These instructions will help you control your junk mail (SPAM) by using the Allowed Senders and Blocked Senders lists. Use the Allowed Senders list to ensure you receive email from certain senders. Use the Blocked Senders list to block email from certain senders.

How to use the Allowed Senders list

From the Junk Mail Control menu, click Allowed Senders to create a list of senders whose mail will never be considered SPAM or junk mail. Messages from senders on your Allowed Senders list are always sent to your Inbox.

Add an Allowed Sender

1. On the Webmail menu bar, click Options.
2. On the Options Access Control menu bar, click Junk Mail Control. You will see a window like the one below:
   
   
    
3. In the E-mail address or domain name text box, type the email address of the person you want to add your Allowed Senders list.
4. Click Add. You will see the email address in the Allowed Senders list box at the right of the window. Future messages from that sender will always appear in your Inbox and will never be marked as junk mail.

To remove an address from your Allowed Senders list, highlight the email address and click Remove. New messages from that sender will be subject to antispam scanning and junk mail filtering.

Add an Allowed Sender from within a message

If a message is misidentified as junk mail, follow these steps to create an Allowed Sender list entry from within the message, which will ensure you will receive future email from that sender.

1. In the Junk Mail folder, click the message that should not be junk mail. The top of your message window will look like the one below:
   
   
    
2. Click This is Not Spam. You will see a window that looks similar to the following:
   
   
    
3. Check both check boxes, and then click OK.

Add an Allowed Mailing List

1. On the Webmail menu bar, click Options.
2. On the Options Access Control menu bar, click Junk Mail Control. On the Junk Mail Control menu bar that begins with Allowed Senders, click Allowed Mailing Lists. You will see a window like the one below:
   
   
    
3. In the Mailing List Address text box, type the email address of the list you want to add.
4. Click Add. You will see the email address in the Allowed Mailing Lists box at the right of the window. Mail sent from a mailing list in Allowed Mailing Lists will never be treated as junk mail.

To remove an address from Allowed Mailing Lists, highlight the email address and click Remove. New messages from that sender will be subject to antispam scanning and junk mail filtering.

How to use the Blocked Senders list

From the Junk Mail Control page, click Blocked Senders to create a list of senders whose mail will always be considered SPAM or junk mail.

Create a Blocked Senders list

1. On the Webmail menu bar, click Options.
2. On the Options Access Control menu bar, click Junk Mail Control. You will see the Junk Mail Control Allowed Senders window.
3. Click Blocked Senders. You will see a window like the one below:
   
   
    
4. In the E-mail address or domain name text box, type the email address of the person you want to add your Blocked Senders list.
5. Click Add. You will see the email address in the Blocked Senders list box at the right of the window. Mail sent from someone on your Blocked Senders list will be acted on by the the junk mail filter.

To remove an address from your Blocked Senders list, highlight the sender's email address and click Remove. The address is removed from your Blocked Senders list and will be treated as regular mail.

Add a Blocked Sender from within a mail message

If you receive junk mail in your Inbox, follow these steps to create a block list entry from within the message, which will ensure that all future email from that sender will be marked as junk.

1. In the Inbox, click the message that should be junk mail. The top of your message window will look like the one below:
   
   
    
2. Click This is Spam. You will see a window that looks similar to the following:
   
   
    
3. Check the first two check boxes (Add sender to Blocked Senders List, and Move message to junk mail folder), and then click OK.