Winsock fix for Windows computers
After removing spyware or malware, if you have problems connecting to the Internet, you may need to initialize your TCP/IP network settings. To restore your connection, follow the directions below for the type of Windows computer you use.
Vista and Windows 7 computers
- Click Start in the lower-left corner of the screen.
- Click in the Start Search box and
type the following command:
- When cmd.exe appears in the
Programs box, right-click it and select Run as administrator as shown in
the following graphic:
- Click Continue if the User
Account Control dialog box prompts you
whether to run this program. In the
window that appears, type the following
netsh winsock reset
The window should look similar to the following:
- Press ENTER.
- Restart your computer.