IT Help Center - October 2002        
Faculty/Staff - All Reported Problems     Faculty/Staff - All Reported Problems sorted by Total
         
Count of Ticket#     Count of Ticket#  
Department Total   Department Total
  23   Psychology 36
Academic Services Center 6   School of Education 27
Admin Serv - Financial & Info Serv 7     23
Admissions Office 6   Univ Development 20
Aff Action/Multi-Cultrl Progs 5   English 20
Agriculture and Natural Resources 3   Biological Sciences 19
Air Force Rotc 5   Nutrition & Dietetics 18
Alumni Relations 2   Residence Life 16
American Philosophical Assoc 3   Art History 16
Animal and Food Sciences 3   IT-User Services 15
Animal Care 3   Physical Therapy 14
Anthropology 10   Intercollegiate Athletics Prog 14
Applied Sci & Engr Center 1   IT-Help Center 13
Art 10   History 13
Art Conservation 2   Office of Univ Registrar 12
Art History 16   CE-Prof & Noncredit Programs 12
Arts & Science 6   Marine Studies 11
Asst Treas-Disb/Real Est/Risk Mgt 5   Chemistry & Biochemistry 11
B&E Accounting & MIS 3   School of Urban Affairs 10
B&E Finance 3   Music 10
Bartol Research Institute 5   Anthropology 10
Biological Sciences 19   Art 10
Bioresources Engineering 1   Health and Exercise Sciences 10
Bob Carpenter Center 2   CE-Credit Prog & Student Serv 10
Bookstore 1   Department of Nursing 9
Business & Economics 3   Theatre 8
Business Administration 5   Student Health Services 8
Career Services Center 5   Recreation Services 8
Cashier 2   Political Sci & Int Relations 8
CE-Credit Prog & Student Serv 10   Physics & Astronomy 8
CE-Distance Learning 4   Foreign Lang & Literatures 8
Center for Disability Studies 5   Univ Parallel-Wilmington 7
Center for Teaching Effectiveness 1   Admin Serv - Financial & Info Serv 7
CE-Prof & Noncredit Programs 12   Medical Technology 7
Chemical Engineering 5   Mathematical Sciences 7
Chemistry & Biochemistry 11   Library 7
Chep - Office of the Dean 2   Institutional Resrch & Planning 7
Chns Special Programs 4   Individual & Family Studies 7
Civil and Environmental Engineering 1   English Language Institute 7
Classification & Compensation 2   Cooperative Extension Service 7
Cntr for Composite Materials 1   Admissions Office 6
Cntr for Counsel & Student Dev 2   Academic Services Center 6
Cntr for Drug & Alcohol Studies 6   Recruitment & Employment 6
Cntr for Enrgy & Environmntl Policy 2   Cntr for Drug & Alcohol Studies 6
Collection Services 2   Purchasing 6
College of Arts and Science 1   Arts & Science 6
Communication 3   IT-Network & Systems Services 6
Computer & Info Sciences 3   Financial Aid 6
Consumer Studies 3   Deans Ofc Health & Nursing Science 6
Cooperative Extension Service 7   Center for Disability Studies 5
Ctr Applied Demograpy & Survey Rsch 1   Univ Honors Program 5
Ctr Community Devlpmnt & Family Prg 2   Business Administration 5
Ctr for Hist Arch & Design 2   Student Center 5
Ctr for Teach Effectiveness 2   Sociology 5
DE Biotechnology Institute (Dbi) 5   Career Services Center 5
DE Institute for Arts in Ed 4   DE Biotechnology Institute (Dbi) 5
Dean of Students' Office 1   Public Safety 5
Deans Ofc Health & Nursing Science 6   Air Force Rotc 5
Delaware Ctr for Teacher Education 5   Mechanical Engineering 5
Delaware Geological Survey 2   Delaware Ctr for Teacher Education 5
Department of Nursing 9   Chemical Engineering 5
Economics 3   Materials Science 5
Electrical and Computer Engrg 1   Asst Treas-Disb/Real Est/Risk Mgt 5
Energy Conversion 2   IT-Management Information Serv 5
Engineering 4   Internat Progs & Spec Sessions 5
English 20   Bartol Research Institute 5
English Language Institute 7   Aff Action/Multi-Cultrl Progs 5
Fac Mgmt-Academic Custodial Svcs 5   Hotel Restaurant Management 5
Fac Mgmt-Grounds Services 1   Fac Mgmt-Academic Custodial Svcs 5
Faciladmin-Operations Center 1   General Accounting 5
Facilities Administration 1   Food & Resource Economics 5
Facilities Planning & Construction 1   Womens Studies 4
Financial Aid 6   DE Institute for Arts in Ed 4
Food & Resource Economics 5   Plant & Soil Science 4
Foreign Lang & Literatures 8   Office of Exec Vice President 4
General Accounting 5   CE-Distance Learning 4
Geography 3   Engineering 4
Geology 1   Institute for Public Administration 4
