University of Delaware

Resources for Students


TAKING CARE OF UD BUSINESS

The Student Services Building on the Newark campus provides students with "one-stop shopping." At this facility, students can quickly and easily complete a wide range of administrative tasks, including registering for courses, changing course selections, obtaining I.D. cards, parking permits and unofficial transcripts and printing copies of their course schedules.



THE RICH RESOURCES OF THE UNIVERSITY LIBRARY

The University of Delaware Library includes the Hugh M. Morris Library, where the main collections are housed, three branch libraries on the Newark campus -- the Agriculture Library, the Chemistry Library and the Physics Library -- and a fourth branch, the Marine Studies Library on the Hugh R. Sharp Campus in Lewes, Delaware.

The collections parallel the University's academic interests and support all disciplines. Books, periodicals, microforms, government publications, electronic databases and software, maps, manuscripts, media, and Internet access provide a major academic resource. Library staff members provide a wide range of services, including assistance with electronic library resources, reference assistance, interlibrary loan, instructional programs, and assistance to users with disabilities.

Over 2,300,000 volumes of books and journals, and more than 2,900,000 items in microtext are included in the collections, which are broadly based and comprehensive, with emphasis on the social sciences, humanities, science and engineering. Special Collections include the Delaware Collection; the Unidel History of Chemistry Collection; the Unidel History of Horticulture & Landscape Architecture Collection; manuscripts, such as the papers of Emily Coleman, Tennessee Williams and William Butler Yeats; and archives, including those of American Poetry and the Bird and Bull Press. The Library is a depository for publications of the U.S. Government and for all patents issued by the U.S. Office of Patents and Trademarks.

The Library is a member of the Association of Research Libraries, the Center for Research Libraries, and PALINET, through which it is connected online to OCLC, the Online Computer Library Center.

The Morris Library provides seating for approximately 3,000, special purpose space for computer-based systems, direct access to various computer facilities for Library users, a periodical reading room, a Special Collections area including an exhibition gallery and a reading room with a controlled environmental system for rare materials, a microcomputing center, a media area and viewing room, and special equipment and areas to assist the the visually impaired.

The University of Delaware Library home page on the World Wide Web offers access to many of the Library's electronic resources, including DELCAT, the University's online catalog, which contains information on materials located in the Morris Library and all branch libraries. The DELCAT system may also be accessed via dedicated workstations in the Libraries, through the University computing network, and by computer modem from anywhere in the world.

The Library provides online electronic access to more than 70 Library Networked Databases, which include the Encyclopedia Britannica, journal article references and abstracts, full-text electronic articles, and government information. Library Networked Databases contain hundreds of thousands of references and summaries of the contents of journals.Library Networked Databases also incluide more than a dozen large full-text databases, including Expanded Academic ASAP, Business Index ASAP, LEXIS-NEXIS UNIVerse, Health Reference Center, and JSTOR, which contain online entire articles from thousands of journals. Most Library Networked Databases are accessible from residence halls, offices and buildings throughout the University, and to University users from off-campus using a computer modem and a UD computing account.  The Library website serves as a gateway research tool and provides access to electronic resources on the Web, including those licensed for use by UD faculty, staff, and students.

For further information, call (302) 831-2965. For Library hours, consult the website or call (302) 831-BOOK (2665).



OUR CAMPUS COMPUTER NETWORK HELPS YOU LIVE AND LEARN

The information technology resources available at the University of Delaware are unparalleled. The University's commitment to providing a superior technology environment enables students and faculty to pursue academic studies and to conduct the business of campus life with ease and efficiency.

Students use a wide range of technology in their academic work. In all disciplines students may use electronic mail, word processing, and tools to search the Internet for information. Many academic departments have dedicated computer labs to teach students discipline-related applications. These include the humanities, social sciences, physical sciences, business, engineering, agricultural sciences, marine studies, education, human resources, nursing, and physical education.

All University classrooms are connected to the campus network, enabling faculty to use a wide variety of multi-media services and devices in their teaching. Instructional video is broadcast by the University television network and many classes include special viewings as part of course requirements.

