| IT Help Center - March 2003 | ||||
| Faculty/Staff Problems by Department | Faculty/Staff Problems sorted by Total | |||
| Count of Ticket# | Count of Ticket# | |||
| Department | Total | Department | Total | |
| 11 | Univ Development | 20 | ||
| Academic Services Center | 7 | School of Education | 20 | |
| Account Services | 1 | IT-Help Center | 17 | |
| Admin Serv - Financial & Info Serv | 3 | English | 17 | |
| Admissions Office | 3 | IT-User Services | 16 | |
| Aff Action/Multi-Cultrl Progs | 2 | Department of Nursing | 16 | |
| Agriculture and Natural Resources | 4 | Individual & Family Studies | 14 | |
| Agriculture Research/Education Ctr | 1 | History | 14 | |
| Alumni Relations | 1 | Office of Univ Registrar | 12 | |
| Animal and Food Sciences | 2 | Biological Sciences | 12 | |
| Animal Care | 1 | 11 | ||
| Anthropology | 10 | Communication | 11 | |
| Art | 3 | Anthropology | 10 | |
| Art History | 10 | Art History | 10 | |
| Arts & Science | 3 | School of Urban Affairs | 9 | |
| Assoc Treas-Financial Services | 3 | Psychology | 9 | |
| Asst Treas-Disb/Real Est/Risk Mgt | 2 | IT-Network & Systems Services | 9 | |
| B&E Accounting & MIS | 2 | Chemistry & Biochemistry | 9 | |
| B&E Finance | 2 | Physical Therapy | 8 | |
| Bartol Research Institute | 3 | Marine Studies | 8 | |
| Biological Sciences | 12 | Foreign Lang & Literatures | 8 | |
| Bioresources Engineering | 2 | CE-Prof & Noncredit Programs | 8 | |
| Black American Studies | 1 | Academic Services Center | 7 | |
| Budget Office | 4 | Philosophy | 7 | |
| Business & Economics | 1 | Nutrition & Dietetics | 7 | |
| Business Administration | 3 | Music | 7 | |
| Career Services Center | 1 | Internat Progs & Spec Sessions | 7 | |
| Cashier | 1 | Institute for Public Administration | 7 | |
| CE-Associate Provost's Office | 3 | DE Biotechnology Institute (Dbi) | 7 | |
| CE-Credit Prog & Student Serv | 7 | CE-Credit Prog & Student Serv | 7 | |
| CE-Distance Learning | 3 | Residence Life | 6 | |
| Center for Disability Studies | 2 | Mathematical Sciences | 6 | |
| CE-Prof & Noncredit Programs | 8 | Materials Science | 6 | |
| Chemical Engineering | 1 | Library | 6 | |
| Chemistry & Biochemistry | 9 | Intercollegiate Athletics Prog | 6 | |
| Chep - Office of the Dean | 3 | Institutional Resrch & Planning | 6 | |
| Chns Special Programs | 4 | Cntr for Counsel & Student Dev | 6 | |
| Civil and Environmental Engineering | 1 | Univ Honors Program | 5 | |
| Cntr for Composite Materials | 1 | Medical Technology | 5 | |
| Cntr for Counsel & Student Dev | 6 | Hotel Restaurant Management | 5 | |
| Cntr for Drug & Alcohol Studies | 5 | Graphic Communications Center | 5 | |
| Cntr for Enrgy & Environmntl Policy | 1 | Cntr for Drug & Alcohol Studies | 5 | |
| Collection Services | 2 | General Accounting | 5 | |
| Communication | 11 | Delaware Ctr for Teacher Education | 5 | |
| Computer & Info Sciences | 4 | Theatre | 4 | |
| Conferences-Newark | 2 | Computer & Info Sciences | 4 | |
| Continuing Studies | 1 | Student Health Services | 4 | |
| Cooperative Extension Service | 4 | Recruitment & Employment | 4 | |
