System access



Onboarding (faculty and staff)

The onboarding process is a multi-step process. The general sequence is as follows:

  1. Create a UD ID and PIN if you do not already have one by visiting the Human Resources Onboarding Web site. (You will already have a UD ID and PIN if you were ever employed at UD or were a UD student.)
  2. Activate your UDelNet ID.

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Identification vs. authentication

A significant difference exists between an identifier (ID) and an authenticator (password). An identifier is what a computer system uses to distinguish you from everyone else. Identifiers are intended to be public information. Your email address is an example of a very public identifier.

An authenticator is a means to prove to the computer system that you are you: It is used as the key to the lock that protects your digital assets and other information you have access to. Authenticators are intended to be kept private -- so that you are the only one that can prove your identity.

The University provides the majority of users with two primary methods to identify and authenticate to University systems:

  • UDelNet ID and password Your UDelNet ID is an alphabetic username that is also used as your UD email address (e.g., udelnetid@udel.edu).
  • UD ID and UD PIN

    Your UD ID is a 5- or 9-digit number and is your University assigned identifier. All employees, students, and alumni have a UD ID. (The UD ID may also be referred to as your Student ID or Employee ID.)

    Your UD PIN (UD Personal Identification Number) is a 4-10 alpha-numeric value, used along with the UD ID to provide authentication to UD systems. The PIN is really a password that at one time was limited to numbers only but has since been updated to allow letters as well. To ensure the security of personal information, your UD PIN must be kept strictly confidential.

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How do I determine my UD ID?

To determine your UD ID, log in to UD's network page using your UDelNet ID and password. The system will display your UD ID on a page that will look similar to the following (pertinent information boxed in red):

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How do I change my PIN?

Faculty and staff have two options for changing their PIN:

  1. Contact your HR Liaison to reset your PIN.
  2. Visit this online site to change your PIN.

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Requesting access

Based on your status, student, faculty, staff, etc., you are entitled to a level of default access. For example, everyone gets a UD email account. Your specific role at the University may require that you have additional levels of access. In order for you to receive that access, a request needs to be made and approved. How you make that request depends on what you want access to. Regardless of the mechanism, requests generally require the approval of your manager and that of the person considered the steward of the system. The steward is usually the manager, director, or chair of the department that is the primary user of the system.

Access request forms for some centrally managed IT systems are below. For non-centrally managed IT systems, consult with the departmental IT Professional or department manager.

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Network guest access

To gain full use of the UD network, you must register all devices. Individuals with a UDelNet ID or a UD ID can register their own devices. If you are a registered user, you can register a guest's device on a temporary basis, up to 10 total devices for a maximum of 60 days, by visiting the UDel network guest registration page and following the online instructions.

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Change to retirement status

When you retire, your access to systems will be terminated except for email privileges.

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Change to alumni status

Upon graduation from UD, your status changes to alumnus. Starting with the incoming class of 2014, graduates can retain their UD email address for life. Your UDelNet ID will be terminated, but your UD ID account will remain active. With your UD ID account, you will have access to UDSIS and your grade history.