| IT
Help Center - October 2003 |
|
| Tickets handled by IT
Group |
|
| |
|
| Count of Ticket# |
|
| AllAsgn |
Total |
| helpdesk |
536 |
| us-nichols |
141 |
| tsc-staff |
108 |
| access |
79 |
| us-webct |
49 |
| us-anderer |
46 |
| us-devry |
38 |
| access/ us-anderer |
34 |
| us-anderer/ RCC |
30 |
| RCC |
30 |
| tsc-staff/ tsc-staff |
29 |
| us-textedit |
24 |
| us-langmathgraf |
24 |
| NSS-TS |
22 |
| access/ NSS-TS/
us-anderer/ access/ NSS-TS |
21 |
| us-anderer/ us-tsc |
17 |
| NSS-TS/ helpdesk |
16 |
| kate |
15 |
| access/ NSS-TS/ access |
13 |
| us-writers |
12 |
| access/ helpdesk |
11 |
| access/ us-anderer/
access/ NSS-TS |
11 |
| us-nichols/ helpdesk |
9 |
| access/ NSS-TS/
us-anderer/ helpdesk/ access/ NSS-TS |
9 |
| helpdesk/ NSS-TS/
helpdesk |
8 |
| us-anderer/ us-writers |
7 |
| judi |
7 |
| helpdesk/ us-nichols |
7 |
| us-nichols/ us-tsc |
6 |
| access/ NSS-TS/
us-anderer |
6 |
| helpdesk/ us-anderer |
6 |
| access/ helpdesk/ access |
6 |
| mis-wrg |
5 |
| helpdesk/ us-writers |
5 |
| access/ NSS-TS |
5 |
| us-nichols/ NSS-TS |
4 |
| us-nichols/ helpdesk/
us-nichols |
4 |
| us-anderer/ access/
us-anderer |
4 |
| RCC/ helpdesk |
4 |
| NSS-TS/ access |
4 |
| access/ us-anderer/
helpdesk/ access/ NSS-TS |
4 |
| V-mail |
3 |
| access/ NSS-TS/
us-anderer/ helpdesk/ access/ NSS-TS/ access |
3 |
| us-nichols/ us-nichols |
3 |
| us-nichols/ NSS-TS/
us-nichols/ NSS-TS/ us-nichols |
3 |
| us-langmathgraf/ NSS-TS/
helpdesk |
3 |
| us-anderer/ us-nichols |
3 |
| RCC/ helpdesk/ access/
us-anderer |
3 |
| mis-wrg/ mis-trg |
3 |
| mis-fis |
3 |
| helpdesk/ us-webct |
3 |
| access/ NSS-TS/
us-anderer/ access/ NSS-TS/ access |
3 |
| helpdesk/ access/
us-anderer |
3 |
| access/ NSS-TS/ helpdesk/
access |
2 |
| us-webct/ helpdesk |
2 |
| us-tsc |
2 |
| us-nichols/ us-tsc/
helpdesk |
2 |
| access/ us-nichols |
2 |
| access/ NSS-TS/ access/
security-admin |
2 |
| us-devry/ us-writers |
2 |
| access/ us-anderer/
helpdesk/ access/ NSS-TS/ access |
2 |
| us-anderer/ helpdesk |
2 |
| RCC/ RCC |
2 |
| NSS-TS/ helpdesk/ NSS-TS/
helpdesk |
2 |
| access/ us-anderer/
access/ NSS-TS/ access |
2 |
| mis-fis/ mis-trg |
2 |
| khirsch |
2 |
| helpdesk/ us-anderer/
us-tsc |
2 |
| helpdesk/ RCC |
2 |
| helpdesk/ NSS-TS/
us-nichols |
2 |
| helpdesk/ NSS-TS |
2 |
| access/ us-anderer/
access/ NSS-TS/ helpdesk |
1 |
| helpdesk/ Kate/ access |
1 |
| access/ NSS-TS/
us-anderer/ access/ NSS-TS/ access/ us-anderer/ NSS-TS/ access |
1 |
| helpdesk/ NSS-TS/
helpdesk/ access |
1 |
| helpdesk/ NSS-TS/
us-anderer |
1 |
| helpdesk/ Kate |
1 |
| helpdesk/ helpdesk |
1 |
| helpdesk/ RCC/ RCC |
1 |
| helpdesk/ tsc-staff |
1 |
| access/ NSS-TS/
us-anderer/ helpdesk/ access/ NSS-TS/ NSS-TS/ us-anderer/ helpdesk/ access/ NSS-TS |
1 |
| helpdesk/ us-anderer/