Several general access computing sites are available for students to use (see UD Computing Sites Home Page ), but students who own their own computers can connect directly to the campus network from their residence hall rooms or dial-in to the network by modem from all regions in Delaware.



Answers to Your Questions about Computers on Campus

Where can I get information about computer hardware and software?

The Technology Solutions Center (TSC) can help you decide which computer products are best suited to your needs. You can study literature from vendors and try out the systems on display. The TSC (located in room 002B Smith Hall) is open Monday through Friday from 8:00 a.m. to 5:00 p.m. You can call the TSC at (302) 831-8895, send e-mail to tsc-info@udel.edu, or browse its web site at http://www.tsc.udel.edu/

What computer should I bring to campus?

The University offers full support for both Windows 95 and Apple Macintosh 7.x systems. If you plan to bring a computer to campus, you should bring one that meets the following minimum configuration:

If your computer does not meet these specifications, we may not be able to help you with complex problems as quickly as we would if you have a fully supported system.

Note: Because computing technology is a rapidly changing environment, for the most up-to-date information regarding system minimum requirements, please refer to the TSC's web site at http://www.tsc.udel.edu/

If you are buying a new system, buy for the long term. A new 100-133Mhz system will not last your entire college career. Each year, the technology enables you to do more sophisticated research, graphics, word processing, and other tasks. However, the new tasks you will need to use in two or three years may require more computing power than today's low-end computers. If you are buying a new computer, here are three key factors to consider:
 

How do I  connect my computer to the campus network?...It depends!

On campus.  The fastest method is to use a direct Ethernet connection. This method is available only to students who live on campus. If you have the proper Ethernet adapter installed in your computer, a cable leading from the board plugs right into the wall of your residence hall room.

Off campus.  You can connect using a telephone modem. Using "Point to Point Protocol" (PPP) software, you can dial in and access the network over your existing telephone line. PPP gives off-campus students full access to the Unversity's network and the Internet.

How can I get the network software that I need?

The software you need to connect to the campus network, whether you live on or off campus, is available to members of the University community for a nominal fee and is sold at the University Bookstore. The instructions for set up are included in the packets sold at the Bookstore.

Note: If you own a Windows 95 computer, you don't need to purchase any network software. However, you must configure the network software already on your computer to work with the campus network.

For further information about information technologies, call the IT Help Center at 831-6000.



MAXIMIZE YOUR ACADEMIC PERFORMANCE

The Academic Services Center (ASC) offers activities that provide undergraduates with extensive academic assistance, through individual tutoring, group study sessions, mentoring, academic success and study skills workshops, personal and social advising, and referral assistance, throughout the year. These programs and activities are designed to help students maximize their academic performance while pursuing degree programs.

Tutorial Services: Individual and group tutoring are available in a wide range of subject areas. All tutor faculty recommendations are screened by the Academic Services Center. In addition to the services mentioned above, the ASC publishes a directory of tutors for students who wish to select and pay for their own tutors. This Tutorfind directory is available in the Academic Services Center and is updated regularly.

Learning Disabilities Services: Students who have a documented learning disability are asked to make an appointment by calling 831-1639. At that time, staff will review testing and arrange reasonable accommodations. After the initial session, each student is required to make a second appointment to be oriented in regards to the policies and procedures for receiving testing accommodations. Services for students with learning disabilities, Attention Deficit Hyperactive Disorder (ADHD or ADD), and traumatic head injury (acquired learning disability) include the following: educational consultation, mentoring, academic coaching, student advocacy, referral to other university service providers, study skills assistance, group and individual tutoring, test accommodations, and remedial help in reading, writing and spelling for dyslexic students.

The Summer Enrichment Program, an academically intensive five-week residential program, is offered to a limited number of incoming freshmen who have been accepted to the University and who would benefit from these academic support activities prior to their first semester. This program enables selected freshmen to become acclimated to the campus, giving them an opportunity to take course work in mathematics, English, and study skills and to participate in a variety of academic support and enrichment activities. Incoming freshmen accepted to the University of Delaware through the Parallel Program also may attend this session through the Summer Qualifier Program to earn a place on the Newark campus. Students demonstrate their readiness to begin their freshman year on the main campus by successfully completing the Summer Enrichment Program.

