Registering an Xbox 360 to use UD's wireless network

In order to use UD's network, all devices must be registered for use on UD's wireless network. Xbox 360 consoles do not have a Web browser. Therefore, you will need to send your Xbox 360 console's MAC address to the IT Support Center to use it on UD's wireless network.

First step: Find your Xbox 360 console's MAC address

  • Locate the MAC address of your Xbox 360 console (with "New Xbox Experience"):
    1. In the Xbox Dashboard, go to My Xbox and open System Settings.
    2. Select Network Settings, Configure Network.
    3. On the Additional Settings tab, select Advanced Settings, then select Alternate MAC Address.
    4. Towards the bottom of this screen you'll see a heading called Wired MAC Address.
    5. Write down this MAC address. It is a combination of 12 numerals and letters (0-9, a-f), often displayed with a -, : or . character between groups of characters.

  • Locate the MAC address of your Xbox 360 console (prior to "New Xbox Experience"):
    1. Go to the System area of the Xbox Dashboard and select Network Settings.
    2. Select Edit Settings.
    3. From Additional Settings, select Advanced Settings.
    4. At the bottom of this screen you'll see a heading called Wired MAC Address.
    5. Write down this MAC address. It is a combination of 12 numerals and letters (0-9, a-f), often displayed with a -, : or . character between groups of characters.

  • Note: An Xbox 360 console uses the same MAC address for wired or wireless access.

Second step: Send the MAC address to the IT Support Center

  1. Open a Help Request Form.

  2. Provide
    • your first and last name
    • room number and building
    • phone number
    • UDelNet ID (UD email address)
      • Note: Your request will not be processed if you do not provide your UDelNet ID (UD email address).
    • equipment type [Other (describe) then type Xbox 360]
    • the 12-character MAC address you recorded [in the form's Problem details section].

  3. Click Submit form.