Uploading files to Resources using WebDAV with Windows XP or Vista

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Introduction

WebDAV stands for "Web-based Distributed Authoring and Versioning". It is a set of extensions to the HTTP protocol that lets users collaboratively edit and manage files on a remote web server.

Before you set up WebDAV, at least one object (i.e., file or folder) must be in the destination Resources tool. For help, see Resources.

Saving files directly to WebDAV (i.e., from within an application, such as Word, Excel, or Internet Explorer) does not work reliably. For best results, save the file to your computer first, and then upload it to your site.

Note: Filenames that include certain characters cannot be accepted. For a list of unsupported characters, see Unsupported characters.

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Using Windows Vista

Note: Connecting to your site's Resources using WebDAV on a computer running Windows Vista does not work reliably. Developers are currently investigating this issue. However, Microsoft has a software update available that may help correct connection problems for some users. For information about the update and how to download it, see article 907306 in Microsoft's knowledge base at http://support.microsoft.com/kb/907306/en-us.

To add a shortcut to your Windows Vista computer that allows you to upload and access files in Resources using WebDAV:

  1. From the Desktop, click Computer.

  2. Click Map Network Drive.

  3. On the Map Network Drive screen, click Connect to a Web site that you can use to store your documents and pictures, and then click Next.

  4. Click Choose a custom network location, and then click Next.

  5. In the "Internet or network address" field, type the URL for the destination Resources tool, and then click Next.

    Note: For instructions on finding your siteID, see Determining your site's siteID.

You should now be able to drag and drop files and folders between your computer and the sites to which you just connected. To open a folder, right-click it and choose Explore or Open. To delete an item, right-click it and select Delete.

If you have difficulty dragging and dropping, right-click the file or folder you want to copy, and choose Copy. Then right-click the folder you want to put it in, and choose Paste.

You may need to refresh your browser for the file to appear in your directory in Resources.

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Using Windows XP

In Windows XP, you can use the Add Network Place Wizard or Internet Explorer to upload and access your files via WebDAV, if you have the required permissions.

Using the Add Network Place Wizard

To use the Add Network Place Wizard to add a shortcut to your computer that allows you to upload and access files in Resources using WebDAV:

  1. On the Desktop, double-click My Network Places. (You can also double-click My Computer and click My Network Places on the left.)

  2. In the "Network Tasks" pane on the left, click Add a network place.

  3. On the welcome screen, click Next.

  4. Select Choose another network location, and then click Next.

  5. In the "Internet or network address:" field, enter a URL that points to the destination Resources tool.

    Note: For instructions on finding your siteID, see Determining your site's siteID.

You may now drag and drop files and folders between your computer and the sites to which you just connected. However, you cannot delete items from a site by dragging them to the Recycle Bin on your desktop. To delete an item, right-click it and select Delete.

Using Internet Explorer

Using Internet Explorer, you can upload and access your files via WebDAV. To do so:

  1. In Internet Explorer, from the File menu, select Open... .

  2. In the window that appears, click the checkbox next to Open as Web folder. In the "Open:" field, enter the URL that points to the destination Resources tool, and click OK.

    Note: For instructions on finding your siteID, see Determining your site's siteID.

The contents of the destination folder will appear in a window where you can open individual files, browse to other folders on your computer, and transfer files between folders.

When you're finished, exit Internet Explorer to close your connection.

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