What can IT do to help you?


Access to UD's Network and the Internet

How can I get on UD's wireless network?

  • The easiest way to register a computer or other Internet-capable device for wireless access is to use the UDel Help network to configure your device's network adapter.
  • Read more information about using UD's wireless networks.

How can I get on UD's wired network?

  • You can connect your computer to UD's network with an Ethernet cable.
  • To register your computer's Ethernet adapter for use on UD's network, go to the UD Network Page.

Antivirus Protection

How can I get antivirus software?


Collaboration

What can I use to collaborate on projects with other students?

  • Your Google Apps at UD account lets you share using Google Sites or Google Docs.
  • Sakai@UD, our campus learning management system, has resources you can use, too.

Computers

What if I need assistance with computer repair and troubleshooting?

  • IT provides diagnostic services, virus/malware cleaning, and troubleshooting assistance some of which is free to students. Complete our online Help Request form to make an appointment.

Where can I get advice about purchasing a computer?

  • Visit our Computing Purchases Web site for information on educational discounts and suggested configurations.
  • Stop by the lower level of Smith Hall to ask us which computer will fit your academic career.

Computing Sites

What if I don’t want to bring my laptop or device to campus?

  • Public computing sites are available for computing, printing, and collaborative work.

Networking

How can I get help with my computer or the UD network?


Printing


Training

Where can I find additional training to teach me about technology on campus?

We have training available online at the LearnIT@UD site:

  • Recorded classes
  • In-person classes
  • Online training materials from VTC.com