Information architecture, usability, and design

Don't Make Me Think: A Common Sense Approach to Web Usability
Steve Krug
New Riders Publishing (2000)

The Elements of User Experience: User-Centered Design for the Web
Jesse James Garrett
New Riders Publishing (2002)

Information Architecture for the World Wide Web, Second Edition
Louis Rosenfeld and Peter Morville
O'Reilly (2002)

usableweb.com/
More than 1,200 links covering just about anything anybody would want to know about usability. The links are categorized by topic to make them manageable.

www.efuse.com/Design/navigation.html
"The Basics of Navigation." You'll find a good look at various navigation issues and how to deal with them.

www.useit.com
"Usable Information Technology." The official site of Jakob Nielsen, the authority on web usability

www.webstyleguide.com
A web style guide authored by the Yale Center for Advanced Instructional Media. Includes helpful sections on typography and editorial style.

Writing for the web

www.useit.com/papers/webwriting/
"Writing for the web." A general presentation of materials from a variety of sources on the general topic of how to write for the web. Much of this is based on studies by respected web authority Jakob Nielsen.

www.useit.com/papers/webwriting/writing.html
"Concise, Scannable, and Objective." A long article by John Morkes and Jakob Nielsen presenting the results of a web readership study. The article has become a classic, and many sites that examine web writing provide links to it.

www.ahref.com/guides/industry/199808/0810jef.html
"Guide to Writing for the Web." This five-step program covers the basics of good web writing.

www.umext.maine.edu/webauthor/lesson4.htm#writing
"Web Authoring that Works." A good study of writing effectively for the web. This is part of an online web development course at the University of Maine site.

Managing web projects

Web Redesign: Workflow That Works
Kelly Goto and Emily Cotler
New Riders Publishing (2001)