| IT
Help Center - September 2003 |
|
| Ticekts handled by IT
Group |
|
| |
|
| Count of Ticket# |
|
| AllAsgn |
Total |
| helpdesk |
941 |
| RCC |
703 |
| us-nichols |
157 |
| tsc-staff |
157 |
| us-webct |
115 |
| access |
104 |
| us-anderer/ RCC |
70 |
| us-anderer |
58 |
| access/ NSS-TS |
51 |
| us-anderer/ us-writers |
43 |
| us-anderer/ us-tsc |
38 |
| NSS-TS |
35 |
| us-devry |
31 |
| us-langmathgraf |
20 |
| NSS-TS/ helpdesk |
20 |
| helpdesk/ RCC |
19 |
| us-textedit |
17 |
| access/ NSS-TS/ access |
16 |
| access/ us-anderer/
access/ NSS-TS |
16 |
| us-nichols/ helpdesk |
15 |
| us-anderer/ helpdesk |
15 |
| RCC/ RCC |
15 |
| helpdesk/ us-nichols |
15 |
| RCC/ helpdesk |
14 |
| helpdesk/ us-anderer |
13 |
| judi |
12 |
| access/ NSS-TS/ us-anderer |
11 |
| eschrag |
11 |
| helpdesk/ us-anderer/ RCC |
10 |
| us-nichols/ us-tsc |
9 |
| access/ NSS-TS/
us-anderer/ access/ NSS-TS/ access |
8 |
| kate |
8 |
| access/ us-anderer/
helpdesk/ NSS-TS |
8 |
| us-webct/ us-devry |
7 |
| helpdesk/ us-webct |
7 |
| access/ us-anderer/
access/ NSS-TS/ access |
7 |
| helpdesk/ us-anderer/
us-writers |
7 |
| access/ NSS-TS/
us-anderer/ access/ NSS-TS |
6 |
| access/ helpdesk |
6 |
| helpdesk/ NSS-TS/ helpdesk |
6 |
| us-nichols/ NSS-TS |
5 |
| NSS-TS/ access |
5 |
| mis-wrg |
5 |
| mcvayw |
5 |
| helpdesk/ us-anderer/
us-tsc |
5 |
| helpdesk/ NSS-TS |
5 |
| helpdesk/ Kate |
5 |
| V-mail |
4 |
| us-statdb |
4 |
| us-langmathgraf/ NSS-TS/
us-langmathgraf |
4 |
| us-devry/ us-writers |
4 |
| ravyn |
4 |
| access/ us-anderer/
helpdesk/ access/ NSS-TS/ access |
4 |
| kathy |
4 |
| helpdesk/ us-devry |
4 |
| helpdesk/ access |
4 |
| us-nichols/ us-anderer |
3 |
| us-nichols/ helpdesk/
us-nichols |
3 |
| access/ NSS-TS/ helpdesk |
3 |
| RCC/ us-writers |
3 |
| RCC/ us-anderer |
3 |
| RCC/ tsc-staff |
3 |
| access/ NSS-TS/
us-anderer/ helpdesk/ access/ NSS-TS/ access |
3 |
| RCC/ access/ NSS-TS |
3 |
| access/ us-anderer/
helpdesk/ access/ NSS-TS |
3 |
| access/ NSS-TS/ access/
us-anderer |
3 |
| access/ NSS-TS/ access/
NSS-TS |
3 |
| access/ us-nichols |
3 |
| mis-fis/ mis-trg |
3 |
| mis-fis |
3 |
| access/ NSS-TS/
us-anderer/ helpdesk/ NSS-TS |
3 |
| jarom |
3 |
| helpdesk/ us-langmathgraf |
3 |
| helpdesk/ us-devry/
us-writers |
3 |
| helpdesk/ us-anderer/
helpdesk |
3 |
| us-writers/ helpdesk |
2 |
| us-writers |
2 |
| us-webct/ helpdesk |
2 |
| us-tsc |
2 |
| access/ NSS-TS/
us-anderer/ helpdesk/ NSS-TS/ access |
2 |
| us-nichols/ us-nichols |
2 |
| us-nichols/ NSS-TS/
us-nichols |
2 |
| us-nichols/ helpdesk/
us-anderer |
2 |
| us-langmathgraf/ NSS-TS |
2 |
| access/ NSS-TS/ helpdesk/
