Aimée M. Giannetta

Aimée M. Giannetta

Customer Service Representative

(302) 831-4663


My Responsibilities

  • Serve as a first point of contact for parents, students and members of the University community (phone/email/in-person) to effectively answer questions, address concerns or route them to personnel who can assist.
  • Supervise student desk and reception area employees.
  • Review all emails sent to reslife-housing@udel.edu and respond to a wide variety of inquiries.

Where I Can Help

I assist students and parents in obtaining accurate information from appropriate staff members within and outside of the department

Arrival to UD

2014

Educational Background

Bachelor of Science in Agriculture, University of Delaware

Previous Positions Held

  • Member Service Representative, Louviers Federal Credit Union
  • Sales/Customer Service Representative, Pfizer Animal Health
  • Account Representative, Kellogg Sales Company
  • Resident Assistant, University of Delaware

My Favorite Quote

"Life is like riding a bicycle. To keep your balance, you must keep moving." - Albert Einstein

Life Outside UD

I enjoy spending time with my husband and raising our three children.