Graphic Communications Center 3   Chns Special Programs 4
HC 1   Human Services Student Services 4
Health and Exercise Sciences 10   Univ Parallel-Georgetown 3
History 13   Business & Economics 3
Hotel Restaurant Management 5   Agriculture and Natural Resources 3
Housing Maintenance 2   B&E Accounting & MIS 3
Hr Systems Administration 2   Computer & Info Sciences 3
Human Services Student Services 4   Animal Care 3
Ice Arena 3   Philosophy 3
Individual & Family Studies 7   Ice Arena 3
Institute for Public Administration 4   Graphic Communications Center 3
Institute for Public Administrationl 1   Office of Vice Provost for Research 3
Institutional Resrch & Planning 7   Office of the President 3
Instructional Technology 1   Consumer Studies 3
Intercollegiate Athl/Health Exe Sci 1   B&E Finance 3
Intercollegiate Athletics Prog 14   American Philosophical Assoc 3
Internal Auditing 2   Economics 3
Internat Progs & Spec Sessions 5   Labor Relations 3
IT-Help Center 13   Geography 3
IT-Management Information Serv 5   Animal and Food Sciences 3
IT-Network & Systems Services 6   Communication 3
IT-University Media Services 1   Univ Writing Center 2
IT-User Services 15   Classification & Compensation 2
Labor Relations 3   Energy Conversion 2
Library 7   Univ of Delaware Press 2
Linguistics 1   Undergrad Research Program 2
MALS Program 1   Ctr Community Devlpmnt & Family Prg 2
Marine Studies 11   Ctr for Hist Arch & Design 2
Materials Science 5   Ctr for Teach Effectiveness 2
Mathematical Sciences 7   Internal Auditing 2
Mba Program 2   Sm Business Develop Center 2
Mechanical Engineering 5   Mba Program 2
Medical Technology 7   Delaware Geological Survey 2
Military Science 2   Housing Maintenance 2
MIS 1   Military Science 2
Museum Studies 1   Cntr for Counsel & Student Dev 2
Music 10   Alumni Relations 2
Nutrition & Dietetics 18   Cntr for Enrgy & Environmntl Policy 2
Ofc of Human Resources-Director 2   Hr Systems Administration 2
Office of Exec Vice President 4   Ofc of Human Resources-Director 2
Office of Public Relations 2   Collection Services 2
Office of the Archivist 1   Office of Public Relations 2
Office of the President 3   Cashier 2
Office of the Provost 2   Chep - Office of the Dean 2
Office of Univ Registrar 12   Office of the Provost 2
Office of University Secretary 1   Art Conservation 2
Office of Vice Pres for Admin 2   Bob Carpenter Center 2
Office of Vice Provost for Research 3   Office of Vice Pres for Admin 2
Office of Women's Affairs 2   Office of Women's Affairs 2
Philosophy 3   Facilities Planning & Construction 1
Physical Therapy 14   Geology 1
Physics & Astronomy 8   HC 1
Physicsxx 1   Institute for Public Administrationl 1
Plant & Soil Science 4   Physicsxx 1
Political Sci & Int Relations 8   Facilities Administration 1
Psychology 36   Office of University Secretary 1
Public Safety 5   Center for Teaching Effectiveness 1
Purchasing 6   Dean of Students' Office 1
Recreation Services 8   Office of the Archivist 1
Recruitment & Employment 6   Faciladmin-Operations Center 1
Residence Life 16   Instructional Technology 1
Residential & Conference Facilities 1   Intercollegiate Athl/Health Exe Sci 1
Retuning Adult Student Associatoin 1   Residential & Conference Facilities 1
School of Education 27   Retuning Adult Student Associatoin 1
School of Urban Affairs 10   Museum Studies 1
Sm Business Develop Center 2   MIS 1
Sociology 5   Civil and Environmental Engineering 1
Stearns Lab 1   Bookstore 1
Student Center 5   Stearns Lab 1
Student Health Services 8   College of Arts and Science 1
Student Housing 1   MALS Program 1
Telephone Services 1   Student Housing 1
Theatre 8   Telephone Services 1
Undergrad Research Program 2   Fac Mgmt-Grounds Services 1
Univ Development 20   Linguistics 1
Univ Honors Program 5   Cntr for Composite Materials 1
Univ of Delaware Press 2   Ctr Applied Demograpy & Survey Rsch 1
Univ Parallel-Georgetown 3   Electrical and Computer Engrg 1
Univ Parallel-Wilmington 7   Bioresources Engineering 1
Univ Writing Center 2   Applied Sci & Engr Center 1
Urban Affairs & Public Policy Prog 1   IT-University Media Services 1
Womens Studies 4   Urban Affairs & Public Policy Prog 1
Grand Total 836   Grand Total 836