| IT Help Center - September 2003 | ||||
| Faculty/Staff Problems by Department | Faculty/Staff Problems by TOTAL | |||
| Count of Ticket# | Count of Ticket# | |||
| Department | Total | Department | Total | |
| 35 | 35 | |||
| Academic Services Center | 5 | Residence Life | 28 | |
| Admin Serv - Financial & Info Serv | 2 | School of Education | 26 | |
| Admissions Office | 9 | Psychology | 23 | |
| Aff Action/Multi-Cultrl Progs | 4 | Music | 21 | |
| Ag | 1 | History | 21 | |
| Agriculture and Natural Resources | 9 | Consumer Studies | 21 | |
| Agriculture Research/Education Ctr | 1 | Physical Therapy | 20 | |
| Agricultyre | 1 | English | 20 | |
| Air Force Rotc | 3 | Department of Nursing | 19 | |
| Alumni Relations | 1 | Chemistry & Biochemistry | 19 | |
| American Philosophical Assoc | 1 | Biological Sciences | 18 | |
| Animal and Food Sciences | 3 | Nutrition & Dietetics | 17 | |
| Animal Care | 1 | Marine Studies | 15 | |
| Anthropology | 3 | IT-Help Center | 15 | |
| Applied Sci & Engr Center | 1 | Computer & Info Sciences | 15 | |
| Art | 10 | Individual & Family Studies | 14 | |
| Art Conservation | 4 | School of Urban Affairs | 13 | |
| Art History | 9 | Physics & Astronomy | 13 | |
| Arts & Science | 6 | Office of Univ Registrar | 13 | |
| Asst Treas-Disb/Real Est/Risk Mgt | 3 | IT-User Services | 13 | |
| B&E Accounting & MIS | 2 | Foreign Lang & Literatures | 13 | |
| B&E Finance | 2 | Mechanical Engineering | 12 | |
| Bartol Research Institute | 1 | Univ Development | 11 | |
| Benefits Services | 4 | Plant & Soil Science | 10 | |
| Biological Sciences | 18 | Art | 10 | |
| Bioresources Engineering | 1 | Health and Exercise Sciences | 10 | |
| Black American Studies | 1 | Cntr for Drug & Alcohol Studies | 10 | |
| Bob Carpenter Center | 1 | Admissions Office | 9 | |
| Bookstore | 1 | Art History | 9 | |
| Budget Office | 3 | Library | 9 | |
| Business & Economics | 4 | Intercollegiate Athletics Prog | 9 | |
| Business Administration | 5 | Hotel Restaurant Management | 9 | |
| Career Services Center | 4 | Electrical and Computer Engrg | 9 | |
| CE-Credit Prog & Student Serv | 6 | Agriculture and Natural Resources | 9 | |
| CE-Distance Learning | 7 | Philosophy | 8 | |
| Center for Disability Studies | 8 | Materials Science | 8 | |
| Center for Disabliites | 1 | Center for Disability Studies | 8 | |
| CE-Prof & Noncredit Programs | 3 | Food & Resource Economics | 8 | |
| Chemical Eng | 1 | English Language Institute | 8 | |
| Chemical Engineering | 7 | Delaware Ctr for Teacher Education | 8 | |
| Chemistry & Biochemistry | 19 | Communication | 8 | |
| Chemistry and Biochemistry | 1 | CE-Distance Learning | 7 | |
| CHEP | 1 | Military Science | 7 | |
| Chns Special Programs | 5 | Mathematical Sciences | 7 | |
| Civil and Environmental Engineering | 7 | Chemical Engineering | 7 | |
| Classification & Compensation | 5 | Civil and Environmental Engineering | 7 | |
| Cntr for Composite Materials | 6 | Theatre | 6 | |
| Cntr for Counsel & Student Dev | 3 | Cntr for Composite Materials | 6 | |
| Cntr for Drug & Alcohol Studies | 10 | Student Center | 6 | |
| Cntr for Enrgy & Environmntl Policy | 4 | Recreation Services | 6 | |
| Collection Services | 2 | Political Sci & Int Relations | 6 | |
| College of Agriculture | 1 | Arts & Science | 6 | |
| College of Arts and Science | 1 | Linguistics | 6 | |
| College of Business and Economics | 1 | Internat Progs & Spec Sessions | 6 | |
| Communication | 8 | Instructional Technology | 6 | |
| Computer & Info Sciences | 15 | CE-Credit Prog & Student Serv | 6 | |
| Consumer Studies | 21 | Univ Gallery | 5 | |
| Cont ed | 2 | Academic Services Center | 5 | |
| Cooperative Extension Service | 2 | Public Safety | 5 | |