| Ctr for Hist Arch & Design | 3 | Cooperative Extension Service | 4 | |
| Ctr for Teach Effectiveness | 2 | Public Safety | 4 | |
| Custodial & Pest Control Services | 2 | Budget Office | 4 | |
| DBI | 1 | IT-University Media Services | 4 | |
| DE Biotechnology Institute (Dbi) | 7 | Agriculture and Natural Resources | 4 | |
| Dean of Students' Office | 1 | Chns Special Programs | 4 | |
| Deans Ofc Health & Nursing Science | 2 | Health and Exercise Sciences | 4 | |
| Delaware Ctr for Teacher Education | 5 | Food & Resource Economics | 4 | |
| Department of Nursing | 16 | Fac Mgmt-Academic Custodial Svcs | 4 | |
| Economics | 2 | Womens Studies | 3 | |
| Electrical and Computer Engrg | 1 | Univ Relations | 3 | |
| Employee Training & Career Dev | 1 | Student Center | 3 | |
| Engineering | 1 | Arts & Science | 3 | |
| English | 17 | CE-Distance Learning | 3 | |
| English Language Institute | 2 | Admin Serv - Financial & Info Serv | 3 | |
| Entomology & Applied Ecology | 2 | Ctr for Hist Arch & Design | 3 | |
| Fac Mgmt-Academic Custodial Svcs | 4 | Assoc Treas-Financial Services | 3 | |
| Fac Mgmt-Grounds Services | 2 | Office of Women's Affairs | 3 | |
| Fac Mgmt-Piping Services | 1 | Office of Vice Provost for Research | 3 | |
| Facilities Administration | 3 | Office of Vice Pres for Admin | 3 | |
| Facilities Planning & Construction | 1 | Facilities Administration | 3 | |
| Financial Aid | 1 | Office of the Provost | 3 | |
| Food & Resource Economics | 4 | Office of Exec Vice President | 3 | |
| Foreign Lang & Literatures | 8 | Art | 3 | |
| General Accounting | 5 | Ofc of Human Resources-Director | 3 | |
| Geography | 2 | Business Administration | 3 | |
| Geology | 1 | Mechanical Engineering | 3 | |
| Graphic Communications Center | 5 | Bartol Research Institute | 3 | |
| Health and Exercise Sciences | 4 | Admissions Office | 3 | |
| History | 14 | Chep - Office of the Dean | 3 | |
| Hotel Restaurant Management | 5 | CE-Associate Provost's Office | 3 | |
| Housing/Residence Life | 1 | Economics | 2 | |
| Hr Systems Administration | 1 | Conferences-Newark | 2 | |
| Human Services Student Services | 2 | Student Life | 2 | |
| Individual & Family Studies | 14 | Human Services Student Services | 2 | |
| Institute for Public Administration | 7 | Sociology | 2 | |
| Institutional Resrch & Planning | 6 | English Language Institute | 2 | |
| Intercollegiate Athl/Health Exe Sci | 1 | Entomology & Applied Ecology | 2 | |
| Intercollegiate Athletics Prog | 6 | Ctr for Teach Effectiveness | 2 | |
| Internat Progs & Spec Sessions | 7 | B&E Accounting & MIS | 2 | |
| Investment Office | 1 | Aff Action/Multi-Cultrl Progs | 2 | |
| IT - User Services | 1 | Procurement Services | 2 | |
| IT-Help Center | 17 | B&E Finance | 2 | |
| IT-Network & Systems Services | 9 | Custodial & Pest Control Services | 2 | |
| IT-University Media Services | 4 | Asst Treas-Disb/Real Est/Risk Mgt | 2 | |
| IT-User Services | 16 | Fac Mgmt-Grounds Services | 2 | |
| Library | 6 | Deans Ofc Health & Nursing Science | 2 | |
| Linguistics | 2 | Animal and Food Sciences | 2 | |
| Longwood Program | 2 | Linguistics | 2 | |
| Mail Service | 1 | Longwood Program | 2 | |