The John Henry Taylor Scholars Program is designed specifically for African American and Hispanic students pursuing degrees in the fields of mathematics and science. John Henry Taylor Scholars are given the opportunity to participate in individual and group tutorials, mentoring, study skills, and enrichment activities. The program is designed to assist academically-able students, and provides opportunities for leadership. John Henry Taylor Scholars are invited to begin their studies in the Summer Enrichment Program.

The Student Support Services Program is a comprehensive support service available to a limited number of students who are low-income, disabled, and/or the first generation in their families to attend college.  The services provided include academic and personal counseling, tutoring, cultural events, education workshops, and general support and advocacy.  The objective of the program is to assist participants in adjusting to, and graduating from, the University of Delaware.  All services are free to students who qualify.  The Student Support Services Program is funded by the U.S. Department of Education.

For more information, please contact the Academic Services Center, George Evans House, 5 West Main Street, Newark, DE 19716, (302) 831-2805.



NEED HELP WITH MATH?

The Preparatory Math Program provides instructional support for lower-level mathematics courses, including tutorial assistance in Math 012, Math 010, all 100-level math courses, Math 221 and Math 241. Staffed by graduate and undergraduate students and instructional professionals, resources at the Program include sample exams, answer texts and a variety of math textbooks focusing on algebra and precalculus. Twenty computer stations are available, featuring various mathematics programs such as function plotters. The Center's classroom is located in 006 Pearson Hall. For further information, call (302) 831-2140.



IMPROVE YOUR WRITING SKILLS

The University Writing Center offers individualized instruction in writing to University students. Students at any level and from any discipline may attend the Center, at no charge. Students have the option of participating in writing sessions on a one-time basis, or they may set up a regular course with an instructor.  Writing Center instructors work both with weak writers who need an intensive program to succeed in University course work and with writers hoping to improve a particular aspect of their writing. Instructors work with students on a one-to-one basis and discuss any problems in the student's writing:  they can help writers decideon a topic, organize information, revise a draft, document sources, or self-edit for grammar, logic, spelling, word use, and punctuation.  The emphasis of writing conferences is on teaching students to revise and edit their own work.  In addition, the Center offers advice on prewriting strategies, essay exams, documentation styles, and thesis or dissertation writing.

The Writing Center offers workshops upon request on such topics as writing research papers, writing in the different disciplines, preparing for essay exams, MLA and/or APA documentation, and using correct grammar and punctuation.  International students may attend the Center for help with communication skills.

Staff at the Writing Center include experienced full- and part-time faculty and teaching assistants from the Department of English. The Center, located in 164 Graham Hall, is open from 9:00 a.m. to 12 noon and 1:00 p.m. to 5:00 p.m. Monday through Friday, and from 6:00 p.m. to 9:00 p.m. on limited evenings.  Although appointments are not always required, students are encouraged to reserve a time by calling the Center at (302) 831-1168.



SUPPORTING THE SUCCESS OF ALL STUDENTS

Support programs have been established within several of the colleges to assist students majoring in disciplines in which African Americans, Hispanic Americans, and Native Americans are typically underrepresented.

A.S.P.I.R.E. (Academic Support Programs Inspiring Renaissance Educators), housed within the College of Human Resources, Education and Public Policy, encourages minority students to pursue a career in teaching elementary or special education. The program provides students with academic support through biweekly meetings with their academic adviser. In addition, tutors, study skills classes and study groups are available to ensure students' success. During scheduled meetings with other minority students in the College, students can discuss areas of professional development and mutual interest in a collegial atmosphere. For more information, call (302) 831-2326 or 831-2317.

