ADVANCED NONPROFIT MANAGEMENT CERTIFICATE COURSE

Performance Measurement and Outcomes Evaluation

This course provides the knowledge and skills necessary to assess your program’s current evaluation activities and create a strategy for expanding your own capacity and effectiveness. Now, as never before, nonprofit organizations operate in an environment of tight resources and even tighter accountability. Your ability to examine how well your program is performing is becoming more critical with each fiscal year. Your need to insure continued community, political and financial support is paramount to your success.

With this course you will:

• More fully understand and respond to the accountability pressures using assessment strategies that work
• Understand the terminology, definitions and models for performance evaluation and outcome evaluation as they relate to data planning and collection and incorporating outcomes into management systems.

So, if you find that your organization is:

• Experiencing tight resources,
• Facing stricter accountability guidelines, and
• Needing to insure community, political and financial support,

Methodology:

Classes will be lecture/discussion and highly interactive, providing a forum to apply what is learned to the real world.

Focus of Course:

The content will explore terminology, definitions and models for performance evaluation, data planning and collection and incorporating outcomes into management systems.

Trainers:

Leslie Cooksy, Ph.D., Director, Center for Community Research and Service, University of Delaware

Michael Camasso, Ph.D., Senior Scholar, Center for Urban Policy Research and Associate Professor, Graduate School of Social Work, Rutgers, The State University of New Jersey

Radha Jagannathan, Ph.D., Assistant Professor, Urban Studies, The Edward J. Bloustein School of Planning and Public Policy, Rutgers, The State University of New Jersey

Panelists:

The panel will consist of various local professionals implementing successful performance measurement and outcome evaluations.

Location:

Community Service Building, Room 105
100 West 10th Street, Wilmington, DE 19801

Pre-requisite:

Five years nonprofit management experience or graduate of the University of Delaware Nonprofit Management Certificate Course

Registration Information:

Please let us know about your interest in registering for the course by contacting Dr. Anne Camasso at (302) 573-4475 or camasso@udel.edu. A pre-registration consultation is advised.

Summary of Course Content:

Overview and history of program evaluation and outcome measures
Getting Ready – definitions and planning for outcome measures
Choosing outcomes, selecting indicators and setting targets
Planning for data/information collection
Gathering data/information
Revising measurements and collection
Incorporating outcomes into management systems
Hands-on computer application of data management

Course coordinated by Anne Camasso, Coordinator, Nonprofit Community Resource Center, Center for Community Research and Service, University of Delaware

Advanced Nonprofit Management Certificate courses are part of the Nonprofit Capacity Building Program, a partnership of the Center for Community Research and Service and the Delaware Association of Nonprofit Agencies.

To register, complete and return these two forms:
Click here for Registration Form (send to Division of Continuing Education)
Click here for Candidate Information Form (send to Anne Camasso)