| IT Help Center - November 2003 | |
| Tickets handled by IT Group | |
| Count of Ticket# | |
| AllAsgn | Total |
| helpdesk | 295 |
| us-anderer | 90 |
| us-nichols | 82 |
| tsc-staff | 77 |
| access | 65 |
| us-anderer/ us-tsc | 27 |
| tsc-staff/ tsc-staff | 27 |
| NSS-TS/ helpdesk | 25 |
| access/ us-anderer/ access/ NSS-TS | 22 |
| us-devry | 21 |
| NSS-TS | 15 |
| us-webct | 14 |
| us-nichols/ us-tsc | 14 |
| helpdesk/ us-anderer | 14 |
| us-langmathgraf | 12 |
| access/ NSS-TS | 11 |
| access/ NSS-TS/ us-anderer/ access/ NSS-TS | 11 |
| us-textedit | 10 |
| us-anderer/ RCC | 8 |
| judi | 8 |
| access/ NSS-TS/ us-anderer | 7 |
| access/ helpdesk | 7 |
| us-anderer/ us-writers | 7 |
| helpdesk/ us-nichols | 7 |
| access/ us-anderer/ access | 6 |
| access/ NSS-TS/ us-anderer/ access/ NSS-TS/ access | 5 |
| access/ NSS-TS/ access | 5 |
| access/ helpdesk/ access | 5 |
| access/ us-anderer/ helpdesk/ access/ NSS-TS | 5 |
| access/ us-anderer/ access/ NSS-TS/ access | 5 |
| us-writers | 4 |
| us-statdb | 4 |
| access/ us-anderer | 4 |
| us-nichols/ helpdesk | 4 |
| us-anderer/ helpdesk | 4 |
| V-mail | 3 |
| us-nichols/ NSS-TS/ us-nichols | 3 |
| us-nichols/ NSS-TS | 3 |
| access/ NSS-TS/ us-anderer/ NSS-TS | 3 |
| access/ NSS-TS/ us-anderer/ access | 3 |
| us-anderer/ access | 3 |
| mis-wrg | 3 |
| lisae | 3 |
| kate | 3 |
| access/ NSS-TS/ us-anderer/ helpdesk/ access/ NSS-TS | 3 |
| helpdesk/ NSS-TS/ helpdesk | 3 |
| craig | 3 |
| us-tsc | 2 |
| access/ NSS-TS/ us-anderer/ helpdesk/ NSS-TS | 2 |
| access/ NSS-TS/ us-anderer/ helpdesk/ access/ NSS-TS/ access | 2 |
| access/ NSS-TS/ access/ NSS-TS/ helpdesk/ access | 2 |
| us-nichols/ access | 2 |
| us-anderer/ us-nichols | 2 |
| us-anderer/ helpdesk/ us-anderer | 2 |
| access/ us-nichols | 2 |
| us-anderer/ access/ NSS-TS | 2 |
| NSS-TS/ helpdesk/ us-nichols | 2 |
| bitsy | 2 |
| NSS-TS/ access | 2 |
| mis-fis | 2 |
| jarom | 2 |
| HR | 2 |
| helpdesk/ us-anderer/ us-writers | 2 |
| access/ us-anderer/ access/ NSS-TS/ access/ NSS-TS/ access/ NSS-TS/ access | 1 |
| helpdesk/ NSS-TS | 1 |
| access/ us-anderer/ helpdesk/ us-anderer/ access/ NSS-TS | 1 |
| helpdesk/ NSS-TS/ helpdesk/ us-writers | 1 |
| access/ NSS-TS/ access/ security-admin | 1 |
| helpdesk/ us-anderer/ access/ NSS-TS/ us-anderer | 1 |
| helpdesk/ us-anderer/ helpdesk | 1 |
| helpdesk/ us-anderer/ RCC | 1 |
| helpdesk/ us-anderer/ us-nichols | 1 |
| helpdesk/ us-anderer/ us-tsc | 1 |
| helpdesk/ access/ NSS-TS/ helpdesk | 1 |
| helpdesk/ us-devry | 1 |
| helpdesk/ us-langmathgraf/ NSS-TS | 1 |
| helpdesk/ us-langmathgraf/ NSS-TS/ us-langmathgraf | 1 |
| access/ us-anderer/ helpdesk/ NSS-TS/ us-anderer/ helpdesk | 1 |
| helpdesk/ us-nichols/ us-tsc | 1 |
| helpdesk/ us-nichols/ us-tsc/ NSS-TS/ us-nichols | 1 |
| helpdesk/ us-nichols/ us-writers | 1 |
| access/ helpdesk/ NSS-TS | 1 |
| ddyar | 1 |
| jarom/ NSS-TS | 1 |
| access/ NSS-TS/ helpdesk/ access | 1 |
| karenk | 1 |
| access/ us-anderer/ helpdesk/ NSS-TS | 1 |
| kathy | 1 |
| access/ us-anderer/ helpdesk/ access/ NSS-TS/ access | 1 |
| lynam/ mis-trg/ NSS-TS | 1 |
| craig/ us-writers/ us-anderer | 1 |
| access/ NSS-TS/ us-anderer/ us-nichols | 1 |
| mis-wrg/ helpdesk | 1 |
| mis-wrg/ mis-hrs | 1 |
| mis-wrg/ mis-trg | 1 |
| access/ NSS-TS/ access/ NSS-TS | 1 |
| access/ us-anderer/ helpdesk/ us-anderer/ access/ us-anderer/ access/ NSS-TS | 1 |
| NSS-TS/ access/ NSS-TS | 1 |
| NSS-TS/ access/ NSS-TS/ access | 1 |
| NSS-TS/ access/ NSS-TS/ us-anderer/ access/ NSS-TS | 1 |
| access/ helpdesk/ us-tsc/ helpdesk/ access/ NSS-TS/ helpdesk/ access | 1 |
