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Level 12

Impact of Results Under general direction; receives instruction as to results to be obtained with guidance as to procedures to be followed; work may be subject to verification.

Decisions impact department or unit.

Proactively identifies, pursues, and cultivates relationships with local, state, and federal agencies and sponsors that have direct interaction and/or potential impact on unit.

Anticipates outcomes; involves other individuals, groups, departments, functions, and levels to solve problems and achieve results.

Appropriately balances expectations and needs of different groups.

Implements systems to ensure actions/decisions do not unduly obligate or place the University in an adverse position.

Scope of Responsibility Identifies the critical issues to be communicated in moderately complex situations; gathers, utilizes, and interprets relevant information when making decisions.

Constructively manages conflict by looking for areas of common agreement; effectively negotiates and recommends mutually acceptable solutions.

Develops policies related to specific programs or processes within the unit; guided by University policies, may independently grant exceptions on matters of importance.

Resolves complex administrative/procedural problems.

Analyzes and interprets complex data.

Develops innovative programs/strategies to support the University's goals of attracting and retaining an academically talented and diverse employee and student population.

Independently conducts or carries out work procedures and activities for purposes of installing, modifying, preparing, delivering, constructing, integrating, finishing, or completing programs, systems, structures, or products.

Program/Project Oversight Assists in the organization and coordination of multiple projects or programs within a given unit; coordinates scheduling; independently plans and manages complex program/event logistics.

Identifies the nature/source of problem and implements changes necessary to achieve goals.

Develops methods for analysis and presentation of data; analyzes trends and incorporates conclusions into long-range program planning.

Delivers group and individual instruction and training covering a range of technical, operational, and/or management areas in a specified field.

Manages the daily operations of a unit, ensuring compliance with University, local, state, and federal policies and regulations. Coordinates and maintains labs/instructional resources; provides related training/support; effectively operates, maintains, and troubleshoots sophisticated technical equipment.

Maintains and adapts sophisticated laboratory tests/apparatus; designs, performs, and/or oversees experiments and data collection to ensure data integrity, quality control, and protocol compliance.

Fiscal Responsibility Monitors and coordinates budget (typically less than $5M annually) for which supervisor/others have management oversight and fiscal responsibility.

Monitors revenue/ expenditures; approves purchases within guidelines.

Evaluates and verifies information against a set of standards.

Assists with the preparation of annual budget.

Provides consultation and expert advice to management or other groups on technical, systems-related, or process related topics.

In collaboration with the Principal Investigator/ mentor, aids in the preparation of proposals, including proposal writing.

Weighs the relative costs and benefits of a potential action; makes estimates.

Leadership Supervises predominantly salaried and hourly staff.

Manages individual development by providing coaching, feedback, and reinforcement.

Seeks and builds upon the ideas of individuals; involves others in planned process improvement efforts and measures.

Fosters the attitudes, conditions, and environments that yield improved quality of performance and productivity.

Knowledge/Experience/Skills/
Abilities
Education level typically associated with Bachelor's degree (positions which are intellectual/advisory in nature may require a graduate degree and advanced knowledge in a specialized field) and two years of related work experience required.

Ability to communicate effectively as indicated by the needs of the audience; ability to write clearly, logically and concisely.

Ability to maintain knowledge of state-of-the-art technology, equipment, and/or systems. May require intermediate knowledge of computerized information systems and computer systems analysis and design.

Ability to use logic and analysis to identify the strengths and weaknesses of different approaches. Ability to determine the long-term outcomes of a change in operations.

Knowledge of cost analysis techniques. Skill in budget preparation and administration. Ability to manage resources. Ability to analyze budgetary expenditures for compliance with approved budget. Ability to implement and evaluate programs.

Knowledge of customer service standards and procedures.

Skill in establishing, directing, and enforcing policies and procedures.



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