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Satisfaction Survey Results

 

 

 

 

 

 

Student Health Survey of Students Spring, 2015
Question Percent Count Answer
1. How did you hear about Student Health?                                                                                                                         
595 responded
11% 67 Another student/friend
3% 19 Residence Hall Staff
18% 108 Orientation
4% 26 Campus Tour
3% 17 Internet/Website
7% 41 UD information/emails
12% 71 Past Experience at Student Health
0% 2 Poster/Advertisement/Brochure
40% 239 Everyone knows about Student Health
1% 5 None of the above
100% 595 Total
If your visit was by appointment, please select your level of satisfaction for getting an appointment which met your schedule
544 responded
54% 295 Very Satisfactory
32% 175 Satisfactory
10% 52 Somewhat Satisfactory
2% 11 Somewhat Unsatisfactory
2% 11 Unsatisfactory
100% 544 Total
If our Receptionist/Scheduler provided you with service, please indicate your level of satisfaction with the Receptionist/Scheduler
553 responded
59% 327 Very Satisfactory
31% 171 Satisfactory
7% 40 Somewhat Satisfactory
1% 5 Somewhat Unsatisfactory
2% 10 Unsatisfactory
100% 553 Total
If you did not have an appointment for your visit, please tell us why you did not make an appointment.
455 responded
16% 74 Sudden illness or injury
7% 31 Too sick to wait for an appointment
13% 60 Sudden decision to come in
3% 15 Didn't know I had to
1% 4 Didn't know how to
4% 18 Too busy, no time to plan ahead
5% 21 Walked in after 5 or on weekend
51% 232 None of the above
100% 455 Total
Being assigned to a physician on a regular basis helps me to build a patient-physician relationship.
572 responded
82% 467 Yes
18% 105 No
100% 572 Total
Please give your level of satisfaction with the treatment the nurses provided you.
587 responded
62% 366 Very Satisfactory
28% 165 Satisfactory
5% 32 Somewhat Satisfactory
2% 14 Somewhat Unsatisfactory
2% 10 Unsatisfactory
100% 587 Total
If a nurse practitioner treated you, please indicate your level of satisfaction with the treatment the nurse practitioner provided you.
490 responded
63% 308 Very Satisfactory
26% 127 Satisfactory
6% 28 Somewhat Satisfactory
4% 18 Somewhat Unsatisfactory
2% 9 Unsatisfactory
100% 490 Total
If you were treated by one of our physicians, please indicate your level of satisfaction with the treatment the physicians provided you.
478 responded
56% 267 Very Satisfactory
30% 144 Satisfactory
8% 37 Somewhat Satisfactory
4% 17 Somewhat Unsatisfactory
3% 13 Unsatisfactory
100% 478 Total
If you received medication in our Student Health Dispensary, please indicate your level of satisfaction with our Dispensary
412 responded
54% 221 Very Satisfactory
33% 134 Satisfactory
10% 41 Somewhat Satisfactory
2% 9 Somewhat Unsatisfactory
2% 7 Unsatisfactory
100% 412 Total
If you received service in our Immunization/Allergy Injection Clinic, please indicate your level of satisfaction for the Immunization/Allergy Injection Clinic.
281 responded
53% 150 Very Satisfactory
38% 106 Satisfactory
6% 18 Somewhat Satisfactory
1% 4 Somewhat Unsatisfactory
1% 3 Unsatisfactory
100% 281 Total
If you had a lab test in the Student Health Lab, please indicate your level of satisfaction the Student Health Lab
340 responded
53% 181 Very Satisfactory
36% 121 Satisfactory
7% 25 Somewhat Satisfactory
2% 8 Somewhat Unsatisfactory
1% 5 Unsatisfactory
100% 340 Total
If you received service from Women's Health, please indicate your level of satisfaction with Women's Health
285 responded
69% 196 Very Satisfactory
24% 68 Satisfactory
4% 12 Somewhat Satisfactory
1% 4 Somewhat Unsatisfactory
2% 5 Unsatisfactory
100% 285 Total
If you received service from our Healthy Hens Program, please indicate your level of satisfaction with the Healthy Hens Program
181 responded
51% 92 Very Satisfactory
35% 64 Satisfactory
10% 18 Somewhat Satisfactory
2% 3 Somewhat Unsatisfactory
2% 4 Unsatisfactory
100% 181 Total
If you received service from our Clinical Nutritionist, please indicate your level of satisfaction our Clinical Nutritionist
157 responded
46% 73 Very Satisfactory
39% 61 Satisfactory
11% 17 Somewhat Satisfactory
3% 4 Somewhat Unsatisfactory
1% 2 Unsatisfactory
100% 157 Total
If you received an x-ray at Student Health, please indicate your level of satisfaction with the xray service
167 responded
52% 87 Very Satisfactory
35% 58 Satisfactory
10% 17 Somewhat Satisfactory
2% 3 Somewhat Unsatisfactory
1% 2 Unsatisfactory
100% 167 Total
If you received service in our Sports Medicine Center, please indicate your level of satisfaction with the Sports Medicine Center
141 responded
49% 69 Very Satisfactory
37% 52 Satisfactory
11% 15 Somewhat Satisfactory
1% 2 Somewhat Unsatisfactory
2% 3 Unsatisfactory
100% 141 Total
Indicate your level of satisfaction with instructions you received about how to take care of yourself and if/when you should return to Student Health.
453 responded
55% 249 Very Satisfactory
40% 181 Satisfactory
0% 0 Somewhat Satisfactory
3% 14 Somewhat Unsatisfactory
2% 9 Unsatisfactory
100% 453 Total
Indicate your level of satisfaction with the attention your caregiver showed to what you had to say about your illness and treatment plan.
514 responded
56% 287 Very Satisfactory
32% 163 Satisfactory
7% 38 Somewhat Satisfactory
3% 15 Somewhat Unsatisfactory
2% 11 Unsatisfactory
100% 514 Total
Was your confidentiality maintained
567 responded
99% 561 Yes
1% 6 No
100% 567 Total