| NSS-TS/ helpdesk/ NSS-TS/ helpdesk | 1 |
| NSS-TS/ helpdesk/ NSS-TS/ NSS-TS | 1 |
| NSS-TS/ helpdesk/ us-anderer | 1 |
| NSS-TS/ helpdesk/ us-devry | 1 |
| bmiller/ helpdesk | 1 |
| NSS-TS/ us-langmathgraf | 1 |
| sweile/ helpdesk/ us-nichols | 1 |
| access/ NSS-TS/ us-anderer/ NSS-TS/ us-anderer/ NSS-TS/ access/ us-anderer | 1 |
| access/ helpdesk/ us-anderer/ access/ NSS-TS | 1 |
| tsc-staff/ us-nichols | 1 |
| tsc-staff/ us-nichols/ access/ tsc-staff | 1 |
| tsc-staff/ us-tsc/ tsc-staff | 1 |
| access/ access/ NSS-TS | 1 |
| access/ us-anderer/ helpdesk/ access/ helpdesk/ access | 1 |
| access/ us-nichols/ helpdesk/ access | 1 |
| us-anderer/ access/ NSS-TS/ access | 1 |
| us-anderer/ access/ NSS-TS/ NSS-TS | 1 |
| us-anderer/ access/ NSS-TS/ us-anderer/ us-nichols/ us-anderer/ us-nichols/ access | 1 |
| us-anderer/ access/ us-anderer/ access/ NSS-TS/ access | 1 |
| us-anderer/ access/ us-anderer/ helpdesk/ access/ NSS-TS | 1 |
| access/ NSS-TS/ us-anderer/ us-nichols/ security-admin/ access/ NSS-TS | 1 |
| access/ us-nichols/ access | 1 |
| us-anderer/ helpdesk/ us-anderer/ us-tsc | 1 |
| us-anderer/ NSS-TS/ helpdesk/ us-anderer | 1 |
| us-anderer/ NSS-TS/ us-anderer/ access/ NSS-TS | 1 |
| access/ us-anderer/ access/ us-anderer/ access/ NSS-TS | 1 |
| us-anderer/ us-anderer/ RCC | 1 |
| access/ us-anderer/ us-tsc | 1 |
| us-anderer/ us-nichols/ access/ mis-wrg/ NSS-TS | 1 |
| access/ helpdesk/ NSS-TS/ helpdesk | 1 |
| us-anderer/ us-tsc/ tsc-staff/ us-tsc | 1 |
| access/ NSS-TS/ us-anderer/ access/ NSS-TS/ access/ us-anderer/ access/ NSS-TS/ access | 1 |
| us-anderer/ us-writers/ helpdesk | 1 |
| us-anderer/ us-writers/ us-anderer | 1 |
| us-anderer/ us-writers/ us-langmathgraf | 1 |
| us-anderer/ us-writers/ us-langmathgraf/ NSS-TS/ helpdesk/ us-langmathgraf | 1 |
| us-anderer/ us-writers/ us-nichols/ us-writers | 1 |
| access/ us-anderer/ access/ NSS-TS/ NSS-TS | 1 |
| us-devry/ NSS-TS/ helpdesk | 1 |
| us-devry/ NSS-TS/ us-devry | 1 |
| us-devry/ us-nichols | 1 |
| access/ NSS-TS/ access/ us-anderer/ access | 1 |
| us-langmathgraf/ NSS-TS/ helpdesk | 1 |
| access/ NSS-TS/ us-anderer/ access/ NSS-TS/ access/ mis-wrg/ access | 1 |
| access/ us-anderer/ us-nichols/ NSS-TS | 1 |
| us-nichols/ access/ helpdesk/ access/ NSS-TS | 1 |
| us-nichols/ access/ NSS-TS/ helpdesk/ access | 1 |
| access/ NSS-TS/ access/ us-nichols | 1 |
| us-nichols/ helpdesk/ mis-rep | 1 |
| us-nichols/ Kate | 1 |
| access/ us-anderer/ access/ NSS-TS/ access/ us-anderer/ helpdesk/ access | 1 |
| us-nichols/ NSS-TS/ access | 1 |
| us-nichols/ NSS-TS/ access/ us-nichols | 1 |
| us-nichols/ NSS-TS/ helpdesk | 1 |
| us-nichols/ NSS-TS/ helpdesk/ us-nichols/ NSS-TS/ helpdesk | 1 |
| us-nichols/ NSS-TS/ us-anderer | 1 |
| access/ us-anderer/ access/ NSS-TS/ access/ NSS-TS/ access/ us-anderer/ access/ NSS-TS | 1 |
| us-nichols/ NSS-TS/ us-nichols/ NSS-TS | 1 |
| us-nichols/ us-anderer | 1 |
| us-nichols/ us-langmathgraf | 1 |
| us-nichols/ us-nichols | 1 |
| access/ us-anderer/ us-nichols/ access/ NSS-TS/ access | 1 |
| us-nichols/ us-writers/ us-nichols | 1 |
| access/ us-anderer/ us-nichols/ access/ NSS-TS | 1 |
| access/ us-anderer/ NSS-TS/ us-anderer/ access/ NSS-TS | 1 |
| us-textedit/ helpdesk | 1 |
| us-textedit/ helpdesk/ us-langmathgraf | 1 |
| us-textedit/ us-nichols | 1 |
| access/ us-anderer/ helpdesk/ us-anderer/ helpdesk/ access/ NSS-TS | 1 |
| access/ NSS-TS/ access/ NSS-TS/ access | 1 |
| access/ security-admin | 1 |
| us-writers/ helpdesk | 1 |
| Grand Total | 1105 |