions or Comments
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Last updated: January 8, 2004
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