Security breach
(detected by unit)
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- Notify IT via email to Security Administration.
- Breach notification procedures must be followed if high-risk confidential or PII (e.g., Social Security, credit card numbers, etc.) are stored on, or accessible from the compromised system.
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Security breach
(detected by IT)
|
- IT disables the system's network connection and notifies the unit's IT professional or other administrative contact of the incident. Systems must be left on and unplugged from the network.
- The unit determines if high-risk confidential or PII is present.
- If high-risk confidential or PII is present, follow the breach notification procedures.
- If high-risk confidential or PII is NOT present, unit describes action taken to clean the system. IT re-enables the system's network connection.
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Computer theft |
- Report theft to Public Safety (302-831-2222).
- If confidential personally identifiable information (PII) was stored on the computer, notify IT via e-mail to Security Administration.
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Copyright infringements |
Send email to Security Administration. |
Electronic threats to
personal safety |
Call UD Police - Emergency calls, dial 911. Non-emergency calls, dial 831-2222. |
General security
incidents |
Call the IT Help Center (302-831-6000) OR
send email to abuse. Include intact firewall logs or other evidential matter in your email. |
Internet fraud |
Contact the Internet Crime Complaint Center (IC3),
or use the FTC Consumer Complaint form
to report a company or organization. |
SPAM |
Forward any SPAM received to the Federal Trade Commission, making sure you include the full email header,
which is required to investigate the complaint.
- Viewing email headers:
- FTC information: Spam
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