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FLSA Status: Nonexempt Created September 24, 1999 NATURE OF JOB: Under limited supervision, performs and/or oversees a variety of associated complex administrative, fiscal, staff support and planning activities, some of which require advanced or specialized knowledge and skills such as budget administration and control, microcomputing support, equipment, facilities and inventory management, specialized record keeping and database management, and/or specified information-gathering projects and tasks. The principal emphasis is on performing high level administrative or financial functions requiring the exercise of independent judgment and discretion. May coordinate complex administrative activities across multiple organizational units. EXAMPLES OF WORK: Depending on divisional assignment, the following are typical * Manages day-to-day services and operations of Parking Services including supervision of parking enforcement officers, cashiers and Parking Services office employees; performs high level administrative functions that may impact multiple organizational units; * Interprets, enforces and assists with the development of University policies and procedures; * May grant special exceptions to University's administrative or academic policies; * Maintains the Parking Office Management System (POMS); troubleshoots system problems; provides technical support including: software maintenance/upgrades, documentation, backup/archiving of data; and develops and implements user training; * Evaluates equipment performance and recommends changes and upgrades; * Participates in systems design and monitors data integrity; * Makes process improvements and implements recommendations; * Acts as liaison between the University and external organizations; * Handles complaints and special needs as they arise; * Coordinates “Park by Phone” and reregistration process; * Oversees parking appeals process; * Researches and responds to inquiries via “Park by Phone” E-mail; * Researches and prepares detailed reports by utilizing multiple sources; * Generates and analyzes complex ad hoc reports from mainframe and microcomputer databases; * Performs other related duties as assigned. EDUCATION, EXPERIENCE AND ABILITIES: Requires a minimum of an Associate’s degree or equivalent course work in business administration, accounting or related field with six years of administrative or financial analysis experience. Related progressive experience beyond a high school diploma or GED may be substituted for education or additional related education may be substituted for required experience. Training experience preferred. Knowledge of unit programs, policies and procedures preferred. Requires the ability to troubleshoot networking, software and hardware problems; ability to analyze and interpret data and make independent decisions and judgments in keeping with the position level; demonstrated ability to use advanced techniques in spreadsheet, database and/or presentation software; ability to communicate technical information, communicate and interact well with people of all ages and diverse backgrounds. The EXAMPLES OF WORK are not intended to be an exhaustive list of all responsibilities and duties assigned to this position. |
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