IT Help Center Satisfaction Survey - University of Delaware

Dear Member of the UD Community,
To assist the IT Help Center in continuing to offer high-quality service, please complete the following questions. We look forward to assisting you in the future. Thank you .............. IT Help Center

Please fill in the Trouble Ticket number noted in the Subject line of the e-mail to you received..

How did you initially contact the Help Center?

Please rate your satisfaction with your initial reporting experience.

How was your initial request answered?

Please rate your satisfaction with the timeliness of the response received from the IT Help Center.

Please rate your satisfaction with the effectiveness of the resolution to your initial request.

Comments

Thank you for your time.