Fortune 2000 is a comprehensive support program for minority students in the College of Business & Economics. Major components of the program include the Fortune 2000 Pre-College Business Program, the Fortune 2000 Summer Academic Bridge Program and the Fortune 2000 Comprehensive College Support Program. Services include special academic advisement, tutoring and academic monitoring, scholarship information, interaction with faculty and industrial representatives, summer employment and cooperative education opportunities, student organizational participation, business career counseling and mentoring, leadership training, assistance with career/graduate school selection and recognition ceremonies. For further information, call (302) 831-4369.

NUCLEUS (Network of Undergraduate Collaborative Learning Experience for Underrepresented Scholars) is an interdepartmental program in the College of Arts and Science. Funded by the Howard Hughes Medical Institute's Undergraduate Biological Sciences Education Program, its goal is to recruit, retain and graduate academically talented minority students majoring in chemistry, biochemistry and biological sciences (including physical therapy, medical technology and pre-medicine concentrations). NUCLEUS assists minority students in attaining their bachelor's degrees and in entering graduate and health professional programs. Concentrating on mentoring and student advisement throughout the undergraduate career, this program provides comprehensive academic enhancement services. Incoming students can participate in a summer residential institute the summer prior to the freshman year. Academic monitoring, community outreach and undergraduate research opportunities create an environment that encourages positive integration and academic achievement. For further information, call (302) 831-2908.

RISE (Resources to Insure Successful Engineers), housed within the College of Engineering, recruits and assists academically prepared African-American, Hispanic-American and Native-American students in attaining an engineering degree. A key component of the RISE Program is the Summer Academy, which takes place before the freshman year, providing a transitional period for incoming freshmen through a strictly regimented schedule, mandatory study halls and tutoring. Throughout their college experience, RISE students receive tutorial assistance as needed, as well as guidance in time management, academic monitoring, career and professional development workshops, interaction with faculty, student organizational participation and academic achievement recognition. RISE also sponsors the Undergraduate Research Initiative program, which provides a research experience for qualified RISE sophomores. For further information, call (302) 831-6315.



IS ENGLISH YOUR SECOND LANGUAGE?

The English Language Institute is a University support service for foreign students who need to improve their language skills for graduate or undergraduate study. The Institute offers six levels of intensive language instruction, which address listening, speaking, reading and writing skills. For graduate and undergraduate students, the Institute offers two courses in English for academic purposes. One focuses on developing the oral/aural skills necessary for such academic activities as note taking, oral presentations, and seminar discussions, and the other emphasizes composition skills necessary for research and college writing and reading skills for improving speed and comprehension. Students in the Institute receive tutoring as well as listening and reading instruction, and they have access to computer-assisted learning and other special lessons. Additional programs offered by the Institute include a testing preparation course to develop skills strategies for taking the language proficiency sections of such tests as the TOEFL; and a business English course, which focuses on English usage in international business. Private tutoring in language skills also is available. The Institute is located at 189 West Main Street, Newark, DE. For further information, call (302) 831-2674.



WELCOMING MEMBERS OF OUR INTERNATIONAL COMMUNITY

Foreign Student and Scholar Services offers a support system for students-both undergraduate and graduate, as well as for students in the English Language Institute, and visiting scholars and their immediate families.

Services include immigration regulations, academic and personal counseling, tax laws and cultural adaptation. Information on travel abroad, employment abroad, travel advisories, International Student Identity Cards and Youth Hostel memberships also are available. Foreign Student and Scholar Services is located at 4 Kent Way. For more information, call (302) 831-2115.



KEEPING OUR STUDENTS HEALTHY

The Student Health Service (SHS), located in Laurel Hall on the south end of the main campus mall, provides out-patient and in-patient medical services for all undergraduate and graduate students. The SHS is staffed by well-trained, fully licensed professionals. The physician staff are board certified or board eligible in the following specialties: family practice, pediatrics, gynecology and adolescent medicine.

SHS physicians and nurses are available to see patients from 8:00 a.m. to 4:30 p.m., Monday through Friday. On-call physician coverage is maintained for telephone consultation on nights and weekends when the SHS is open. Students may see nurses, nurse practitioners, or physicians by appointment. Students without appointments are screened by a triage nurse; seriously ill patients are seen immediately and others are treated or scheduled for further care based on the urgency of the illness or injury.

