Technical Resources Group (IT-TRG) and Web Resources Group (IT-WRG)
The Technical Resources Group (IT-TRG) and Web Resources Group (IT-WRG) groups are responsible for the specification, development, and implementation of institution-wide, Web-based information services that support the University's core business systems. The units provides Web design and development services to both administrative and academic clients while maintaining significant responsibility for, and impact upon, the development of new and improved campus business processes.
IT Communication Group (ITCG)
The IT Communication Group (ITCG) provides marketing services by collaborating with staff all across IT on writing, design, and editing of brochures, service brochures, program announcements, press releases, web pages, UDaily articles, and other communications that help IT, the campus, or the world know what IT does and how IT can help make others successful. This initiative includes promoting IT services and employment opportunities in IT. It also includes incorporating constituent feedback (user groups, surveys, and focus groups). Requests for these services may be sent to Richard Gordon, ITCG, at firstname.lastname@example.org or by calling (302) 831-1717.
The IT Communication Group provides technical writing and editing services by collaborating with staff in the IT Help Center and other IT units to develop documents and web pages that tell members of the University community how to use technology and suggest how IT services can help them accomplish their goals. Requests for these services may be sent to Richard Gordon, ITCG, at email@example.com or by calling (302) 831-1717.