Contact

Jeff Chase
Senior Art Director
302-831-1040
jcchase@udel.edu

David Barczak
Senior Art Director
302-831-8169
db@udel.edu

Neil Thomas
Senior Associate Director
302-831-6408
nfttwo@udel.edu

Office of Communications & Marketing
The Academy Building
105 East Main Street
University of Delaware
Newark, DE 19716 • USA
Phone: (302) 831-2791
ud-ocm@udel.edu
www.udel.edu/ocm
Resources

Information architecture, usability, and design

Don't Make Me Think: A Common Sense Approach to Web Usability
Steve Krug
New Riders Publishing (2000)

The Elements of User Experience: User-Centered Design for the Web
Jesse James Garrett
New Riders Publishing (2002)

Information Architecture for the World Wide Web, Second Edition
Louis Rosenfeld and Peter Morville
O'Reilly (2002)

www.efuse.com/Design/navigation.html
"The Basics of Navigation." You'll find a good look at various navigation issues and how to deal with them.

www.useit.com
"Usable Information Technology." The official site of Jakob Nielsen, the authority on web usability

www.webstyleguide.com
A web style guide authored by the Yale Center for Advanced Instructional Media. Includes helpful sections on typography and editorial style.

Writing for the web

www.useit.com/papers/webwriting/
"Writing for the web." A general presentation of materials from a variety of sources on the general topic of how to write for the web. Much of this is based on studies by respected web authority Jakob Nielsen.

www.useit.com/papers/webwriting/writing.html
"Concise, Scannable, and Objective." A long article by John Morkes and Jakob Nielsen presenting the results of a web readership study. The article has become a classic, and many sites that examine web writing provide links to it.

www.ahref.com/guides/industry/199808/0810jef.html
"Guide to Writing for the Web." This five-step program covers the basics of good web writing.

Design, Standards and Best Practices

University of Delaware • Newark, DE 19716 • USA • Phone: (302) 831-2791 • © 2009
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