The Problem

Exceeding your Inbox disk space limit

The Solution

Clean up your Inbox

You can check the amount of disk space being used by your Inbox.

1. Log in to your UDelNet account through the Secure Shell (SSH) application.

   (If you do not have a copy of this application on your computer, you can download a free copy for a Windows computer or a free copy for a Macintosh computer from the UDeploy web site.)

2. To see the size of your Inbox, at the copland.udel.edu (%) prompt, type

   ls  -l  /var/mail/username

where username is your UDelNet ID. (Your UDelNet ID is only your username, not your full UD e-mail address. Therefore, do not include the @udel.edu ending.)

3. Press ENTER.
4. You will see a number that tells you how much disk space your INBOX is using. See the example below.

If your UDelNet ID (username) was "dottie," at the copland.udel.edu (%) prompt, you would type

ls  -l  /var/mail/dottie

and then press ENTER.

You would receive a system response similar to the following:

-rw-------    1 dottie    other    3103774    May 18 10:45    /var/mail/dottie

This information indicates that dottie has 3,103,774 bytes of data in her Inbox. Remember, 1,000,000 bytes of data is approximately 1MB. Therefore, dottie has over 3MB of data in her Inbox. She would need to delete (remove) e-mail messages from her account until the disk space usage is below 2MB (approximately 2,000,000 bytes).

5. Minimize the SSH window.
6. You can remove e-mail messages directly through the e-mail program you use.

   From the following list, choose the e-mail program you use and follow the instructions for reducing the disk space used by your Inbox.

• Mozilla
• Netscape Messenger version 4.7x
• Netscape Messenger version 7.x
• Outlook Express version 6
• Pine Mail
• Webmail

7. When your Inbox disk space has been reduced to less than 2MB, close all windows you no longer need.