Mirapoint Conversion:
Configure Outlook Express for the New mail.udel.edu

 

In this document:  

Check to be sure mail.udel.edu is your mail server

Remove mail/ from IMAP folder path

SPAM settings, E-mail disk quotas, Vacation messages, Forwarding your e-mail

Other documents:

Welcome to Mirapoint, UD's New E-mail System

System-Wide Changes to UD's E-mail System

Using Outlook Express to Read and Send E-mail

Using Webmail Direct (New webmail client)

IT Help Center
Last Updated: 2/8/05
Copyright © 2005
University of Delaware

Do not follow these directions until you have received e-mail from the IT Help Center informing you that your e-mail account has been moved to the new Mirapoint server.

There are three things you'll need to do to be sure that your e-mail works properly after your account has been converted:

  1. Check to be sure Outlook Express points at mail.udel.edu,
  2. Remove mail/ from the Outlook Express folder path, and
  3. Important:    Learn about system-wide changes for e-mail disk quotas, junk mail filtering, e-mail forwarding and "vacation" messages.

  1. Check to be sure mail.udel.edu is your e-mail server

    1. Start Outlook Express and log in as you ordinarily do.

    2. You will need to check the Servers property for your account.

      From the Folders list, highlight your account name (either mail.udel.edu or copland.udel.edu), and select Properties from the File menu.

    3. Click the Servers tab

    4. Make sure the incoming and outgoing mail servers are listed as mail.udel.edu and not “copland.udel.edu”. If they are listed as “copland.udel.edu” change them to mail.udel.edu.

  2. Remove mail/ from the IMAP folder path

    1. Next, click the tab labeled IMAP.

    2. Change your root folder path by removing the "mail/" in the box at the top. Also, make sure the box labeled “Check for new messages in all folders” is unchecked. Your screen should look similar to the one below

    3. Click Apply then click OK. (If the server settings were correct and you made no changes, just click OK.)

    4. Click Close. If you are prompted with a box similar to the one below, click Yes.

  3. SPAM (Junk Mail) Settings, E-mail disk quotas, Vacation messages, Forwarded e-mail

    As a result of the move to the new e-mail system, there have been some system-wide changes in how certain e-mail procedures work. For example, if your account exceeds your e-mail disk quota, you will be unable to receive any new e-mail.

    You should log into Webmail Direct by going to https://mail.udel.edu and follow the directions at http://www.udel.edu/topics/e-mail/convert/syswide.html to

    • store suspected SPAM (Junk Mail) in a separate folder (rather than have it come to your inbox),
    • easily view your e-mail disk use, or
    • set a "vacation" message.

    In addition, if you had used a .forward file to forward e-mail to another e-mail account, you will need to use UD's Network Page ( http:/www.udel.edu/network ) to change or delete any forwarding information.