access |
1 |
| helpdesk/ us-anderer/
access/ NSS-TS |
1 |
| helpdesk/ us-anderer/ RCC |
1 |
| helpdesk/ access/
us-anderer/ us-anderer |
1 |
| helpdesk/ us-anderer/
us-writers/ RCC |
1 |
| helpdesk/ us-devry |
1 |
| helpdesk/
us-langmathgraf/ NSS-TS/ us-langmathgraf |
1 |
| access/ us-anderer/
NSS-TS/ us-anderer/ helpdesk/ access/ NSS-TS/ access |
1 |
| helpdesk/ us-nichols/
helpdesk/ us-nichols |
1 |
| helpdesk/ us-nichols/
us-tsc |
1 |
| helpdesk/ us-textedit/
us-tsc |
1 |
| access/ us-anderer/
NSS-TS/ us-anderer/ access/ us-anderer/ access/ NSS-TS/ us-anderer/ NSS-TS |
1 |
| helpdesk/ us-webct/
us-writers |
1 |
| access/ NSS-TS/
us-anderer/ us-anderer |
1 |
| helpdesk/ us-writers/
us-statdb |
1 |
| access/ NSS-TS/
us-anderer/ access/ us-anderer/ NSS-TS |
1 |
| access/ NSS-TS/ access/
us-anderer/ NSS-TS |
1 |
| kate/ NSS-TS/ helpdesk/
Kate |
1 |
| helpdesk/ access/
us-anderer/ helpdesk/ us-anderer |
1 |
| lisae/ helpdesk/ access |
1 |
| lisae/ helpdesk/ access/
NSS-TS |
1 |
| lynam |
1 |
| access/ us-anderer/
NSS-TS/ us-anderer |
1 |
| mis-fis/ mis-fis |
1 |
| access/ us-anderer/ RCC |
1 |
| mis-sis/ NSS-TS/
helpdesk/ mis-sis/ helpdesk/ mis-sis |
1 |
| mis-trg |
1 |
| mis-trg/ mis-wrg |
1 |
| access/ NSS-TS/
us-anderer/ helpdesk/ us-anderer/ helpdesk/ access/ NSS-TS |
1 |
| mis-wrg/ helpdesk |
1 |
| access/ us-anderer/
NSS-TS/ RCC |
1 |
| access/ NSS-TS/ access/
us-anderer/ access/ us-anderer/ helpdesk/ access/ NSS-TS/ access |
1 |
| helpdesk/ access/ mis-trg |
1 |
| access/ NSS-TS/ access/
us-anderer/ helpdesk/ us-anderer/ helpdesk/ access/ NSS-TS |
1 |
| NSS-TS/ helpdesk/ access |
1 |
| NSS-TS/ helpdesk/ NSS-TS |
1 |
| access/ NSS-TS/
us-anderer/ helpdesk/ NSS-TS/ access |
1 |
| NSS-TS/ helpdesk/ NSS-TS/
helpdesk/ NSS-TS/ helpdesk |
1 |
| NSS-TS/ helpdesk/
us-anderer |
1 |
| present-site |
1 |
| access/ NSS-TS/ access/
helpdesk/ access |
1 |
| RCC/ access/ us-anderer |
1 |
| RCC/ access/ us-anderer/
access/ us-anderer |
1 |
| access/ NSS-TS/
us-anderer/ access/ helpdesk/ access/ NSS-TS |
1 |
| access/ us-anderer/
helpdesk/ access/ NSS-TS/ access/ NSS-TS |
1 |
| RCC/ helpdesk/ tsc-staff |
1 |
| eschrag |
1 |
| access/ NSS-TS/
us-anderer/ helpdesk/ access/ NSS-TS/ access/ NSS-TS/ access |
1 |
| tsc-staff/ NSS-TS/
us-anderer/ access/ NSS-TS/ access/ us-anderer |
1 |
| access/ NSS-TS/ access/
NSS-TS/ access |
1 |
| tsc-staff/ us-nichols |
1 |
| tsc-staff/ us-nichols/
tsc-staff |
1 |
| tsc-staff/ us-nichols/
us-tsc/ tsc-staff |
1 |
| access/ helpdesk/
us-anderer |
1 |
| us-anderer/ access/
mis-wrg/ NSS-TS |
1 |
| access/ us-anderer/
access |
1 |
| dwilder |
1 |
| us-anderer/ helpdesk/
us-anderer/ helpdesk |
1 |
| us-anderer/ helpdesk/
us-anderer/ RCC |
1 |
| us-anderer/ Kate/ NSS-TS/
helpdesk/ mis-sis |
1 |