access |
2 |
| us-anderer/ us-writers/
us-writers |
2 |
| us-anderer/ us-tsc/ RCC |
2 |
| us-anderer/ us-tsc/
helpdesk |
2 |
| us-anderer/ RCC/ helpdesk |
2 |
| RCC/ us-tsc |
2 |
| RCC/ us-anderer/ access/
NSS-TS |
2 |
| RCC/ RCC/ us-anderer/ RCC |
2 |
| csimmons |
2 |
| access/ access |
2 |
| NSS-TS/ us-langmathgraf |
2 |
| access/ NSS-TS/ helpdesk/
access/ us-anderer/ RCC |
2 |
| NSS-TS/ access/ helpdesk |
2 |
| mis-wrg/ mis-trg |
2 |
| mis-sis/ helpdesk |
2 |
| access/ us-anderer |
2 |
| access/ NSS-TS/
us-anderer/ helpdesk/ access/ NSS-TS |
2 |
| access/ us-anderer/ NSS-TS |
2 |
| helpdesk/ us-tsc |
2 |
| access/ us-anderer/
NSS-TS/ access/ us-anderer/ helpdesk/ NSS-TS/ NSS-TS |
1 |
| helpdesk/ us-nichols/
us-anderer/ RCC |
1 |
| helpdesk/ us-nichols/
us-tsc/ us-nichols |
1 |
| helpdesk/ us-nichols/
NSS-TS/ helpdesk |
1 |
| helpdesk/ us-tsc/ helpdesk |
1 |
| access/ us-anderer/
access/ NSS-TS/ access/ us-anderer |
1 |
| helpdesk/ us-writers |
1 |
| helpdesks |
1 |
| helpdesk/ us-nichols/
NSS-TS |
1 |
| jaromn |
1 |
| jrlewis |
1 |
| helpdesk/ access/ NSS-TS/
helpdesk/ access |
1 |
| helpdesk/ us-nichols/
helpdesk |
1 |
| access/ us-nichols/
helpdesk/ NSS-TS |
1 |
| matth |
1 |
| access/ us-anderer/
helpdesk/ access/ NSS-TS/ access/ NSS-TS/ access |
1 |
| mike |
1 |
| helpdesk/ access/ NSS-TS/
helpdesk |
1 |
| helpdesk/ access/ NSS-TS |
1 |
| mis-sis |
1 |
| helpdesk/ mis-trg/ mis-fis |
1 |
| helpdesk/ access/ helpdesk |
1 |
| access/ us-anderer/
helpdesk/ NSS-TS/ access/ us-anderer/ helpdesk/ access/ NSS-TS/ access |
1 |
| naomi |
1 |
| neff |
1 |
| neff/ RCC/ NSS-TS/
helpdesk/ us-anderer |
1 |
| neff/ tsc-staff |
1 |
| access/ us-nichols/
us-devry/ us-nichols |
1 |
| access/ NSS-TS/
us-anderer/ helpdesk/ NSS-TS/ access/ NSS-TS |
1 |
| access/ us-nichols/
NSS-TS/ helpdesk/ NSS-TS/ helpdesk/ NSS-TS/ access |
1 |
| NSS-TS/ access/ NSS-TS |
1 |
| NSS-TS/ access/ NSS-TS/
access |
1 |
| NSS-TS/ access/
us-anderer/ access/ NSS-TS |
1 |
| NSS-TS/ access/ us-nichols |
1 |
| helpdesk/ us-anderer/
us-writers/ us-nichols |
1 |
| NSS-TS/ helpdesk/ access |
1 |
| NSS-TS/ helpdesk/ access/
mis-trg/ mis-sis/ access/ NSS-TS/ helpdesk |
1 |
| NSS-TS/ helpdesk/ NSS-TS |
1 |
| NSS-TS/ helpdesk/ NSS-TS/
access |
1 |
| NSS-TS/ helpdesk/ NSS-TS/
access/ helpdesk/ NSS-TS |
1 |
| NSS-TS/ helpdesk/
us-anderer |
1 |
| NSS-TS/ helpdesk/
us-anderer/ helpdesk |
1 |
| NSS-TS/ helpdesk/
us-anderer/ us-writers |
1 |
| NSS-TS/ helpdesk/
us-nichols |
1 |
| helpdesk/ us-anderer/
us-writers/ us-anderer/ us-writers |
1 |
| NSS-TS/ us-langmathgraf/
access |
1 |
| NSS-TS/ us-langmathgraf/
