Mirapoint Conversion: Notes for users moving from UD's old webmail client to Webmail Direct

In this document:   Getting Started   E-mail Disk Quotas   Deleting Messages   SPAM Blocking   Addresses and Address Books   More Information Other Documents: Using Webmail Direct Welcome to Mirapoint: UD's New E-mail System IT Help Center Last Updated: 2/7/05 Copyright © 2005 University of Delaware

Getting Started Use the following URL to begin using Webmail Direct: https://mail.udel.edu You will find this webmail client faster than the old webmail client. When viewing the index for your Inbox or any folder containing stored messages, you can sort the messages by date, size, sender ("From"), or subject by clicking on the appropriate heading. If you have more than one screen of messages listed in a folder index, move back and forth between pages of e-mail by clicking on the >> and << characters. You can find them to the upper left of the Webmail Direct folder index display. Return to top of document E-mail Disk Quotas More disk space has been allocated for each Webmail Direct e-mail account. Each user will have at least 30M of space for his or her e-mail. With this increased disk space comes a change in the way e-mail quotas are calculated. Messages in your Inbox and all other saved messages count towards your e-mail disk quota. Webmail Direct always displays how much disk space you have used at the top of any e-mail folder index (including the index for your Inbox). Any new e-mail sent to you while your e-mail has exceeded your e-mail disk quota will be rejected and returned to its sender. Return to top of document Deleting Messages Note that deleting messages requires a slightly different procedure in Webmail Direct than in the old webmail client. By default, when you mark a message for deletion, it will not be removed until you select Compact from Webmail Direct's main menu. You can choose to set your preferences to "delete to trash." When you select this method, marking a message for deletion removes it from the folder you are viewing (usually your Inbox) and places it in a Trash folder. Messages stay in the Trash folder for 30 days or until you empty the trash--whichever comes first. Documentation for setting Webmail Direct preferences is available at http://www.udel.edu/topics/e-mail/webmaildirect/login.html#preferences Return to top of document SPAM Blocking Mirapoint's Webmail Direct Junk Mail filtering will, for the most part, replace the CanIt SPAM trap system. Even if you were not a CanIt user, one of the first things you should do is to set up the Mirapoint Junk Mail filter to reduce the amount of unsolicited e-mail in your Inbox. If you choose this option, potential SPAM is moved to a Junk Mail folder where it is held for 30 days, unless you delete the messages in that folder. If you were using CanIt to manage your unsolicited e-mail, and if you had created lists of allowed and disallowed senders and sites, those lists will automatically be moved into Webmail Direct's Whitelist and Blocklist for your account. If you opt to use the Webmail Direct Junk Mail filter, you must check your Junk Mail folder often so as not to miss important messages that have been mis-identified as potential SPAM. Return to top of document Addresses and Address Books Your addressbook from the previous version of webmail will be moved automatically to Webmail Direct. If you need to import an address book from another e-mail program, see http://www.udel.edu/topics/e-mail/webmaildirect/import.html Return to top of document More Information Complete documentation for Webmail Direct is available at http://www.udel.edu/topics/e-mail/webmaildirect/index.html Mirapoint has also supplied extensive help files within Webmail Direct. Return to top of document