| access/ NSS-TS/ helpdesk |
1 |
| us-anderer/ RCC/ helpdesk |
1 |
| us-anderer/ tsc-staff |
1 |
| CITA-DPA/ helpdesk |
1 |
| us-anderer/ us-nichols/
us-anderer/ RCC |
1 |
| us-anderer/ us-nichols/
us-tsc |
1 |
| access/ NSS-TS/ access/
us-anderer/ helpdesk/ access/ NSS-TS/ access/ NSS-TS |
1 |
| us-anderer/ us-tsc/
tsc-staff |
1 |
| us-anderer/ us-tsc/
us-webct |
1 |
| access/ NSS-TS/
us-anderer/ access/ NSS-TS/ us-anderer/ access/ NSS-TS |
1 |
| us-anderer/ us-writers/
us-langmathgraf |
1 |
| us-anderer/ us-writers/
us-textedit |
1 |
| access/ helpdesk/
us-anderer/ helpdesk/ access/ NSS-TS/ helpdesk/ access |
1 |
| us-devry/ mis-wrg |
1 |
| us-devry/ NSS-TS |
1 |
| us-devry/ us-devry |
1 |
| us-devry/ us-tsc |
1 |
| us-devry/ us-webct |
1 |
| CITA-DBI/ helpdesk |
1 |
| CITA-BIS/ CITA-BIS/
helpdesk |
1 |
| us-langmathgraf/ helpdesk |
1 |
| access/ us-anderer/
access/ NSS-TS/ access/ NSS-TS |
1 |
| us-langmathgraf/ NSS-TS/
helpdesk/ us-langmathgraf/ NSS-TS |
1 |
| us-langmathgraf/ NSS-TS/
us-langmathgraf |
1 |
| us-langmathgraf/ NSS-TS/
us-langmathgraf/ helpdesk |
1 |
| us-langmathgraf/
us-nichols |
1 |
| access/ access/ helpdesk/
access/ NSS-TS/ access/ NSS-TS |
1 |
| us-nichols/ access |
1 |
| us-nichols/ access/
us-nichols |
1 |
| access/ NSS-TS/ access/
us-anderer/ helpdesk/ access/ NSS-TS |
1 |
| us-nichols/ helpdesk/
access |
1 |
| us-nichols/ helpdesk/
access/ us-nichols |
1 |
| us-nichols/ helpdesk/
NSS-TS/ helpdesk |
1 |
| access/ NSS-TS/
us-nichols/ NSS-TS |
1 |
| us-nichols/ helpdesk/
us-nichols/ helpdesk |
1 |
| us-nichols/ helpdesk/
us-nichols/ us-tsc/ us-nichols/ helpdesk |
1 |
| access/ Tel-Serv/ NSS-TS/
us-anderer/ access/ NSS-TS/ access |
1 |
| us-nichols/ NSS-TS/
access |
1 |
| us-nichols/ NSS-TS/
helpdesk/ NSS-TS |
1 |
| us-nichols/ NSS-TS/
us-nichols |
1 |
| access/ us-anderer/
helpdesk |
1 |
| us-nichols/ us-anderer |
1 |
| us-nichols/ us-anderer/
RCC |
1 |
| us-nichols/ us-anderer/
us-nichols |
1 |
| us-nichols/ us-devry/
us-langmathgraf/ us-nichols |
1 |
| us-nichols/
us-langmathgraf |
1 |
| access/ us-anderer/
access/ us-anderer/ access/ NSS-TS |
1 |
| us-nichols/ us-textedit |
1 |
| us-nichols/ us-textedit/
us-tsc |
1 |
| access/ us-anderer/
access/ NSS-TS/ helpdesk/ access/ NSS-TS/ access/ us-anderer/ NSS-TS |
1 |
| us-nichols/ us-tsc/
access |
1 |
| bwieland |
1 |
| us-nichols/ us-writers/
us-langmathgraf |
1 |
| us-statdb |
1 |
| access/ NSS-TS/ access/
NSS-TS/ us-anderer/ access |
1 |
| us-textedit/ us-webct |
1 |
| access/ us-langmathgraf |
1 |
| us-tsc/ us-devry/ us-tsc |
1 |
| us-tsc/ us-tsc |
1 |
| access/ helpdesk/ access/
helpdesk/ access |
1 |
| access/ us-anderer/
us-tsc |
1 |
| access/ us-anderer/
us-anderer/ helpdesk/ NSS-TS |
1 |
| us-writers/ helpdesk |
1 |
| Grand Total |
1621 |
|
|