NSS-TS/ us-langmathgraf |
1 |
| NSS-TS/ us-nichols/
NSS-TS/ us-nichols |
1 |
| NSS-TS/ us-nichols/
us-anderer |
1 |
| NSS-TS/ us-statdb |
1 |
| pamf |
1 |
| access/ us-langmathgraf |
1 |
| rbharat |
1 |
| helpdesk/ us-anderer/
us-writers/ RCC/ us-writers |
1 |
| RCC/ access |
1 |
| access/ us-anderer/
access/ NSS-TS/ access/ us-anderer/ us-nichols/ access/ NSS-TS |
1 |
| RCC/ access/ NSS-TS/
access |
1 |
| RCC/ access/ RCC/ access/
NSS-TS |
1 |
| RCC/ access/ us-anderer/
access/ NSS-TS/ access |
1 |
| RCC/ access/ us-anderer/
helpdesk/ NSS-TS/ access |
1 |
| criel/ access/ NSS-TS |
1 |
| RCC/ helpdesk/ NSS-TS |
1 |
| RCC/ helpdesk/ RCC |
1 |
| RCC/ NSS-TS |
1 |
| RCC/ NSS-TS/ RCC |
1 |
| access/ NSS-TS/
us-anderer/ access/ NSS-TS/ us-anderer |
1 |
| helpdesk/ us-anderer/
us-tsc/ us-webct |
1 |
| corebob/ helpdesk/ NSS-TS/
helpdesk |
1 |
| corebob |
1 |
| access/ us-anderer/ access |
1 |
| RCC/ us-anderer/ HR/
helpdesk |
1 |
| RCC/ us-anderer/ RCC |
1 |
| RCC/ us-nichols |
1 |
| helpdesk/ us-anderer/ RCC/
us-writers |
1 |
| CITA-OET/ helpdesk |
1 |
| RCC/ us-writers/ access/
NSS-TS |
1 |
| access/ helpdesk/ NSS-TS |
1 |
| tsc-staff/ tsc-staff |
1 |
| tsc-staff/ us-anderer |
1 |
| tsc-staff/ us-nichols/
us-tsc/ tsc-staff |
1 |
| tsc-staff/ us-tsc |
1 |
| access/ NSS-TS/ access/
helpdesk |
1 |
| us-anderer/ access/
helpdesk |
1 |
| access/ NSS-TS/
us-anderer/ access/ NSS-TS/ helpdesk |
1 |
| us-anderer/ helpdesk/
NSS-TS |
1 |
| us-anderer/ helpdesk/ RCC |
1 |
| us-anderer/ helpdesk/
us-anderer/ RCC |
1 |
| us-anderer/ Kate |
1 |
| us-anderer/ NSS-TS/
helpdesk/ NSS-TS/ helpdesk/ NSS-TS/ helpdesk |
1 |
| us-anderer/ Optim |
1 |
| access/ NSS-TS/
us-anderer/ access |
1 |
| access/ NSS-TS/
us-anderer/ NSS-TS |
1 |
| us-anderer/ RCC/
us-anderer/ RCC |
1 |
| us-anderer/ tsc-staff |
1 |
| us-anderer/ us-devry |
1 |
| us-anderer/ us-nichols |
1 |
| us-anderer/ us-nichols/
NSS-TS |
1 |
| us-anderer/ us-nichols/
us-tsc |
1 |
| access/ NSS-TS/ access/
NSS-TS/ access/ us-anderer |
1 |
| helpdesk/ us-anderer/
helpdesk/ us-anderer/ helpdesk |
1 |
| helpdesk/ us-anderer/
helpdesk/ us-anderer |
1 |
| us-anderer/ us-tsc/
us-nichols |
1 |
| us-anderer/ us-tsc/ us-tsc |
1 |
| access/ NSS-TS/ access/
NSS-TS/ access |
1 |
| us-anderer/ us-writers/
NSS-TS/ us-writers |
1 |
| us-anderer/ us-writers/
RCC/ us-langmathgraf/ NSS-TS/ helpdesk/ NSS-TS/ access/ us-anderer |
1 |
| helpdesk/ NSS-TS/ access |
1 |
| bmiller/ helpdesk/
us-nichols |
1 |
| us-devry/ access/ us-devry |
1 |
| us-devry/ helpdesk/
NSS-TS/ us-writers/ NSS-TS |
1 |
| us-devry/ helpdesk/
us-nichols/ helpdesk |
1 |
| us-devry/ us-anderer |
1 |