Services include X-ray and laboratory testing, surgical treatment for minor lacerations, EKG testing, non-operative orthopedic services, emergency ambulance/medical transport services and consultation and referral for complex medical cases. Out-patient services also include an immunization clinic for allergy injections and other inoculations, a gynecologic service, and a sports medicine clinic in the Bob Carpenter Sports/Convocation Center. There is also a limited dispensary of reasonably priced pharmaceutical medications available for purchase for common prescriptions written at the SHS. Many prescription card plans as well as most major credit cards, checks, and cash are accepted for these medications. The SHS also provides equipment (sharps containers for lancets, needles, etc.) and information on the availability of other services on campus for the handling of infectious medical wastes (e.g., material contaminated with blood or other potentially infectious materials). Through its Self-Care Cold Clinic and Self-Care Wound Clinic, the SHS supports students with educational materials and some complementary over-the-counter medications, providing self-directed care for minor health problems.

The SHS also assists a sexual offense support (SOS) group to help survivors of sexual offense, and to provide educational programs that focus on acquaintance/date rape awareness and prevention.

All full-time students are eligible for these services and are charged the semester and winter session health fee. This fee covers all costs except X-rays, prescription drugs, orthopedic appliances, some special injections, P.P.D. tests, off-campus medical referrals and laboratory testing sent to private labs. The student health fee also supports the mental health services offered through the Center for Counseling and Student Development. Part-time matriculated students can receive health services by paying the health fee for full coverage, or by purchasing a particular service. The University sponsors an optional accident and sickness insurance program for all admitted full- and part-time students. All services listed are provided as of January, 1998 and are subject to change. For more information, call (302) 831-2226.



COUNSELING CARE TO MEET YOUR NEEDS

Services at the Center for Counseling and Student Development include individual counseling, group counseling, growth groups, career development programs, a career library, paraprofessional training, special interest workshops and consultations with University groups and individuals. These services are available to all matriculated students who pay the Student Health fee. The Center is staffed by psychologists, psychiatrists, and counselors who are trained to assist college students achieve their full academic potential, make realistic career and education plans and work toward resolution of personal concerns. At the Center, students may freely discuss, in a confidential and professional setting, any concerns they may be experiencing. The Center also serves as a referral agency by helping students who need specialized assistance to locate appropriate campus and off-campus resources. To make an appointment with a counselor, visit or call one of the campus centers: Room 261, Perkins Student Center (831-2141) or 237 Laurel Hall (831-6422).



ENSURING ACCESSIBILITY FOR STUDENTS WITH DISABILITIES

The Office of the Americans with Disabilities Act Coordinator provides services for students with permanent disabilities, except learning disabilities and attention deficit disorders (ADD/ADHD). (For help with learning disabilities and ADD/ADHD, please read the Maximize Your Academic Performance section in this chapter.) ADA services include priority scheduling, short-term loan of cassette tape recorders, keys to campus lifts, assistive listening devices, and, where appropriate, readers, note takers, interpreters, and examination assistants. The office also provides assistance in finding accessible housing in residence hall and apartment settings, and in arranging transportation on campus. For more information, call the Office of the ADA Coordinator at (302) 831-2835 (voice) or (302) 831-4563 (TDD), (302) 831-3261 (FAX), or e-mail to ada@mvs.udel.edu.



PREPARE FOR SUCCESS WITH CAREER SERVICES

The Career Services Center offers experiential, career planning, and job placement programs. These programs provide matriculated students with a variety of opportunities to learn about and prepare for eventual careers. Experiential and career planning programs are available to students at all academic levels, while job search services are directed to students in the final year of their degree program. Assistance is also available to alumni.

