Use of Keys and Access Cards/Fobs
Upon check-in, residents receive an access card/fob for their building and other designated areas and a key to their room/mailbox. Duplication of any University keys, including room keys, is prohibited by the code of conduct.
For security reasons, it is recommended that residents not carry their University ID together with their access card/fob and room key in the event of loss.
Lost Cards/Fobs:
Residents who lose or misplace their access card/Fob must obtain a new card/Fob from the Residence Life staff. Their original card/Fob will be deactivated immediately. The new card will become the resident's permanent card/Fob and the charge will be $18.00(2011-2012 rate).
Lost Keys:
Residents who lose or misplace their key may sign out a spare key from the Residence Life staff, which must be returned within 48 hours. The charge for a core change during regular business hours is $80.00 (2011-2012 rate). For personal safety, when keys and identification are lost together, an emergency core change must be initiated. Please contact your Residence Life staff or University Police to initiate this core change. The charge for an emergency core change done after 4:30 pm Monday - Friday and on Weekends is $115.00 (2011-2012 rate).
Check-Out:
Residents must return access cards/fobs and room keys to the Residence Life staff at the end of fall, winter and spring semesters or if they move out of their residence hall room during the semester. For security reasons, if cards or keys are not returned within the required time frame, access cards/fobs are considered lost and are deactivated, locks on doors are changed, and residents are billed accordingly.
Repetitive use of spare keys or cards is an unsafe practice. Any student who checks out more than four spares a semester may face judicial action.
Damaged Cards:
Residents who damage or deface their access card/fob will be billed $18.00 (2011-2012 rate).
To review the Residence Hall Regulation regarding use and misuse of keys and access cards/fobs, please click here.
To review the official Facilities policy on keys and access cards/fobs, please see http://www.facilities.udel.edu/keyandaccesscards.aspx.
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