University of Delaware

Connecting Your Own Computer to the Electronic Campus

The correct URL for connecting to the electronic campus is
 
http://www.udel.edu/topics/ethernet/
 
Your web browser should take you there automatically. If not, click on the URL above.

Connection Requirements | Installation Help
Activating the Connection | Help and Further Information


Connect your computer directly to the award-winning University of Delaware network from your Residence Hall room for the fastest and most direct access to campus information, your electronic mail account, and information stored around the world on the Internet!

Use your computer to connect to a universe of information! For example, you can


What do I need to connect my computer?

You need an Ethernet board and a licensed copy of network software. You also need to request that the network connection be activated.

If you purchase unsupported boards or software, your system may not work properly in our network environment.

Windows 95 systems:
The University supports
Windows 3.1, Windows for Workgroups 3.11, or DOS systems:

The University supports
Apple Macintosh systems:
The University supports

For pre-purchase advice about hardware and software issues, contact the Technology Solutions Center (831-8895 or tsc-info@udel.edu).

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Can I get help with the installation?

Assistance is available for all students using supported hardware and software. The exact support available depends on when and where you purchased your computer and Ethernet board.

If you would like to have your ethernet card and network software installed, call User Services at (302) 831-8442 to make an appointment. Installations will begin on August 12.

During Residence Hall check-in

If you order your computer, board, and software from the Computer Department of the University Bookstore during June and July, all parts will be installed for you when you pick up your computer during Residence Hall check-in. If you order a system or purchase an Ethernet board from the Computer Department of the University Bookstore after July 31, or have purchased supported hardware from another vendor, University staff will be available to install and test the board and software during Residence Hall check-in. Bring your board, computer, documentation, and proof-of-purchase with you.

Staff will also be at the Bob Carpenter Center on freshman move-in day, September 1, 9:00 a.m. through 4:30 p.m.

During the school year

When the University is in session, University staff will be available to assist you with installation of supported Ethernet boards and software. If you need assistance, contact the Information Technologies Help Desk (831-6000 or consult@udel.edu). If the Help Desk staff cannot answer your question in e-mail or on the telephone, they will refer you to one of four campus locations to which you can bring your computer and Ethernet board for assistance.

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How do I activate my network connection?

Submit a form via the World Wide Web, to request the connection. You will be notified by e-mail when your connection is activated.

You can also use the same web page to check on the status of your connection request, activate your IP number, pass ECCE, and set your password on Copland and Strauss.

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If I have any problems, after installation, how do I get help?

Contact the Information Technologies Help Desk (831-6000 or consult@udel.edu) to arrange for assistance.


For further information:

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* University of Delaware Home Page.

© University of Delaware, July 1996.
Last Updated: September 3, 1996
URL of this document: http://www.udel.edu/richard/subject/connect.html