| Counciling and studnet development. | 1 | Office of the Provost | 5 | |
| Ctr Applied Demograpy & Survey Rsch | 3 | Chns Special Programs | 5 | |
| Ctr Community Devlpmnt & Family Prg | 1 | Business Administration | 5 | |
| Ctr for Hist Arch & Design | 3 | General Accounting | 5 | |
| Ctr for Math & Science Ed Resource | 2 | Fac Mgmt-Academic Custodial Svcs | 5 | |
| Ctr for Teach Effectiveness | 1 | Economics | 5 | |
| Custodial & Pest Control Services | 2 | Classification & Compensation | 5 | |
| DE Biotechnology Institute (Dbi) | 3 | Art Conservation | 4 | |
| DE Institute for Arts in Ed | 3 | Recruitment & Employment | 4 | |
| Dean of Students' Office | 4 | Cntr for Enrgy & Environmntl Policy | 4 | |
| Delaware Ctr for Teacher Education | 8 | Dean of Students' Office | 4 | |
| Delaware reading and writing project | 1 | Benefits Services | 4 | |
| Department of Nursing | 19 | Aff Action/Multi-Cultrl Progs | 4 | |
| Dining Services | 4 | Mba Program | 4 | |
| Disaster Research Center | 1 | Dining Services | 4 | |
| Economics | 5 | Business & Economics | 4 | |
| Education | 1 | Graphic Communications Center | 4 | |
| Educ-Research & Development Center | 1 | Graduate Studies | 4 | |
| EE/CIS Research Computer Lab | 3 | Financial Aid | 4 | |
| Electrical and Computer Engrg | 9 | Career Services Center | 4 | |
| Employee Training & Career Dev | 1 | Womens Studies | 3 | |
| Energy Conversion | 1 | University Advisement Center | 3 | |
| Engineering | 2 | Univ Parallel-Georgetown | 3 | |
| English | 20 | Cntr for Counsel & Student Dev | 3 | |
| English Language Institute | 8 | DE Biotechnology Institute (Dbi) | 3 | |
| Englisht | 1 | DE Institute for Arts in Ed | 3 | |
| Fac Mgmt-Academic Custodial Svcs | 5 | Procurement Services | 3 | |
| Fac Mgmt-Grnds Serv Gdsty/Wlcstl | 1 | Office of Women's Affairs | 3 | |
| Fac Mgmt-Operations & Maintenance | 1 | Animal and Food Sciences | 3 | |
| Faciladmin-Operations Center | 1 | Air Force Rotc | 3 | |
| Facilities Administration | 2 | Ctr Applied Demograpy & Survey Rsch | 3 | |
| Financial Aid | 4 | Budget Office | 3 | |
| Food & Resource Economics | 8 | EE/CIS Research Computer Lab | 3 | |
| Foreign Lang & Literatures | 13 | CE-Prof & Noncredit Programs | 3 | |
| Foreign Student & Scholar Services | 1 | Labor Relations | 3 | |
| General Accounting | 5 | Asst Treas-Disb/Real Est/Risk Mgt | 3 | |
| Geography | 2 | Ctr for Hist Arch & Design | 3 | |
| Geology | 2 | Anthropology | 3 | |
| Gift Processing | 3 | Hr Systems Administration | 3 | |
| Government Relations | 1 | Gift Processing | 3 | |
| Graduate Studies | 4 | Hagley Program | 3 | |
| Graphic Communications Center | 4 | Univ Writing Center | 2 | |
| Hagley | 1 | Engineering | 2 | |
| Hagley Program | 3 | Transportation Services | 2 | |
| Health and Exercise Sciences | 10 | Student Health Services | 2 | |
| History | 21 | Sociology | 2 | |
| Hotel Restaurant Management | 9 | Admin Serv - Financial & Info Serv | 2 | |
| Hr Systems Administration | 3 | Cont ed | 2 | |
| Human Services Student Services | 1 | Custodial & Pest Control Services | 2 | |
| Human Services,Education & Public P | 1 | Cooperative Extension Service | 2 | |
| Ice Arena | 2 | Ctr for Math & Science Ed Resource | 2 | |
| Individual & Family Studies | 14 | Ice Arena | 2 | |
| Institutional Resrch & Planning | 1 | Collection Services | 2 | |
| Instructional Technology | 6 | Office of University Secretary | 2 | |
| Intercollegiate Athl/Health Exe Sci | 2 | Office of Public Relations | 2 | |
| Intercollegiate Athletics Prog | 9 | Intercollegiate Athl/Health Exe Sci | 2 | |
| Internal Auditing | 1 | Medical Technology | 2 | |
| Internat Progs & Spec Sessions | 6 | B&E Finance | 2 | |
| Investment Accounting | 1 | Facilities Administration | 2 | |
