Webmail: monitor your disk quota
You will have at least a 30MB quota for your email messages. Messages in your Inbox and saved messages count towards your quota.
How do I monitor my quota?
Webmail displays the amount of disk space you are currently using and your quota at the top of any email folder (including the Inbox):
What happens if I exceed my quota?
If you exceed your quota, any incoming messages are held in a queue and will not appear in your Inbox. To receive new mail in your Inbox, you must delete old messages to make space.
If your email usage is approaching your quota, delete messages in your Inbox and other folders to increase the space you have available.
The following steps will help you identify your largest messages and delete or save them elsewhere:
- Use the University of Delaware
Mail Folder Lister to identify
your largest files.
- Log in with your UDelNet ID and password.
- Select List Largest Messages and click OK.
- After you have identified your largest messages, remove any files you no longer need to store in your mail folders.
No request for a disk quota increase will be honored until you have completed this process. If you still need more disk space after you have deleted all unnecessary files, fill out an IT Help Center Help Request Form to request it.