University of Delaware IT Help Center
Help Request Form

for the University of Delaware Community

Please complete this form and describe your problem as completely as possible.
Symbol Key:  Required Information,    Error

If you experience problems using this form, please e-mail consult giving your full contact information and problem details.
If your request is urgent, please call the Help Center at 831-6000 Monday-Friday between 8 a.m. and 5 p.m..

Information about You
Name:
UD affiliation:		Choose one Student Staff Faculty Parent UD Retiree UD Spouse Other
Room/Building (if on campus):
Department:
Telephone:		(use format xxx-xxx-xxxx)
E-mail address:		(use format username@service.xxx)
Best way to reach you (select one):		E-mail     Phone
Information about Your Environment
Equipment Type:		Choose one PC MAC Sun SunRay/WinSun Other (describe)
Operating System:		Choose one Windows Vista Windows XP Windows 2000 Macintosh OS 10.5.x (Leopard) Macintosh OS 10.4.x (Tiger) Macintosh OS 10.3.x (Panther) Macintosh OS 10.2.x (Jaguar) Unix Other
Connection to the Internet:		Choose one UD Ethernet (on campus) UD Wireless (on campus) Direct Dial-In to UD Dial-In to an ISP Cable Modem (Comcast, Verizon, etc.) Other (describe)
Software you are using:
Information about Your Problem
Describe the problem:
How soon should this problem be solved?
Your IP Address: