The Problem

Exceeding your Inbox disk space limit

The Solution

Clean up your Inbox

The following instructions are written to help individuals who work with Netscape Messenger version 4.7x use the application to reduce their Inbox disk space use.

1. Open Netscape Messenger as you normally do.
2. Under the File menu, if Empty Trash on mail.udel.edu is in black text, select it to empty your trash. (Note: Be sure you're emptying the Trash folder on mail.udel.edu and not on Local Mail.)
3. Check your Netscape configuration settings to verify that they are set to delete messages properly.
4. Make sure you can see the size of the messages in your Inbox. If you don't see the Size column along with the column names Subject, Sender, etc., follow the instructions to make the message Size column visible.
5. Delete the messages you no longer need. Highlight the message and click Delete at the top of the screen. A red X will appear at the beginning of the Subject line. When you have marked all the messages you want to delete within that folder, from the File menu click Compact This Folder to purge them from your account.
6. Important: If you must keep large messages, create Local Mail folders in which to save the messages. Local Mail folders are stored on your desktop computer and, therefore, aren't counted toward your Inbox disk space limit or your disk quota limit on the central server. Follow these steps to create folders within your Local Mail folder:
1. Click Local Mail.
2. Click File | New Folder. You will see the New Folder dialog box. Type a name for the folder in the Name field.
3. Click OK.
4. To move large messages to a Local Mail folder, right click on the message you want to move. Select Move Message and then select the appropriate folder. The message will be moved and marked for deletion (a red X will appear at the beginning of its Subject line).
5. When all messages are moved and marked for deletion, compact each folder from which you deleted messages (File | Compact This Folder).
7. Minimize the e-mail program window.
8. Maximize the SSH window. Recheck your Inbox space use.
9. If your Inbox disk usage is still too large, maximize the e-mail program window and remove (delete) more messages.
10. Switch between the e-mail program window and the SSH window to remove (delete) files until your account is below 2MB.
11. Close any windows you no longer need.