Exchange 2010: Email

Junk Email

You should have junk mail filtered at the Exchange server (WIN) level. The server receives frequent updates and is generally more effective at filtering junk mail than the local or Web-based Outlook client.

To use server filtering, you must turn off Outlook junk mail filtering. To turn off the junk mail filter in Outlook 2010, follow these steps:

  1. On the Home tab, in the Delete section, click the Junk icon.
  2. Click Junk E-mail Options.
  3. Click the Options tab.
  4. Click No Automatic Filtering. Mail from blocked senders is still moved to the Junk E-mail folder.
  5. Click Apply.
  6. Click OK.

To allow for server level junk mail filtering, follow these steps:

  1. Close Outlook.
  2. Log in to owa.win.udel.edu using any Web browser.
  3. In the upper-right corner under Options, choose See all options.
  4. Choose  Block or Allow from the left-hand column.
  5. Turn on Automatic Filtering:
    1. If it is set to Don’t move email, change it to Automatically Filter and click save.
    2. If it is set to Automatically Filter, change it to Don’t move e-mail and click save; then change it back to Automatically Filter and save again.

Blocking Email

You may want to allow certain email addresses never to be treated as junk email or other addresses to always be treated as junk email. You can create both a safe senders list (never treated as junk) or a blocked senders list (always treated as junk) to achieve these needs. Follow the instructions below for the type of list you want to create.

Creating a safe senders list

  1. Log in to the Outlook Web Access (OWA) address https://owa.win.udel.edu.
  2. Click Options in the top-right of the window.
  3. Click See All Options.
  4. Click Block or Allow from the list of options in the left column.
  5. To whitelist an address, enter the address under Safe Senders and Recipients list.

Creating a blocked senders list

  1. Log in to the Outlook Web Access (OWA) address https://owa.win.udel.edu.
  2. Click Options in the top-right of the window.
  3. Click See All Options.
  4. Click Block or Allow from the list of options in the left column.
  5. To blocklist an address, enter the address under Blocked Senders list.

Vacation Messages

To create a vacation message, follow these steps:

From Outlook 2010

  1. Click the File tab.
  2. Click Info.
  3. Click Automatic Replies.
  4. Choose the proper Date Range.
  5. Type in the text for an out of office message for people in your organization (Exchange) and those outside.

From Outlook Web Access

  1. Click Options in the upper-right corner.
  2. Click Set Automatic Replies from the drop-down menu.
  3. Type in the text for an out of office message for people in your organization (Exchange) and those outside.
NOTE

IT recommends that you do not set external auto-replies to Send Out of Office auto-replies to anyone outside my organization.


Allowing Email from a Printer/Scanner

To receive emails from your printer/scanner, you must type the email address of the printer/scanner into the Safe Sender list as follows:

  1. From the Menu bar, click the following series of options: Action, Junk E-mail, Junk E-mail Option, Select Safe Senders.
  2. Click Add.
  3. Type the email address of the printer/scanner (e.g., smithbizhub@udel.edu).