- Keep your messages short and to the point
- Don't send messages to people who don't need to receive them
- Never send an e-mail message that you wouldn't want broadcast on the evening news
- Be thoughtful about clipping and pasting others' messages in those you send
- If you receive a message sent to a list of people, do not respond needlessly to the entire list
- Use a professional tone in your messages
- Use the grammar and spell checks before sending your messages
- Capitalize words only to highlight an important point, or use
asterisks to surround a word you want to emphasize
- Be careful when using sarcasm and humor. Your "joke" could be misunderstood.
Return to Employees'
Use of E-Communication
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Last modified: February 2, 1999