| MALS Program | 1 | Collection Services | 2 | |
| Marine Studies | 8 | Occupational Health & Safety | 2 | |
| Materials Science | 6 | Geography | 2 | |
| Mathematical Sciences | 6 | Bioresources Engineering | 2 | |
| Mba Program | 2 | Center for Disability Studies | 2 | |
| Mechanical Engineering | 3 | Mba Program | 2 | |
| Medical Technology | 5 | Housing/Residence Life | 1 | |
| Music | 7 | Cntr for Composite Materials | 1 | |
| Nutrition & Dietetics | 7 | Geology | 1 | |
| Occupational Health & Safety | 2 | Business & Economics | 1 | |
| Ofc of Human Resources-Director | 3 | Cntr for Enrgy & Environmntl Policy | 1 | |
| Office of Exec Vice President | 3 | MALS Program | 1 | |
| Office of Public Relations | 1 | Mail Service | 1 | |
| Office of the Provost | 3 | Office of Public Relations | 1 | |
| Office of Univ Registrar | 12 | Financial Aid | 1 | |
| Office of Vice Pres for Admin | 3 | Alumni Relations | 1 | |
| Office of Vice Provost for Research | 3 | Facilities Planning & Construction | 1 | |
| Office of Women's Affairs | 3 | Fac Mgmt-Piping Services | 1 | |
| Philosophy | 7 | Chemical Engineering | 1 | |
| Physical Therapy | 8 | DBI | 1 | |
| Physics & Astronomy | 1 | Account Services | 1 | |
| Political Sci & Int Relations | 1 | Physics & Astronomy | 1 | |
| Procurement Services | 2 | Political Sci & Int Relations | 1 | |
| Psychology | 9 | IT - User Services | 1 | |
| Public Safety | 4 | Investment Office | 1 | |
| Publications | 1 | Career Services Center | 1 | |
| Recreation Services | 1 | Publications | 1 | |
| Recruitment & Employment | 4 | Recreation Services | 1 | |
| Residence Life | 6 | Intercollegiate Athl/Health Exe Sci | 1 | |
| Scholarship & Fin Aid | 1 | Agriculture Research/Education Ctr | 1 | |
| Scholarships and Financial Aid | 1 | Scholarship & Fin Aid | 1 | |
| School of Education | 20 | Scholarships and Financial Aid | 1 | |
| School of Urban Affairs | 9 | Black American Studies | 1 | |
| Sm Business Develop Center | 1 | Engineering | 1 | |
| Sociology | 2 | Sm Business Develop Center | 1 | |
| Special Olympics | 1 | Cashier | 1 | |
| Student Center | 3 | Special Olympics | 1 | |
| Student Health Services | 4 | Employee Training & Career Dev | 1 | |
| Student Life | 2 | Continuing Studies | 1 | |
| Supporting Services | 1 | Dean of Students' Office | 1 | |
| The College School-Education | 1 | Supporting Services | 1 | |
| Theatre | 4 | The College School-Education | 1 | |
| Univ Development | 20 | Hr Systems Administration | 1 | |
| Univ Gallery | 1 | Animal Care | 1 | |
| Univ Honors Program | 5 | Univ Gallery | 1 | |
| Univ of Delaware Press | 1 | Civil and Environmental Engineering | 1 | |
| Univ Parallel-Georgetown | 1 | Univ of Delaware Press | 1 | |
| Univ Parallel-Wilmington | 1 | Univ Parallel-Georgetown | 1 | |
| Univ Relations | 3 | Univ Parallel-Wilmington | 1 | |
| Univ Writing Center | 1 | Electrical and Computer Engrg | 1 | |
| Water Resources Agency | 1 | Univ Writing Center | 1 | |
| Winterthur Program | 1 | Water Resources Agency | 1 | |
| Womens Studies | 3 | Winterthur Program | 1 | |
| Grand Total | 616 | Grand Total | 616 | |