| IT-Help Center | 15 | B&E Accounting & MIS | 2 | |
| IT-Management Information Serv | 1 | Geology | 2 | |
| IT-Network & Systems Services | 2 | Geography | 2 | |
| IT-University Media Services | 2 | IT-Network & Systems Services | 2 | |
| IT-User Services | 13 | IT-University Media Services | 2 | |
| Labor Relations | 3 | Employee Training & Career Dev | 1 | |
| Library | 9 | Foreign Student & Scholar Services | 1 | |
| Linguistics | 6 | IT-Management Information Serv | 1 | |
| Longwood Program | 1 | College of Arts and Science | 1 | |
| MALS Program | 1 | Longwood Program | 1 | |
| Marine Studies | 15 | MALS Program | 1 | |
| Materials Science | 8 | Animal Care | 1 | |
| Mathematical Sciences | 7 | Center for Disabliites | 1 | |
| Mba Program | 4 | Investment Accounting | 1 | |
| Mechanical Engineering | 12 | Disaster Research Center | 1 | |
| Medical Technology | 2 | College of Business and Economics | 1 | |
| Military Science | 7 | Internal Auditing | 1 | |
| Museum Studies | 1 | CHEP | 1 | |
| Music | 21 | Museum Studies | 1 | |
| Nursing | 1 | Faciladmin-Operations Center | 1 | |
| Nutrition & Dietetics | 17 | Nursing | 1 | |
| Occupational Health & Safety | 1 | Fac Mgmt-Operations & Maintenance | 1 | |
| Office of Public Relations | 2 | Occupational Health & Safety | 1 | |
| Office of the Provost | 5 | Ctr for Teach Effectiveness | 1 | |
| Office of Univ Registrar | 13 | Counciling and studnet development. | 1 | |
| Office of University Secretary | 2 | College of Agriculture | 1 | |
| Office of Women's Affairs | 3 | Alumni Relations | 1 | |
| Philosophy | 8 | Fac Mgmt-Grnds Serv Gdsty/Wlcstl | 1 | |
| Philosphy | 1 | Chemistry and Biochemistry | 1 | |
| Physical Therapy | 20 | Philosphy | 1 | |
| Physics & Astronomy | 13 | Agriculture Research/Education Ctr | 1 | |
| Plant & Soil Science | 10 | Bookstore | 1 | |
| Political Sci & Int Relations | 6 | Delaware reading and writing project | 1 | |
| Political Science and International Relations | 1 | Institutional Resrch & Planning | 1 | |
| Procurement Services | 3 | Political Science and International Relations | 1 | |
| Psychology | 23 | American Philosophical Assoc | 1 | |
| Public Safety | 5 | Bob Carpenter Center | 1 | |
| Publications | 1 | Human Services,Education & Public P | 1 | |
| Recreation Services | 6 | Publications | 1 | |
| Recruitment & Employment | 4 | Human Services Student Services | 1 | |
| res life | 1 | Englisht | 1 | |
| Residence Life | 28 | res life | 1 | |
| School of Education | 26 | Government Relations | 1 | |
| School of Urban Affairs | 13 | Ctr Community Devlpmnt & Family Prg | 1 | |
| Sociology | 2 | Chemical Eng | 1 | |
| Student Center | 6 | Ag | 1 | |
| Student Health Services | 2 | Black American Studies | 1 | |
| Student Services | 1 | Bioresources Engineering | 1 | |
| Theatre | 6 | Student Services | 1 | |
| Transportation Services | 2 | Agricultyre | 1 | |
| Univ Development | 11 | Educ-Research & Development Center | 1 | |
| Univ Development & Alumni Relations | 1 | Bartol Research Institute | 1 | |
| Univ Gallery | 5 | Univ Development & Alumni Relations | 1 | |
| Univ Honors Program | 1 | Applied Sci & Engr Center | 1 | |
| Univ of Delaware Press | 1 | Univ Honors Program | 1 | |
| Univ Parallel-Georgetown | 3 | Univ of Delaware Press | 1 | |
| Univ Relations | 1 | Hagley | 1 | |
| Univ Writing Center | 2 | Univ Relations | 1 | |
| University Advisement Center | 3 | Education | 1 | |
| Urban Affairs & Public Policy Prog | 1 | Energy Conversion | 1 | |
| User Services | 1 | Urban Affairs & Public Policy Prog | 1 | |
| Water Resources Agency | 1 | User Services | 1 | |
| Winterthur Program | 1 | Water Resources Agency | 1 | |
| Womens Studies | 3 | Winterthur Program | 1 | |
| Grand Total | 959 | Grand Total | 959 |