Exchange 2010: Student Access to Exchange

Who Can Have an Exchange Account

The University's licensing agreement with Microsoft specifies that only University employees may use Microsoft Exchange.

This includes:

This does not include:

Student Access to Exchange

The University's license agreement with Microsoft specifies that only active employees may use Exchange. Therefore, students may not read their mail on Exchange unless they are employed by UD. In general, we encourage that IT professionals request access only for students or graduate students conducting University business via email. If you are unsure whether Exchange is a good place for an individual's mail account, please contact the IT Support Center.

Something very important to remember is that with Exchange 2010 and the win.udel.edu domain, student accounts on the WIN Exchange server are linked to their UDelNetID and password.

Some common scenarios in which a student needs to access Exchange 2010 as well as the appropriate path forward for each scenario is outlined below.

Does the student need to access an existing shared mailbox?

An example would be a student who needs to access a mailbox such as "service-requests@udel.edu" and then routes those requests to others. If this is the case, no account is necessary. Please read "Understanding shared mailboxes and shared mailbox group delegation in Exchange 2010."

Will people need to delegate calendars or other mailboxes to this student and other students in the same job role?

Typically, the scenario is that a faculty member or professional wants to delegate calendar access to a group of students or a "person at the front desk," who will change each semester or other short-term basis. If so, no account is necessary. Please read "Understanding shared mailboxes and shared mailbox group delegation in Exchange 2010."

Will the student need to receive mail addressed directly to their UDelNet ID@udel.edu in Exchange? If so, the student will no longer receive mail in Google. Policy states that University personnel, including students, cannot have more than one active University account for email.

This type of access is unusual. The exception is a graduate student with long-term appointment to a campus office (e.g., a graduate student who works in the advisement office of a college via an assistantship and does University business with his or her email account.) In this case, you should submit an Exchange Account Request Form. In the notes area of the form, state the reason the student will need an Exchange account.

Will people need to delegate calendar or other mailbox access to this student and ONLY to this student?

Again, this scenario is not common. Typically, the scenario is that a faculty member or professional wants to delegate calendar access to a group of students or a "person at the front desk," who will change each semester or other short-term basis. But if this arrangement is necessary, you should submit an Exchange Account Request Form. In the notes area of the form, state the reason the student will need an Exchange account.