| us-devry/ us-anderer/
us-devry |
1 |
| us-devry/ us-devry |
1 |
| us-devry/ us-nichols |
1 |
| access/ us-anderer/ us-tsc |
1 |
| access/ NSS-TS/
us-anderer/ helpdesk/ access/ NSS-TS/ access/ NSS-TS/ us-anderer/ helpdesk/ access/ NSS-TS/ access/ us-anderer/ access |
1 |
| helpdesk/ RCC/ us-tsc/
RCC/ us-tsc |
1 |
| us-langmathgraf/ NSS-TS/
access |
1 |
| us-langmathgraf/ NSS-TS/
helpdesk |
1 |
| access/ us-anderer/
us-nichols/ helpdesk/ access/ NSS-TS |
1 |
| us-langmathgraf/ NSS-TS/
us-langmathgraf/ NSS-TS/ us-langmathgraf |
1 |
| us-langmathgraf/
us-langmathgraf |
1 |
| access/ us-anderer/
access/ NSS-TS/ us-anderer/ access/ NSS-TS |
1 |
| access/ NSS-TS/
us-anderer/ NSS-TS/ us-anderer/ helpdesk/ access/ NSS-TS/ access |
1 |
| us-nichols/ helpdesk/
NSS-TS |
1 |
| helpdesk/ RCC/ helpdesk |
1 |
| bitsy |
1 |
| us-nichols/ helpdesk/
us-nichols/ helpdesk/ us-nichols/ us-tsc |
1 |
| us-nichols/ IVR/ helpdesk |
1 |
| us-nichols/ Kate |
1 |
| access/ us-anderer/
access/ us-anderer/ access/ NSS-TS/ access/ us-anderer |
1 |
| us-nichols/ NSS-TS/ access |
1 |
| us-nichols/ NSS-TS/
access/ helpdesk/ NSS-TS |
1 |
| us-nichols/ NSS-TS/
helpdesk |
1 |
| access/ NSS-TS/ NSS-TS/
helpdesk |
1 |
| access/ us-tsc/ helpdesk/
NSS-TS |
1 |
| us-nichols/ us-anderer/
us-tsc |
1 |
| us-nichols/ us-anderer/
us-writers |
1 |
| us-nichols/
us-langmathgraf |
1 |
| helpdesk/ present-site/
RCC/ us-anderer/ RCC |
1 |
| us-nichols/ us-nichols/
NSS-TS |
1 |
| us-nichols/ us-nichols/
us-nichols |
1 |
| us-nichols/ us-statdb |
1 |
| us-nichols/ us-textedit |
1 |
| access/ NSS-TS/
us-anderer/ NSS-TS/ us-anderer/ access/ NSS-TS |
1 |
| us-nichols/ us-tsc/
present-site |
1 |
| us-nichols/ us-writers |
1 |
| access/ us-anderer/
NSS-TS/ us-anderer/ helpdesk/ access/ NSS-TS |
1 |
| us-statdb/ us-nichols |
1 |
| helpdesk/ NSS-TS/ RCC/
us-anderer/ RCC/ helpdesk |
1 |
| us-textedit/ helpdesk |
1 |
| us-textedit/ us-tsc |
1 |
| us-textedit/ us-writers |
1 |
| us-textedit/ us-writers/
us-devry/ us-textedit |
1 |
| us-textedit/ us-writers/
us-nichols |
1 |
| helpdesk/ NSS-TS/
helpdesk/ us-anderer/ helpdesk/ NSS-TS |
1 |
| access/ helpdesk/
us-anderer |
1 |
| helpdesk/ NSS-TS/
helpdesk/ access |
1 |
| access/ us-anderer/
access/ NSS-TS/ us-anderer |
1 |
| us-webct/ us-langmathgraf/
helpdesk/ us-langmathgraf/ NSS-TS/ helpdesk |
1 |
| us-webct/ us-nichols/
us-devry |
1 |
| us-webct/ us-webct |
1 |
| us-webct/ us-writers |
1 |
| access/ us-anderer/
access/ NSS-TS/ us-anderer/ NSS-TS/ us-anderer/ access/ NSS-TS/ access |
1 |
| helpdesk/ NSS-TS/ access/
helpdesk |
1 |
| us-writers/ V-mail |
1 |
| Grand Total |
3172 |
|
|