Experiential Programs include the Field Experience Program (credit and non-credit), internships, cooperative education, volunteer opportunities, part-time and summer jobs, and alternative educational sites. Students in the Field Experience Program work part time as volunteers in one of over 180 different organizations and agencies, primarily in the New Castle County area. Resources are available that list regional, national, and international internships, as well. Students may participate in these programs while making normal progress toward a degree or during a leave of absence from the University. Positions relate to a wide variety of academic disciplines.

Career planning programs are available to assist students in preparing for employment. A special workshop series covers such topics as resume writing, interview preparation, and job search strategies. These and other programs are offered to students and alumni throughout the year. Special meetings are scheduled with students by academic majors to deal with topics that may concern them. The Career News is circulated regularly throughout the year to share information about these special programs and other topics of career interest with students, faculty and administrators. Students also may discuss career-related concerns in individual interviews with professional staff members.

The Career Resource Center, a comprehensive library of career-related information, contains materials for students to use on site. Resources include books; employer directories; occupational literature by major; experiential program information; full-time vacancies and part-time and summer job openings. Over 200 videotapes enable students to "experience" simulated interviews, learn company background information, and view career programs. Computer terminals in the Career Resource Center provide access to JobHunt, JobTrak, federal information, and the World Wide Web. The center's home page introduces students to job listings, employer information and graduate and professional schools worldwide. In addition, part-time and summer job listings, internship information, and program listings can all be accessed from this page.

Employer Services, including a Campus Interview Program, Credential Service, Jobs Telephone Hotline, Employer Resource Library, Resume Referral Service, and Video Conferencing, are available to students during the final year of their academic program. The Campus Interview Program includes nearly 300 business, industry, government and service organizations who visit the campus annually. An additional 600 employers request students' resumes through the Resume Referral Service. The Credential Service provides a centralized repository for resumes and reference materials for students and alumni. The "Interview" video conferencing system allows students and employers to interact when it is not possible to arrange a face-to-face interview. In addition, over 1000 new full-time job openings from local, regional and national organizations reach the Career Services Center weekly.

The Career Service Center is located in Raub Hall. For further information on the Experiential Program or Credential Service, call (302) 831-1232. For general information, call (302) 831-8479, and for information on the Campus Interview Program, call (302) 831-2391.



ACCESS CENTERS:  YOUR GATEWAY TO CONTINUING EDUCATION

The Adult Centers for Continuing Education Student Services (ACCESS) provide career counseling and interest assessment, educational planning and academic advisement, and administrative assistance to current and potential continuing education students. Offices are located in Newark at Clayton Hall; in Wilmington at the Wilmington Campus Student Services Center; in Dover at the Terry Campus of Delaware Technical & Community College (Room 214, Main Building); and in Georgetown at the William A. Carter Partnership Center on the Owens Campus of Delaware Technical & Community College. Daytime and weekday evening appointments may be arranged by calling (302) 831-2741 in Wilmington/Newark or (302) 855-1630 in Georgetown. Administrative help is available for those planning to register for credit and noncredit courses.



ENSURING THAT ALL STUDENTS FEEL WELCOME

Promoting an improved environment for all students, faculty and staff is a primary goal of the Office of Affirmative Action and Multicultural Programs, which supports the functions of the Affirmative Action Office, the Campus Diversity Unit, and the task force and caucuses of the Commission to Promote Racial and Cultural Diversity.

Matters related to discrimination based upon race, ethnicity, gender, class, sexual orientation, disability, religion and acts of intolerance are addressed by this office. The office plans educational workshops for the campus community, drawing upon the talent and experience of faculty and staff. The office is located at 124 and 305-307 Hullihen Hall. For further information, call (302) 831-8735.



UNDERSTANDING WOMEN'S ISSUES

The Office of Women's Affairs works with the University community to increase awareness and understanding of women's issues, including gender bias in the classroom, acquaintance/date rape and sexual assault, and women's health and career concerns. The office coordinates programs and supportive services that encourage women to develop their intellectual talents, achieve academic objectives, identify long-term goals, and participate equally and fully in society. Support and confidential advice for women with concerns, including sexual harassment and possible grievances, are available. Call (302) 831-8063 for more information


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